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Miro

Miro

Reviews from AWS customer

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10,007 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

A company that does a lot right

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
They're very product led and customer centric. I began using it as a whiteboard collaboration tool to help enable interactions with colleagues across the pond, and it's fantastic there. What I've begun to discover is that Miro is a bit of a superapp, with many apps and functionalities within it. I've now onboarded to it outside of the day job for my own personal projects and began exploring the various integrations and AI functionality. It has tremendous potential to disrupt many other SaaS companies, including ones really well established. I'm normally very negative about apps and very critical of their flaws, but Miro has given me such a good impression that I'm considering them for their whole suite of offerings. Very easy to set up quickly, good value for money, and everyone I talk to there seems bright and competent. I use it daily, and only see myself using it more. It's a turnkey solution that does everything you want out of the box, but if you explore you can really do so much more.
What do you dislike about the product?
The only thing that they have done that has irked me is that they took away the recent board view as my landing page and I can't get it back. Now it defaults to "Home" which only includes boards for your currently selected team (and I operate across many). I use the recent boards almost exclusively in navigating between boards as it will be a list that has all of the boards I care about, but now every visit I have to navigate away from Home to get there. I am always left a bit puzzled at first when logging in to see the list of boards contains nothing I care about, but then I clue in that I'm in "Home" instead of "Recent". That's the only time they've made a product decision that I felt was ill-informed.
What problems is the product solving and how is that benefiting you?
We have operations in London and Vancouver, and the overlap in our days to discuss things is highly contested. Miro has tools like the talk track to allow you to have asynchronous conversations with teams presenting a whiteboard to an audience that they can view on their own schedule -- I should really use it more. The mind map has been a godsend for getting my ideas down quickly and easily. Not much of what I use daily in Miro is entirely novel, but the experience and cohesiveness of it is just so much easier to accomplish in Miro.


    Ixchel A.

Good tool, easy to get a grip on it.

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
The various formats and templates avaiable
What do you dislike about the product?
The way you move around the board (like dragging and move around and the zoom feature.
What problems is the product solving and how is that benefiting you?
The ease to share boards with the team easily and in an iteractive way


    Information Technology and Services

Excellent tool for mapping and planning projects

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
I love to able able to see many aspects of a project at the same time and have plenty of design opportunities for data visualization.
What do you dislike about the product?
The new Layer option is not as intuitive as other platforms
What problems is the product solving and how is that benefiting you?
It helps me to gather all informations and have complete freedom on visualizing solutions and data


    Verified User in Design

a really useful tool that makes collaboration effortless

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
simple usability, and the speed at which you can drop things in, neatly arrange boards and add annotations for quick feedback

really love some of the AI tools that we were shown recently too which further speed up layouts for things like polls
What do you dislike about the product?
lack of integration for video continues to be a pain - would be super useful if those could be dropped in like images can as we have to often convert to GIF which slows things down a lot

file links would be useful too e.g. if I want to share a 3D model file for someone to grab off the board (preview ability for 3D would be amazing too!)
What problems is the product solving and how is that benefiting you?
helps with fast collaboration across a range of projects - we have used it for retail, branding, environments, for animations


    Rasheed R.

Miro is your best friend

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
I won't be exaggerating if I say everything , but for me the humor and human touches that you can directly accomplish by using different features in Miro is the best.
What do you dislike about the product?
One of the downsides for me is that you become very dependent on Miro and what it provides , so sometimes I got lazy to create my own board because miroverse is just so cool to find options.
What problems is the product solving and how is that benefiting you?
We are remote first company and that add some complexity factors to our WoW, luckily with Miro our async activities are much better and effective.

Compared to classical ways of collecting feedback , creating diagrams , thinking about reorg and teams structures while spending so much time into meetings , using Miro boards and different capabilities is transforming.


