Miro
MiroReviews from AWS customer
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Easy to use collaboration tool that helps team members better define problems and goals.
What do you like best about the product?
Timed sessions for team members to create sticky notes for ideation, and card grouping.
What do you dislike about the product?
Almost too many tools, it can get confusing, and some team members use different "widgets" than others.
What problems is the product solving and how is that benefiting you?
Workshopping helps us to first define business goals, collaborate as a team, ideate, refine and determine final outcomes.
A flexible collaboration tool that makes remote teamwork easier
What do you like best about the product?
Miro is extremely easy to use and quick to implement, so teams can jump in without a steep learning curve. The wide range of features, from sticky notes to advanced templates, covers almost every collaboration need, and the integrations with tools like Slack, Jira, and Google Drive make it fit naturally into our workflow. I use it frequently for workshops, planning, and brainstorming, and it always helps keep everyone aligned. Customer support has also been helpful whenever questions come up, which makes adoption even smoother.
What do you dislike about the product?
It can get overwhelming with large boards,performance slows down when too many elements are added, especially if the internet connection isn’t strong.
What problems is the product solving and how is that benefiting you?
Miro solves the challenge of bringing distributed teams together in one shared space. Instead of long meetings or endless email threads, we can brainstorm, map processes, and align on ideas visually in real time. It reduces miscommunication and speeds up decision-making because everyone sees the same board and can contribute at once. For me, the biggest benefit is efficiency, workshops, project planning, and design discussions that once took days now take a single session, with clear outputs we can act on immediately.
Miro has been the cornerstone for every brainstorming session I have with my team.
What do you like best about the product?
Miro is great at creating visuals for my market research, especially after the AI integerations. I simply have to drag and drop my findings and it just magically align things on its own making my work a lot easier to implement. The ability to share the same board in real time with my team is also really helpful.
What do you dislike about the product?
There isn't much that I dislike about Miro but yeah they surely can work towards more mobile native experience if not fully then just to view.
What problems is the product solving and how is that benefiting you?
It's much better than using sheets to create content calendars, mindmaps of my market research and brainstorming, all at one place.
Best option for engaging online workshops and trainings
What do you like best about the product?
After having tried several other Infinite Canvas Boards I have finally chosen Miro, because it supports my approach of engaging online workshops. With helpful functions such as layers (perfect to explain complex processes), Private Mode (helps participants to focus on their own opinions) – and of course the AI tools, Miro helps me facilitate workshops that are equal to in-room workshops. The feedback from participants shows this every time.
What do you dislike about the product?
The wide range of functions can make it a bit challenging for beginners to fully grasp all the available features. Additionally, I’ve noticed that some of my larger boards, which contain a lot of content, can still become somewhat sluggish at times.
What problems is the product solving and how is that benefiting you?
I use Miro for online trainings to explain complex processes. Also for online coachings it is helpful to have an easy-to-use board that I can sketch on as I would on a flip-chart.
An app with fair user experience and nice collaboration tools
What do you like best about the product?
The live collaboration is really helpful, I was able to have live meetings with my team, and they could participate in the Miro board with ease.
The onboarding process was short, concise, and helpful, in order to get me, and my team, started with the app.
I had a Miro representative in my company, that was ready to help us with any questions or problems we could encounter.
I used Miro nearly daily with my project, and the Jira integration helped me to better organize my team.
The onboarding process was short, concise, and helpful, in order to get me, and my team, started with the app.
I had a Miro representative in my company, that was ready to help us with any questions or problems we could encounter.
I used Miro nearly daily with my project, and the Jira integration helped me to better organize my team.
What do you dislike about the product?
The AI feature was a bit odd, I felt like the Gen AI would produce weak results (I wanted ilustrations, schemas), and it was better to go to another service (like ChatGPT or Gemini) and generate my images and stuff there.
I showed a presentation using the Slides feature, but I disliked that the only export format was ".pdf". In needed the ".pptx" format, and for that I had to use different workarounds to convert the pdf and edit it, which was time consuming.
I showed a presentation using the Slides feature, but I disliked that the only export format was ".pdf". In needed the ".pptx" format, and for that I had to use different workarounds to convert the pdf and edit it, which was time consuming.
What problems is the product solving and how is that benefiting you?
It helped me better manage my team, with fun and interactive features (like dot voting, which is a good ice breaker during the beginning of a project), with collaborative stuff (many people can edit and contribute to the same docs, tables, they can connect them nicely, and more). It has integration with popular project management tools (like Jira), which is a nice have.
Very useful for collaborative project planning and understanding
What do you like best about the product?
In our team, we use miro to plan out projects and form a common understanding. It's freeform approach helps us to come up with creative solutions, challenge each other and document along the way.
What do you dislike about the product?
The zoom functionality on web does not zoom in on the center, and goes too fast when scrolling quickly.
What problems is the product solving and how is that benefiting you?
Forming a common understanding about the requirements and implementation of our software projects. It helps us understand the customer's expectations and helps the customer understand our technical requirements
Great tool for collaborative brainstorming and discovery
What do you like best about the product?
I really enjoy using Miro — it’s an excellent collaborative tool that makes working with teams seamless, whether in the same room or spread across the globe. It’s especially powerful for brainstorming, running workshops, and UX discovery sessions, where ideas need to be captured quickly and organized visually. The flexibility of the boards, combined with real-time collaboration, makes it easy to bring people together and keep momentum going. It’s become one of my go-to tools for turning scattered thoughts into structured outcomes.
What do you dislike about the product?
Sometimes if the board is quite populated can be a bit slow, also would like to be able to add videos
What problems is the product solving and how is that benefiting you?
Enabling collaboration in a remote work setup is essential for maintaining productivity and teamwork. It helps team members stay connected and work together effectively, even when they are not in the same physical location.
