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Miro

Miro

Reviews from AWS customer

4 AWS reviews

External reviews

10,007 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bill L.

The Ultimate Collaboration Hub for Teams

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Miro is a shared “home base” for collaboration.

Everyone can jump in at the same time, react, comment, and keep momentum without needing a live meeting.

It’s great for brainstorming and workshop-style sessions, but it’s just as useful for rounding up research and keeping decisions, links, and artifacts in one place.
What do you dislike about the product?
What I dislike about Miro is that once you get into the more “structured” features like roadmapping or project management, it starts to feel like you’re maintaining a second system of record.

The setup and ongoing data entry can be a lot, especially when the real source data already lives in other tools, so it’s hard to justify keeping everything in sync.

Because of that, I usually end up building lightweight summary views manually on the board rather than leaning on the built-in planning features.
What problems is the product solving and how is that benefiting you?
Miro solves the “messy collaboration” problem for me: getting ideas, research, and team input out of scattered docs/chats and into one shared space everyone can see and contribute to.

It’s especially helpful for visual work like diagramming, customer journey mapping, and quick wireframes/prototypes, where you need to iterate fast and keep a clear story. I find everyone can be aligned more easily when you can point very specific things on screen vs trying to maintain a mental image.

The biggest benefit is alignment: we can collaborate live or async, capture decisions in-context, and leave behind a board that becomes a reusable reference instead of losing everything after a meeting.


    Nathan B.

Simplifies Design Collaboration Across Teams

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Miro's simplicity and clean features, which provide a seamless experience from a novice to a pro, allowing me to create plans and designs quickly without needing extensive setup or training. The integration with Azure for account provisioning is another standout feature, significantly enhancing the platform's utility. Miro excels at facilitating collaboration across remote teams in a visual way, enabling us to effortlessly work through designs and problems together.
What do you dislike about the product?
I find that the administration of teams and boards in Miro requires support on occasions, which can be inconvenient. Additionally, empowering administrators to merge accounts, boards, and spaces would significantly speed up these tasks.
What problems is the product solving and how is that benefiting you?
I use Miro for visual collaboration with remote teams, simplifying storyboarding and process mapping. Its clean features and Azure integration make setup easy, allowing swift design creation without extensive training.


    Heather S.

Effortless Process Flow Creation

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
How easy it is to draw out process flows
What do you dislike about the product?
That cut and paste using keyboard short cuts doesn't work
What problems is the product solving and how is that benefiting you?
Visualizing processes especially within system applications


    Brahmatheja Reddy M.

Easy to Use and Great for Teams, But Lacks Depth and Speed

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Miro is its incredibly flexible canvas, which adapts seamlessly to nearly any collaborative workflow without locking you into a rigid structure. It’s one of the rare tools where you can dive in with no setup and instantly begin brainstorming, mapping out a customer journey, sketching a wireframe, or facilitating a workshop. The learning curve for basic actions is minimal, and the real-time collaboration is smooth enough that remote teams can work together without constantly struggling against the tool. When compared to something like FigJam, Miro feels more robust and versatile especially when you need to combine various types of content sticky notes, flowcharts, frameworks, images, and diagrams all on a single board. In contrast to Lucidchart, Miro offers a much more creative and freeform experience, making it ideal for exploring ideas rather than just documenting finalised processes. The template library is another major advantage; you almost never have to start from scratch because there’s a template available for nearly every common scenario. It’s genuinely helpful for kickoff meetings, product discovery, planning sessions, and any situation where your team needs to visualize the same thing and iterate together quickly.
What do you dislike about the product?
What I dislike about Miro is how quickly the experience deteriorates once you move beyond light usage. For basic brainstorming, it’s smooth, but as soon as you try to use it consistently or at scale, the cracks start showing. The boards get heavy and slow, especially when multiple collaborators jump in or when you try to maintain a long-term workspace instead of short one-off sessions. Even though the initial setup is simple, the ease of implementation drops sharply once you need to manage multiple teams, permissions, templates, or integrations what starts as “plug-and-play” becomes messy and unintuitive when you try to formalize it into a structured workflow.

My frequency of use is lower than I expected because Miro isn’t great for day-to-day work. It’s fine for occasional workshops or brainstorms, but it’s not stable or focused enough for daily diagramming, planning, or documentation. In those scenarios, I end up preferring other tools entirely Lucidchart for precise diagrams or FigJam for fast, lightweight sessions. The integrations are another frustration: Miro lists many of them, but few feel seamless. Jira, Confluence, and Figma connections work only at a surface level, and exporting or embedding assets into other tools often requires workarounds.