    Computer Games

An indispensable piece of collaborative visualization software

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
The UX is fantastic, it is simple and quick to produce quite amazing results.
When this is combined with the collaboration element, it gives our mostly remote team an amazing method of collaborating on creative projects.
What do you dislike about the product?
Not much I dislike, perhaps it could be cheaper?
What problems is the product solving and how is that benefiting you?
MIRO enables us to collaborate remotely in a way that is very similar to being in the same room.


    Vasily K.

An essential daily tool for discovery and all aspects of product management

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
It adapts to every stage of product work. I use it to map out discovery insights, build user flows, create mockups, and facilitate PBRs and retros with the team. The infinite canvas and templates make collaboration smooth and intuitive. Lately, Miro’s AI features have become a real time-saver — helping me summarize ideas, generate structure for documents, and speed up planning sessions
What do you dislike about the product?
Sometimes Miro can feel a bit heavy, especially when working with large boards — performance slows down and it takes time to load or navigate. While the AI features are promising, they still feel a bit rough around the edges and often require significant editing. I also wish there was an option to create and reuse custom AI templates to better fit my workflow
What problems is the product solving and how is that benefiting you?
Miro helps me structure and communicate complex ideas visually — which is essential for discovery work, stakeholder alignment, and team collaboration. It solves the problem of scattered thoughts and disconnected tools by bringing everything into one shared space. For me, it’s a central hub where I can think, plan, and collaborate — especially useful when working across remote teams and time zones.


    Melissa B.

So handy to be able to produce a pipeline and share with my team.

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Miro is its ability to bring teams together in a shared, visual workspace for real-time collaboration. Whether you're mapping systems, running client workshops, planning projects, or brainstorming ideas, Miro’s infinite canvas, ready-made templates, and live collaboration features make complex information easier to structure, share, and action. It helps teams move faster, align clearly, and stay connected, especially useful for remote work and cross-functional planning.
What do you dislike about the product?
The main drawbacks of Miro are its steep learning curve for new users and performance issues with large boards, which can become laggy or cluttered over time. It also lacks granular permission controls on specific board elements, which can be frustrating in client-facing work. While it integrates with many tools, syncing across platforms can sometimes be inconsistent or require paid tiers, and offline access is limited; making it less reliable without a stable internet connection.
What problems is the product solving and how is that benefiting you?
Miro helps solve workplace problems by making collaboration faster, clearer, and more structured. It allows teams to visually break down complex challenges, map out processes, and align on solutions in real time, whether they’re in the same room or working remotely. With tools like sticky notes, templates, voting, and flowcharts, Miro supports better brainstorming, decision making, and problem-solving. It reduces miscommunication, keeps ideas organised, and helps teams move from chaos to clarity with shared visibility and accountability.


    Bruna V.

Miro makes collaboration so much easier!

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
Our team uses Miro every day, and we find it incredibly user-friendly and accessible. It supports us through the entire project lifecycle, from initial brainstorming sessions and detailed planning to efficient management and even the final presentation of our work. I especially appreciate the extensive library of templates – they're such a convenient way to streamline our workflows and save valuable time. The new AI features also look really promising, and I'm genuinely excited to explore how they can further enhance our collaboration!
What do you dislike about the product?
Large boards can take some time to load. Also, I would love to have option to embed prototypes from Figma for example (it would be handy!).
What problems is the product solving and how is that benefiting you?
Miro helps us collaborate in a more efficient way. We have planning sessions and keep our roadmaps in Miro, which is accessible and super easy to use.


    Jordan M.

Fantastic collaboration tool

  • April 30, 2025
  • Review provided by G2

What do you like best about the product?
My team works predominantly in a remote environment and so having a central system that creates easy collaboration has never been more essential.
What do you dislike about the product?
I have sampled some of the AI tools and haven't found them to be super beneficial thus far.
What problems is the product solving and how is that benefiting you?
I'm using it for internal UX workshops with my team to work through complex strategic ecommerce focused tasks, concepting exercises, and brainstorm exercises.