Miro
MiroReviews from AWS customer
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Miro Supercharges Collaboration, Though Large Boards Can Lag
What do you like best about the product?
Miro makes it simple for everyone to brainstorm and collaborate, even when we're not physically together. Its visual layout is ideal for mapping out processes, projects, or ideas, giving the impression of a limitless digital whiteboard. I appreciate how easily we can rearrange elements, add notes, or develop a complete workflow without any design expertise. It keeps meetings engaging and allows ideas to develop more quickly than when we rely on slides or documents.
What do you dislike about the product?
At times, Miro can become somewhat sluggish when working on a large board or when many people are editing simultaneously, leading to occasional slowdowns or lag. Additionally, new users might need some time to get accustomed to the interface, as the abundance of features and tools can be overwhelming at first. Managing several boards can also be challenging, and the layout may appear disorganized if users do not follow a consistent structure. Despite these minor drawbacks, they are outweighed by the overall usefulness of the platform.
What problems is the product solving and how is that benefiting you?
We use Miro to plan our Pinpoint orientation switchover, and it has been incredibly helpful for keeping everything organized. With Miro, we can visually map out each step, monitor our progress, and make real-time adjustments as circumstances change. Previously, it was challenging to keep all the moving parts coordinated across different departments, especially when several people were working simultaneously on timelines, forms, and training materials.
Now, everyone can view the entire process on a single board, leave comments, and provide updates without the need for endless emails or meetings. This has made planning the rollout much more transparent and has helped us identify any gaps or overlaps before they turn into issues.
Now, everyone can view the entire process on a single board, leave comments, and provide updates without the need for endless emails or meetings. This has made planning the rollout much more transparent and has helped us identify any gaps or overlaps before they turn into issues.
Best Digital Whiteboard for Design Work, Research and Collaborative Projects
What do you like best about the product?
Miro is the best functioning digital whiteboard I have used, because it deals with many media types and formats, and allows you to arrange content with ease, unlike traditional desktop editors. The lack of a set page size makes large research projects with mind maps really easy, and the diagram snapping works much better than other programs I have used. Collaboration works seamlessly for team design work.
What do you dislike about the product?
Exporting everything into assets that can be put into desktop programs can be a challenge. Copying images from miro can affect the quality, and frames have to be used if you don't want the grey background in your exported designs.
What problems is the product solving and how is that benefiting you?
Miro is a freeform editor where items can be scaled and moved around easily, without having to delve into layers or worry about smart objects. I use it for collecting reseach resources and mindmapping, which can then easily be refined to create a final product.
Highly Flexible and Collaborative, But Usability Can Frustrate
What do you like best about the product?
Super collaborative. Very flexible, it can be used for pretty much anything you can imagine. Just sign up and create boards.
What do you dislike about the product?
While being completely necessary, pay-walling additional boards is a pain point. Non-tech savvy users often get confused with the interface and click and drag things accidentally.
What problems is the product solving and how is that benefiting you?
Allows multiple team members to collaborate on their own time at their own pace.
Quick to Learn, Versatile, and Covers All My Needs
What do you like best about the product?
It's quick and easy to start using - a few fundamental controls allow me to do 80%+ of what I need to do, and the other 20% just take a few mins to learn on your first few times using. It's also very versatile and adaptable to my needs.
What do you dislike about the product?
Other than just needing to take a few mins to learn some of the more complex functionality (as you need to do with any software), I see no real downside to using Miro when compared with using other similar tools. It has everything I need to do what I need to do
What problems is the product solving and how is that benefiting you?
Being in Revenue operations, I need to make sure tools are connected & mapped appropriately and that those connections are documented. Additionally, I need to lay things out visually sometimes before I ever execute on them, and Miro helps me do that as well with the flowcharts, where I can break down conditional steps.
Flexible and Versatile, But Navigation Needs Improvement
What do you like best about the product?
It offers a lot of flexibility to show a process, diagram, table, notes, etc. Because of the open canvas, any size and scale can be accommodated.
What do you dislike about the product?
It can be difficult to navigate (zooming in and out and moving across the entire screen). Additionally, I find myself mis-clicking a lot and accidentally moving things around unintentionally. Better controls or settings to address this would be helpful.
What problems is the product solving and how is that benefiting you?
I use it to draw detailed business flows so that proposed new processes can be reviewed and refined with business users. We also use it for our IT steering committee meetings to show status of our initiatives.
Open Collaboration and Live Interface Make Teamwork Effortless
What do you like best about the product?
I love the open collaboration and live interface. My team can share pictures, videos, notes, docs, and other media together and at the same time. Some media might have some issues with uploading or support (compatibility problems?) but there are some work-arounds.
