Miro
MiroReviews from AWS customer
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Overall, the tool is highly effective. A few improvements could enhance the experience further.
What do you like best about the product?
Board makes it easy to brainstorm, organize thoughts, and communicate ideas clearly to others. It’s especially useful for gathering all project-related content in one place.
What do you dislike about the product?
Infinite scrolling is a useful feature, but it occasionally lacks consistency in scaling elements such as font sizes or scrolling speed.
What problems is the product solving and how is that benefiting you?
Easy to use for everyone and quick way of presenting progress.
Intuitive and feature-rich, but board permissions could be more intuitive
What do you like best about the product?
Miro is intuitive and constantly adding new, actually helpful features. It's my favorite white boarding tool out there, by far.
What do you dislike about the product?
The only thing Miro could do better is the guest invite UI. Miro users *can* make their board accessible to non-team members, but the UI of that must not be intuitive because I constantly get folks who are trying to view boards one-off asking to join our team.
What problems is the product solving and how is that benefiting you?
Miro helps my team and company perform any task that one might do on a white board, and more. I've run remote design sprints and retros. I've used it for detailed wireframing and flow diagramming, as well as collecting and notating screenshots for inspiration and competitive analysis.
Infinite Workspace and Effortless Image Management—Perfect for Designers
What do you like best about the product?
It's very freeform and the workspace is infinite. I don't experience much lag when I have a really big board which I love so I feel pretty unrestricted. I like that I can upload photos from the computer, copy and paste, or from a URL. This makes it really easy as an interior designer when I have to pull images from a variety of sources and a variety of file formats. I also love the frame feature for organizing into sections! I love how it's labeled and it moves the contents with it when I move the frame around.
What do you dislike about the product?
It would be helpful if there were a feature to add a caption to a photo instead of just an Alt description or adding a free-floating text box. I almost always have to label my images with the manufacturer and name of the material I'm showing and I find it tedious to copy and paste text boxes repeatedly.
What problems is the product solving and how is that benefiting you?
It's important to make mood boards and keep track of material selections for clients visually. Some of this benefits me by keeping the information organized, and some of this benefits the client because I can take a quick screenshot and share it with them. I usually only want them to see a curated snapshot of the overall information I'm collecting, not give them full shared access to the board.
Unmatched Flexibility for Expanding Ideas and Organizing Information
What do you like best about the product?
The never-ending space and unlimited ability to place and move items around with ease makes all sorts of work so much easier. It allows thoughts and line of research to expand and build into systems of information that no other platform allows for. It is a non-restrictive way to document how ideas are formed and learning is grown.
What do you dislike about the product?
When you are adding a new frame and it gets placed randomly on the screen and if it overlaps with other objects it automatically gets put into the frame (a small annoyance).
What problems is the product solving and how is that benefiting you?
It helps provide a space where we can perform research on ideas and keep all lines of work from beginning to end in a story-like fashion. We love the ability to add in pdfs and being able to link items both internally and externally. We have created several roadmaps, and project plans using Miro since it is easy to make steps and arrows, then easily move them around when needed. It is a great place for multiple people to work on something at the same time, such as drafting a roadmap or brainstorming ideas.
Excellent Collaboration and Organization, Minor Navigation Glitches
What do you like best about the product?
It has a lot of organization elements to it, and the level of collaboration that can happen between people using it is great.
What do you dislike about the product?
I find sometimes that the 'bring to front/back' feature doesn't always work well. I also sometimes find that holding my space bar down to try and move across the page doesn't always work.
What problems is the product solving and how is that benefiting you?
How to improve/revise programs that my organization offers.
Flexible Collaboration and Impressive AI Features Make Work Easier
What do you like best about the product?
Flexibility and collaboration are the main aspects I like. Also, AI features like Product roadmap and insights/sticky notes summaries are awesome!
What do you dislike about the product?
I really do not engage much with templates. Maybe i feel more confortable with my own frameworks or the templates are not beeing showcased properly. maybe another way to showcase them could help, like selecting a bunch of components in my board and some AI feature suggests a template for that case, idk.
What problems is the product solving and how is that benefiting you?
As a Product design Manager, it's easy to collab with people in my team and other teams. I can brainstorm new ideias, concepts and bring findings from discoveries to life with AI summaries and fast wireframing. Also, is an excelent plance to showcase findings and graphic material to leaderships in a dinamic and interactive way. Workshops with wide audieces are also very easy to conduct.
Effortless Collaboration and Diagramming with Miro
What do you like best about the product?
