Miro
MiroReviews from AWS customer
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Go-to online whiteboard
What do you like best about the product?
Easy to use, onboard and tons of useful features if you're a pro user. I like that they don't clog up the interface with features that beginners do not need because I invite guest users all the time to collaborate one-time.
What do you dislike about the product?
Not being able to upload mp4 or videos :(
What problems is the product solving and how is that benefiting you?
I use Miro all the time to hold visual and creative workshops with my clients so it's a very useful collaboration tool. I also use it to brainstorm either on my own or with my colleagues. The simplicity allows us to focus on the goals at hand instead of fussing over the functions / features.
unparalleled flexibility and collaborative scalabili
What do you like best about the product?
From a technical and architectural standpoint, what I appreciate most about Miro is its unparalleled flexibility and collaborative scalability. It's not just a digital whiteboard; it's a dynamic, shared workspace that adapts to various needs across the enterprise.
Versatility in Documentation: Miro excels at visual documentation. Whether it's mapping out a complex microservices architecture (using custom templates or integrating with tools like draw.io), creating a FinOps maturity model, or running a sprint retrospective, its canvas is infinitely expandable. This is crucial for an architect who needs to communicate complex ideas to both technical and business stakeholders.
Real-time Collaboration: The real-time, multi-user collaboration is seamless. For an architect leading a design session with a distributed team, the ability to see everyone's cursor, comments, and edits as they happen is a game-changer. It eliminates the friction of email chains and version control issues, making design sessions incredibly efficient.
Integration Ecosystem: Miro's integrations with popular enterprise tools like Jira, Confluence, Slack, and AWS are powerful. This allows me to embed architectural diagrams directly into our project management and documentation platforms, ensuring that the visual designs are always linked to the work being done. For FinOps, this is vital for linking cost-optimization strategies to specific development tasks.
Versatility in Documentation: Miro excels at visual documentation. Whether it's mapping out a complex microservices architecture (using custom templates or integrating with tools like draw.io), creating a FinOps maturity model, or running a sprint retrospective, its canvas is infinitely expandable. This is crucial for an architect who needs to communicate complex ideas to both technical and business stakeholders.
Real-time Collaboration: The real-time, multi-user collaboration is seamless. For an architect leading a design session with a distributed team, the ability to see everyone's cursor, comments, and edits as they happen is a game-changer. It eliminates the friction of email chains and version control issues, making design sessions incredibly efficient.
Integration Ecosystem: Miro's integrations with popular enterprise tools like Jira, Confluence, Slack, and AWS are powerful. This allows me to embed architectural diagrams directly into our project management and documentation platforms, ensuring that the visual designs are always linked to the work being done. For FinOps, this is vital for linking cost-optimization strategies to specific development tasks.
What do you dislike about the product?
Without a robust governance model, boards can become orphaned, contain outdated information, or duplicate efforts. This can lead to knowledge silos, which is a significant anti-pattern in a well-architected organization. There is a need for more advanced, native features for lifecycle management and automated archival of boards to maintain a clean and reliable knowledge base.
What problems is the product solving and how is that benefiting you?
As a solutions and enterprise architect with a deep understanding of FinOps and cloud platforms, I see Miro as a powerful tool that addresses several key problems in modern, distributed organizations. The benefits it provides directly align with the core principles of FinOps and effective cloud strategy.
Problems Miro Is Solving
Miro is fundamentally solving the problems of communication friction, knowledge silos, and architectural misalignment in a highly visual and collaborative way.
Breaking Down Communication Barriers: In a distributed work environment, the traditional methods of communication—email, text-based documents, and siloed diagramming tools—lead to significant misunderstandings and delays. Miro provides a shared, synchronous visual space where everyone, regardless of their role or location, can literally "see" the same thing at the same time. This is invaluable for cross-functional teams (e.g., engineering, finance, product) that are the foundation of a FinOps culture.
Eliminating Knowledge Silos: Often, critical architectural decisions, brainstorms, and strategic plans are locked away in individual laptops, hard drives, or disconnected documents. Miro centralizes these visual artifacts on an accessible, infinite canvas. This makes it a single, shared source of truth for design, which is essential for maintaining architectural consistency and preventing the loss of institutional knowledge.
Facilitating Complex Problem Solving: Complex challenges, like designing a new microservices architecture or mapping a FinOps maturity model, require more than just text. They need visual thinking, pattern recognition, and the ability to connect disparate ideas. Miro's platform, with its robust shape libraries, templates, and integration with tools like AWS, enables architects to tackle these problems in a structured yet creative way.
Enabling Efficient Cloud Adoption and FinOps Practices: A major problem in FinOps is getting engineering and product teams to care about cost. Miro's ability to integrate with cloud-specific tools and templates (e.g., AWS architecture shape packs and cost calculators) directly embeds cost visibility into the design process. This helps bridge the gap between technical design and financial accountability.
Problems Miro Is Solving
Miro is fundamentally solving the problems of communication friction, knowledge silos, and architectural misalignment in a highly visual and collaborative way.