An Essential Tool for Client-Facing IT Consulting
What do you like best about the product?
I use Miro extensively in my IT consulting work, especially when mapping out "As-Is" and "To-Be" system flows for clients. The platform stands out in two key areas. First, for internal preparation, it allows our team to easily draft complex flows and take advantage of its robust commenting and collaboration features, which helps us get ready for client meetings efficiently. Second, during live client workshops, Miro truly shines. The ability to present the board directly to clients and incorporate their feedback in real time sets it apart. This kind of live, interactive modification simply isn't possible with traditional tools like PowerPoint, and it makes our workshops significantly more productive.
What do you dislike about the product?
While the tool is undeniably powerful, there are several areas where improvements could greatly enhance our workflow. Navigational disorientation is a common issue on very large and complex boards; after frequent zooming in and out, it's easy to lose track of your position. Introducing a more prominent or persistent mini-map would be a valuable addition to help users stay oriented. Another limitation is the lack of granular view permissions. We often need to selectively hide certain elements, such as internal notes or works-in-progress, when presenting to clients. At the moment, our only option is to create separate, cleaned-up boards, which is not an efficient solution. Additionally, the absence of a direct export-to-PowerPoint feature poses a significant challenge. Many of our enterprise clients still require final deliverables in .pptx format for their internal processes, so having to manually recreate our work in PowerPoint is a considerable time sink.
What problems is the product solving and how is that benefiting you?
1. Problem Solved: Inefficient Client Communication with Static Documents
In the past, using static materials such as PowerPoint during client meetings made it challenging to incorporate feedback and requests directly into diagrams like system flows in real time. This often led to additional work, as notes from discussions had to be taken back, changes made separately, and then reconfirmed with the client later. This process slowed down consensus-building and made meetings less productive.
Benefit Delivered: Increased Meeting Productivity and Faster Consensus Through Real-Time Collaboration
With Miro, diagrams can be edited and updated instantly while sharing the same board with the client. This real-time collaboration removes misunderstandings and encourages interactive, two-way discussions. As a result, agreements can be reached more smoothly during meetings, which accelerates project timelines and enhances client satisfaction.
2. Problem Solved: Inefficient Internal Collaboration on Visual Materials
When preparing materials such as business flowcharts for clients, the internal review and feedback process was often slow and cumbersome. Exchanging files via email, collecting comments, making revisions, and resending documents took considerable time and effort.
Benefit Delivered: Improved Team Efficiency and Higher Quality Deliverables Through Intuitive Collaboration
Miro’s infinite canvas and robust commenting features enable team members to work together seamlessly in a single shared space. This supports effective collaboration from the earliest stages of preparation, increasing the team's overall efficiency. Additionally, the ease of gathering and integrating diverse feedback helps to enhance the final quality of deliverables.
In the past, using static materials such as PowerPoint during client meetings made it challenging to incorporate feedback and requests directly into diagrams like system flows in real time. This often led to additional work, as notes from discussions had to be taken back, changes made separately, and then reconfirmed with the client later. This process slowed down consensus-building and made meetings less productive.
Benefit Delivered: Increased Meeting Productivity and Faster Consensus Through Real-Time Collaboration
With Miro, diagrams can be edited and updated instantly while sharing the same board with the client. This real-time collaboration removes misunderstandings and encourages interactive, two-way discussions. As a result, agreements can be reached more smoothly during meetings, which accelerates project timelines and enhances client satisfaction.
2. Problem Solved: Inefficient Internal Collaboration on Visual Materials
When preparing materials such as business flowcharts for clients, the internal review and feedback process was often slow and cumbersome. Exchanging files via email, collecting comments, making revisions, and resending documents took considerable time and effort.
Benefit Delivered: Improved Team Efficiency and Higher Quality Deliverables Through Intuitive Collaboration
Miro’s infinite canvas and robust commenting features enable team members to work together seamlessly in a single shared space. This supports effective collaboration from the earliest stages of preparation, increasing the team's overall efficiency. Additionally, the ease of gathering and integrating diverse feedback helps to enhance the final quality of deliverables.
Organized Agile Workflows and Clear Roadmaps
What do you like best about the product?
Miro makes it incredibly easy to design and customize Kanban boards, which has been a game changer for my agile workflows. I can organize tasks, assign responsibilities, and visualize progress all in one space. The ability to map out roadmaps visually helps me and my team align on priorities and timelines. Its drag-and-drop interface feels intuitive, and the wide variety of templates saves a lot of setup time.
What do you dislike about the product?
While Miro is powerful, it can sometimes feel overwhelming because of the sheer number of features. There’s a bit of a learning curve for new users, especially when collaborating with people who aren’t familiar with digital whiteboards.
What problems is the product solving and how is that benefiting you?
Miro helps me organize agile workflows by giving me a clear way to map out tasks on Kanban boards and visualize roadmaps. This makes it easier to prioritize work, assign responsibilities, and keep track of progress across teams. It has reduced the time spent in status meetings, improved collaboration, and created more transparency in project timelines. Overall, it helps me align strategy with execution in one shared space.
One stop shop for my PM work
What do you like best about the product?
Miro is one of the most versatile product tools on the market. I use for flowcharts, wireframing, product workshops, and many more.
What do you dislike about the product?
There are limitations that don't make sense. Most of these would be easy to fix but for some reason they've been there for ages. For example in the wireframing module the flexibility of certain objects such as tables hasn't been improved in ages.
What problems is the product solving and how is that benefiting you?
-Creating roadmaps
-Creating wireframes
-Visualising new features for end users
-Creating flowcharts for user journey
-Creating wireframes
-Visualising new features for end users
-Creating flowcharts for user journey
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