Customer support is also quite average slow replies and generic help articles rather than actual issue resolution. Combined with the performance issues on larger boards and the shallow depth of many features, the overall experience feels like a tool that tries to do everything but struggles to execute well when you push it even slightly beyond the basics.
What problems is the product solving and how is that benefiting you?
Miro primarily helps solve the problem of getting distributed teams aligned quickly without relying on long meetings, scattered documents, or disconnected tools. It gives me a shared visual space where I can bring together ideas, workflows, drafts and discussions in one place. That’s especially useful when I’m running workshops, breaking down product requirements, mapping customer journeys, or trying to get stakeholders to converge on a decision. Instead of juggling slides, docs, screenshots, and whiteboards, everything sits on a single canvas that everyone can edit in real time.

It also solves the issue of early-stage ambiguity. When ideas are still messy or unstructured, traditional tools like Confluence, Jira, or even Lucidchart feel too rigid. Miro allows me to explore concepts, re-arrange thoughts, cluster insights, and iterate visually without worrying about formatting or hierarchy. That flexibility is genuinely helpful during discovery phases or when collaborating with cross-functional teams who think differently.

Another problem it solves is asynchronous collaboration. Teammates in different time zones can drop comments, add stickies, extend diagrams, or leave feedback directly on the board, which cuts down the need for constant calls. It’s not something I use every single day, but when I’m preparing workshops, planning sprints, or mapping flows, it becomes a reliable space to bring everything together and make progress faster. In short, Miro benefits me by reducing context switching, speeding up alignment, and giving me a centralised place to turn early, rough thinking into something more structured and actionable.


    Research

Easy-to-use task planner and visualizing tool

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
The platform is flexible to various kinds of tasks, and can serve multiple purposes.
What do you dislike about the product?
The hierarchy of the user interface is not always intuitive: what is a team, a project, a board.
What problems is the product solving and how is that benefiting you?
I use Miro as my task planner: it gives me great flexibility to move tasks around, make changes, and create new items. It is also serving as an intuitive tool to make diagrams and graphs, through which I develop ideas and communicate them to others.


    Dorijan S.

Effortless Organization with a User-Friendly Interface

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
I can easily organize everything I need and the interface is user frendly
What do you dislike about the product?
When I first started using it, I found it a bit overwhelming because there were so many tools and features available.
What problems is the product solving and how is that benefiting you?
It really helps when my teams are working together in real-time, even if they are remote or distributed across different locations. Facilitates clear communication of complex ideas.


    Marketing and Advertising

Visually Appealing and Flexible Tool

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Visual appealing and a flexible tool for different objectives!
What do you dislike about the product?
I wish it were able to remember my preferences and I could make my own templates.
What problems is the product solving and how is that benefiting you?
Being able to edit the document at the same time as my colleagues, and not being confined to a grid system but being able to brainstorm freely


    Ben R.

Architecture application

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
its not constrained by sheet size - so much of architecture is about exploring at different scales etc

allows multiple people to sketch at the same time
What do you dislike about the product?
grouping is a bit random
expensive
generally UI could be a bit more organsied - when i select somthing it doenst always do what I expect
What problems is the product solving and how is that benefiting you?
Remote working - so much of architecture is sketching and this doenst work remotely without the collaborative whiteboard aspects


    Shraddha P.

Indispensable Collaboration Tool That Enhances Teamwork Effortlessly

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Miro is such a fantastic tool that I find myself using it all the time. One thing I really appreciate is how easy it is to collaborate, especially with the "Go Anonymous" feature—it makes getting honest feedback so simple. It's perfect for brainstorming sessions and planning out roadmaps with the team.

I didn’t have to jump through hoops to get started; implementation was straightforward, and Miro slid right into my daily workflow. The tool's intuitive nature means I can focus more on the ideas themselves rather than figuring out how to use the platform. Whenever I've needed a hand, their customer support has been right there, friendly and quick with solutions. Coupled with its seamless integration with platforms like Teams, Miro effortlessly enhances our workflow across the board. With everything Miro offers, it's become an indispensable part of how we work together.
What do you dislike about the product?
Occasionally, during intense brainstorming sessions, the workspace feels a bit tight. It would be helpful to have enhanced precision tools, like a grid snapping feature, or an index to streamline navigation across the board. This would make organizing and accessing different sections much more efficient.
What problems is the product solving and how is that benefiting you?
Miro really shines in solving the challenge of remote collaboration. It allows my team to brainstorm and plan visually from anywhere, which dramatically enhances our productivity and creativity. The real-time collaboration feature means we can see each other's input instantly, making it easy to keep everyone on the same page. This has allowed us to manage projects more effectively and streamline our workflows. Overall, Miro has made it significantly easier to bring ideas to life and keep our projects organized and moving forward.


    Information Technology and Services

Effortless Collaboration Across Teams

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Easy to collab with developers, PMs, product teams
What do you dislike about the product?
It's not that simple to create prototypes, even low fidelity prototypes
What problems is the product solving and how is that benefiting you?
It's easy to collaborate with product teams, easy to raise ideas, collect feedback and be aligned