Miro
MiroReviews from AWS customer
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Quick, collaborative and easy to use
What do you like best about the product?
I really appreciate how easy the collaboration features are to use. I use my boards in the planning phases of web design projects and to share complex ideas during client meetings. It's quick enough to be useful for brainstorming and flexible enough to flesh out a whole idea. Great software.
What do you dislike about the product?
It's a little rigid. I'd like more flexibility to customize layouts and make elements interactive. The community libraries are really good, but when i go to look for documentation on how to build more complex layouts myself, I run into a wall.
What problems is the product solving and how is that benefiting you?
Miro makes it easy to have clients collaborate on wirefames, user journeys, and site strategy diagrams in real time. It cuts down the time we spend prepping documents for early project phases and removes friction from the feedback meetings.
More effective collaboration and communication with MIRO
What do you like best about the product?
The free flowing canvas where we can lay out any kind of diagrams that we want. This helps our teams communicate better when it comes to modeling and improving process workflows. I use Miro on avg a few times a week, and its quite easy to use and work with, there's not much of a learning curve and everyone can pick things up easily.
What do you dislike about the product?
Billing:
1. you should get charged based on the number of members enrolled in that month, not the number you have allocated for. That seems like a sneaky way of overcharging because people forget.
2. Its not the easiest to find the billing and payments section. I think going into profile and viewing it is not intuitive
Boards
1. If I'm making a slightly bigger board where I want stickies aligned across multiple rows/columns which are a little distant from each other then the alignment feature doesn't quite work so well
2. I know you've introduced AI but I really dont have any indication on how it can help me. I think you need to do more to get people to see the power and do more with it. Also need to give people the confidence that if I use it on an existing board, nothing will suddenly change in my content / go away.
All of these are fixable and by no means take away from the power that MIRO gives you. So I would treat them as improvement areas.
1. you should get charged based on the number of members enrolled in that month, not the number you have allocated for. That seems like a sneaky way of overcharging because people forget.
2. Its not the easiest to find the billing and payments section. I think going into profile and viewing it is not intuitive
Boards
1. If I'm making a slightly bigger board where I want stickies aligned across multiple rows/columns which are a little distant from each other then the alignment feature doesn't quite work so well
2. I know you've introduced AI but I really dont have any indication on how it can help me. I think you need to do more to get people to see the power and do more with it. Also need to give people the confidence that if I use it on an existing board, nothing will suddenly change in my content / go away.
All of these are fixable and by no means take away from the power that MIRO gives you. So I would treat them as improvement areas.
What problems is the product solving and how is that benefiting you?
Helps collaborate more easily in teams which are a mix of in person and remote. Helps people understand what they are looking at faster than it works in diagrams.
Necessary team collaboration tool for disparate workers
What do you like best about the product?
The flexibility is key. You can use it how you like to do most things. The AI tools have occasionally been useful too with creating workflows. It's getting better for collaborating with in real time as well and their structured document tools are useful.
What do you dislike about the product?
I struggle to make my Miros look well designed. I know it can be done, but I default to sticky notes and blocks. I'd love to have an AI which just shooshed things up to make them more visually appealing.
What problems is the product solving and how is that benefiting you?
Team collaboration
Great visualisation tool for workshops, project management, product assessment, and design.
What do you like best about the product?
Presents complex ideas and/or data cleanly.
Templates are easy to use and configure
Very useful for project management for visualisation in a variety of ways, status updates
Templates are easy to use and configure
Very useful for project management for visualisation in a variety of ways, status updates
What do you dislike about the product?
It can be difficult for some to adapt to using a new tool
Finding product champions or collaborators
Finding product champions or collaborators
What problems is the product solving and how is that benefiting you?
Project management internally and with external vendors
Product and features assessment
Design Sprints
Prototyping
Visualisation of product ecosystems, integrations
Product and features assessment
Design Sprints
Prototyping
Visualisation of product ecosystems, integrations
Miro helps me organise and visualise my thoughts
What do you like best about the product?
I have been using Miro for years and I love it for processing my ideas/ thoughts. When I see the ideas laid out in a visual way, I am able to better find connections, gaps. It is very very easy to use, pretty much just jump into it and get going as it is quite intuitive. I use if all the time, everyday, from creating wireframes for our website to planning a strategy for our paid aids.
What do you dislike about the product?
I really don't have any negatives to say about Miro. I love using it so I recommend it all the time!
What problems is the product solving and how is that benefiting you?
As a marketer, it has helped me 1) figure out workflows to improve our efficiences and automations 2) map out enhancements to our company website - clearly addressing the customer journey needs 3) establish a new paid ads structure by laying out in detail our customer personas and pain points. Miro helps me think clearer and better.
Simple, effective, efficient and clear
What do you like best about the product?
A unified tool for the many tasks in my business process and functional analysis work
What do you dislike about the product?
It can be hard to go from lo-fi to hi-fi within the tool
What problems is the product solving and how is that benefiting you?
Clear representation and clarification of processes, requirements and goals. Simple wireframing and meeting notes
Excellent design collaboration tool
What do you like best about the product?
Quick and easy to gather insights and create affinity maps, journey maps, share and present research findings, and collaborate on ideas.
We often use Miro as a place to quickly get started on synthesising research in a collaborative manner.
We often use Miro as a place to quickly get started on synthesising research in a collaborative manner.
What do you dislike about the product?
Sometimes it can be a bit fiddly to organise and arrange, but it is not really an issue at all
What problems is the product solving and how is that benefiting you?
UX research synthesis, visual communication of problems and ideas, sometimes for wireframing solutions
Presentations
What do you like best about the product?
Currently, I'm working on a presentation. I was asked to put it in PowerPoint, but I insisted that I put it in Miro. PowerPoint only has so much room. With Miro, I can go on forever and all I have to do is zoom in and out to show the big picture and to show the details
What do you dislike about the product?
I don't dislike anything, but sometimes I find it challenging to format text in a text box or on a panel.
What problems is the product solving and how is that benefiting you?
It makes it easy for me to visually show stakeholders how a user can go through several different pages. The different paths they can take depending on the button or link they hit. I can show all of this in one board and it will keep going. My pain with PP is that there was a hard cut off and I'd have to go to another slide so it can be a visually jarring experience for viewers. With Miro, I can for example, show one page, then zoom in and show path 1 (and it can go on for several pages), then I can zoom back out to show the full main baseline page again, and zoom in again to show path 2. I think this makes it easier for my audience to visualize the different paths users can take.
Easy to organize and visualize project tasks.
What do you like best about the product?
My favorite feature is the flowchart board.
What do you dislike about the product?
Sometimes if I try to type on a sticky note, it will edit the name of the board on accident or default maybe.
What problems is the product solving and how is that benefiting you?
Helps a remote team visualize all components of a project plan.
Fast, easy to use, amazing collaboration tool
What do you like best about the product?
Ability to make slides, fast load times, easy cut and paste, photo editing within the app. Intuitive to use!
What do you dislike about the product?
It can get bogged down with things like pdfs being placed in it. Once you know, you can work differently.
What problems is the product solving and how is that benefiting you?
Working and collaborating internally cross-office. Sharing the journey with clients. Seeing a complete history of a project whenever needed. Fast, reliable, easy to access.
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