I really appreciate how Miro makes it super easy to jump right in and start creating diagrams, which was a significant factor in me continuing to use it after first discovering it at a previous job. The ease of use compared to other tools like Figma and Lucidchart, which have a steeper learning curve, is a standout feature. Miro simplifies the process of diagramming, particularly for communicating PRDs and product requirements to other stakeholders, allowing them to visually see what I am trying to build. I find it incredibly beneficial for visually building out systems and ensuring that all my separate teams can understand the concepts I'm working on. This visual clarity is a key benefit I get from using Miro. Additionally, Miro's capability for easy collaboration and the ability to share links, create diagrams, and involve team members seamlessly enhances its usability. I especially enjoy using the feature to build sequence diagrams and use case diagrams, as that's primarily what I utilize it for. The platform's depth in handling complex diagrams surpasses alternatives like Confluence, which only allows basic diagramming. Furthermore, Miro's ability to create as many dashboards as I need, and the option to share them with others for collaboration, makes it an essential tool in my workflow.
What do you dislike about the product?
Nothing, miro provides me with all the tools i need
What problems is the product solving and how is that benefiting you?
I use Miro to visually communicate requirements with multiple teams, easing collaboration and understanding across stakeholders.
Essential for Remote Collaboration, Though Permissions Can Be Tricky
What do you like best about the product?
As an external consultant, I truly appreciate the flexibility that Miro offers. I find it extremely easy to use and implement, and I rely on it daily to co-create templates with clients, facilitate remote service design workshops, document brainstorming sessions, and even deliver final artefacts. Miro is robust enough to handle detailed, structured work, yet remains intuitive and accessible for participants who are new to design tools. The platform’s ability to bring together visuals, sticky notes, frameworks, and links within a single shared space makes it both easy to use and essential for remote collaboration. The customer support team and community are always warm and helpful, making me feel genuinely welcomed as part of the Miro family. Additionally, I value how seamlessly Miro integrates with third-party tools, which greatly simplifies the handoff process.
What do you dislike about the product?
Managing permissions can sometimes feel cumbersome, particularly when working with clients who are very focused on security and hesitant to allow permissions for Guest Collaboration.
What problems is the product solving and how is that benefiting you?
Miro continues to develop as an outstanding platform for creating accessible co-creation spaces, especially in this era of returning to the office. As a service design consultant, I depend on Miro to run inclusive hybrid workshops that unite stakeholders and customers with a range of experiences, including those who may not always be able to attend in person. Its robust and secure features have earned the trust of managers for official collaboration, making it a powerful tool for ensuring that everyone's voice is heard, particularly for those unable to commute to busy city offices or who require more flexible ways to collaborate. Miro enables me to make my service design practice truly accessible and participatory for the broadest possible audience.
Smooth Setup, Essential for YouTube Tutorials
What do you like best about the product?
I find Miro incredibly valuable for creating YouTube tutorial videos. One aspect I really appreciate is how smooth the setup process is; I didn't experience any interruptions while setting it up, which made the onboarding seamless. Miro stands out as a very useful tool, especially for curating tutorials effectively. It integrates well with OBS Studio and Audacity, allowing me to record the screen and audio, which contributes to a smooth production process for my videos. Furthermore, despite trying other vendors initially, none proved as useful as Miro, which is why I have stayed and am interested in renewing my subscription services. Overall, I find it a very practical tool for my educational content creation needs on YouTube.
What do you dislike about the product?
I dislike the lack of offline access for Miro. It currently only supports usage while connected online, which limits the flexibility to work on whiteboard tutorials without an internet connection.
What problems is the product solving and how is that benefiting you?
I use Miro to curate YouTube tutorial videos, which enhances my educational content creation process.
Inspiring Visual Collaboration, but some tools could be streamlined
What do you like best about the product?
Miro is a highly visual tool, it allows you to explain any concept in a way that will be helpful for your audience. It inspires you with different templates and ideas created by users, acts as a workshopping and note taking tool and a collaborative document - all without being highly intuitive and not overwhelming.
What do you dislike about the product?
Sometimes my most useful tools are hidden or not easily accessible. I'd love it is Miro could streamline the options and tools for my specific use case but also recommend when there is an easier way. Sometimes I feel like Miro could be more effective.
What problems is the product solving and how is that benefiting you?
Miro allows collaboration across departments and geographies creating equity when workshopping and documenting. It's a one stop shop for us to see our journey maps and workshop notes allowing everyone to be empowered with the information available.
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