What do you dislike about the product?
Sometimes, big projects can get bogged down and consume a lot of computer resources. If you do not have a great computer, then working on large projects could be a problem. Some optimization may be in order.
What problems is the product solving and how is that benefiting you?
Miro is helping us to solve remote team collaboration.
Unmatched Creativity, But Collaboration Costs Add Up
What do you like best about the product?
Miro lets me think without constraints; it allows me to create anything I'm thinking and then translate it into something more tangible for different audiences. I've been using it since it was named Realtime board, and I can't stop using it.
What do you dislike about the product?
Sharing and collaborating with people outside the primary user group. Every time I try to run a dynamic with someone outside the product/tech team, I have to create an actual user and pay for their access, even though they won't use Miro anytime soon. So I end up wasting money to have everyone. Perhaps we could have more flexibility for single-shot use, or something similar. This way, I could invite the finance team one day and the CS team on another, and I wouldn't have to pay for an extra 10 seats.
What problems is the product solving and how is that benefiting you?
I helps me to brainstorm and put everything together before creating the actual plan, and also allows me to see the bigger picture, because everything is at the same place. With that I can work with more clarity and a better perspective.
Head of Strategy
What do you like best about the product?
I use Miro early in most projects to get the full picture, see what connects, what’s missing, and where we want to go. It’s where messy thoughts turn into structure. It helps me and my clients think together, gives shape to ideas fast, and shows whether we’ve really understood the problem. If you can’t show it simply, you probably haven’t thought it through.
To me, Miro is basically a screendump of your brain. It’s easy to jump right into, even for people who are relatively new to digital collaboration platforms (as some of my clients are). Great templates, solid integrations, and a wide set of APIs.
To me, Miro is basically a screendump of your brain. It’s easy to jump right into, even for people who are relatively new to digital collaboration platforms (as some of my clients are). Great templates, solid integrations, and a wide set of APIs.
What do you dislike about the product?
Dislike is a strong word. The AI layer needs work. and I’d love a slightly more “unclumsy” mode for new users (people who sometimes drag, move or delete stuff by mistake). They move fast, sometimes too fast, but I still prefer that to being slow and safe.
What problems is the product solving and how is that benefiting you?
Miro helps me turn complex, messy projects into something you can actually see and talk about. It’s where diagnosis, mapping and early ideation happen. Where thoughts that live in people’s heads finally get a shape. For me and my clients, that shared visual layer speeds things up, surfaces blind spots, and gets everyone looking in the same direction before production starts. It just makes strategy work visible, which is half the battle.
Miro Makes Teamwork Visual, Fast, and some snags
What do you like best about the product?
What I like best about Miro is how intuitive and visually engaging the platform is. The ease of use is exceptional — even first-time users can jump right in and start collaborating without a steep learning curve. It’s incredibly helpful for brainstorming sessions, project planning, and remote workshops. The number of features — from templates to integrations with tools like Slack, Jira, and Google Workspace; makes it a one-stop hub for team collaboration. The ease of implementation and ease of integration mean teams can adopt it quickly and start seeing value right away. The customer support team is responsive and helpful, making setup and troubleshooting simple.
What do you dislike about the product?
The most helpful thing about Miro is its flexibility — it works equally well for agile ceremonies, design sprints, mind mapping, or strategic planning. The ability to visualize ideas in real time brings alignment across distributed teams. The frequency of use in my team is high because it truly improves communication and collaboration. Overall, the upsides are clarity, creativity, and better teamwork in one seamless digital workspace.
What problems is the product solving and how is that benefiting you?
Miro helps solve the challenge of collaboration and alignment across distributed teams. Before using it, brainstorming, project planning, and workshop facilitation were difficult to coordinate in a remote or hybrid setup. With Miro, we can visualize ideas, map out workflows, and gather feedback in real time — all in one shared space. It eliminates endless back-and-forth emails and keeps everyone engaged and aligned.
Endless Flexibility and AI Power. Requires Internal Team Coordination
What do you like best about the product?
Endless field to stack different thoughts, team collaborations, ease of creating in different formats, flexibility. And the new ai options have opened a whole new worlds of possibilities taking it to a different level all together.
What do you dislike about the product?
The challenge is to keep up with all inputs from different members of the team. The endless flexibility has an inherent challenge of how to create a solid base to build upon when different people login and work independently and add on new ideas that later need to be incorporated into the big picture. The formatting too can be challenging, requires a good coordination and internal “miró rules”
What problems is the product solving and how is that benefiting you?
Strategy brainstorming
Process visualization
Process visualization
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