Breaking Down Communication Barriers: In a distributed work environment, the traditional methods of communication—email, text-based documents, and siloed diagramming tools—lead to significant misunderstandings and delays. Miro provides a shared, synchronous visual space where everyone, regardless of their role or location, can literally "see" the same thing at the same time. This is invaluable for cross-functional teams (e.g., engineering, finance, product) that are the foundation of a FinOps culture.
Eliminating Knowledge Silos: Often, critical architectural decisions, brainstorms, and strategic plans are locked away in individual laptops, hard drives, or disconnected documents. Miro centralizes these visual artifacts on an accessible, infinite canvas. This makes it a single, shared source of truth for design, which is essential for maintaining architectural consistency and preventing the loss of institutional knowledge.
Facilitating Complex Problem Solving: Complex challenges, like designing a new microservices architecture or mapping a FinOps maturity model, require more than just text. They need visual thinking, pattern recognition, and the ability to connect disparate ideas. Miro's platform, with its robust shape libraries, templates, and integration with tools like AWS, enables architects to tackle these problems in a structured yet creative way.
Enabling Efficient Cloud Adoption and FinOps Practices: A major problem in FinOps is getting engineering and product teams to care about cost. Miro's ability to integrate with cloud-specific tools and templates (e.g., AWS architecture shape packs and cost calculators) directly embeds cost visibility into the design process. This helps bridge the gap between technical design and financial accountability.
The first setup tool I use whenever I start a company.
What do you like best about the product?
It has open space for creativity and a few templates to organize information.
What do you dislike about the product?
I doesn't have a way to customize integration between the data in components.
What problems is the product solving and how is that benefiting you?
One tool with almost all of the information I need to guide the company.
Interesting Format that Fills A Big Need
What do you like best about the product?
I like that I can quickly copy paste items into Miro. It's a great tool to work with students.
What do you dislike about the product?
The tools are not very intuitive (pen, highlighter, etc.) I don't find it easy to organize the boards once I've made them.
What problems is the product solving and how is that benefiting you?
Giving me a way to work through problems with Students virtually.
Great team collaborating tool to share ideas
What do you like best about the product?
Miro is super easy to get your (and your teams) hands on and use. It allows for multiple users to create and share at the same time. Creating individual boards and also the ability to sketch on it is especially important. It's also great for team planning given some very useful and aesthetic template. Also allows for a range of exchange format to be imported, making the process integrated very well with local files.
What do you dislike about the product?
Once you have too many large files imported and large amount of people working on the same board, it can get quite laggy occasionally.
What problems is the product solving and how is that benefiting you?
It eases the process of collaborating and sharing thoughts when the team is not all at the same location, and we can always just throw ideas to the board whenever something comes up and refer back to it when we need to.
Easy to use and robust
What do you like best about the product?
Ease of use and ability to use quickly across devices, outputting presentations - I use it every day!
What do you dislike about the product?
Custom templates would be great, also having an easier way to layer content
What problems is the product solving and how is that benefiting you?
Collaborative design storytelling, both with internal teams and with client and exterior consultant teams
Excellent Multiuse Tool
What do you like best about the product?
I like the easy to use free form aspect and the auto create tables and chart template.
What do you dislike about the product?
The AI feature has not been very useful for me so far. I don't like the formatting it produces and it takes time to create exactly what you need, faster and better to use templates.
What problems is the product solving and how is that benefiting you?
Miro helps me organise and connect my ideas visually which makes it faster for me to create and complete my work as my brainstorming process is much more efficient this way. It's also one place to keep all of my projects and tasks.
Fun collaborative platform
What do you like best about the product?
I love how intuitive and seamless this tool is! It makes it incredibly easy to get ideas down on a page, add links, images, and all sorts of media without any hassle. Sharing is just as simple - you can quickly send it to others so they can jump in and contribute. It’s perfect for brainstorming and collaboration.
What do you dislike about the product?
Sometimes it is a bit laggy with large files and boards with lots on content. This can slow a team down.
What problems is the product solving and how is that benefiting you?
Collaboration - helps me work more efficiently and towards a better outcome if we can get all the voices heard!
Easy to Use, Customizable, and Highly Recommended
What do you like best about the product?
I find the platform incredibly easy to use, which enhances my productivity significantly. The customizability of Miro allows me to tailor workflows perfectly to my needs and easily share them with colleagues, maintaining a seamless organizational design for our sales team.
What do you dislike about the product?
I find the mouse sensitivity to be somewhat problematic, which can be bothersome during use.
What problems is the product solving and how is that benefiting you?
I use the product to create customizable workflows and maintain organizational design, easily sharing with my team.
Swiss knife for collaboration
What do you like best about the product?
Very small learning curve. Very easy to onboard beginners.
What do you dislike about the product?
Not much, actually. Just to be surfing on today's trend, I am looking forward to having a MCP server.
What problems is the product solving and how is that benefiting you?
Communication and collaboration on any kind of topic, but also brainstorming with myself.
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