Miro
MiroReviews from AWS customer
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Great for Collaboration, But Needs Fresh Features
What do you like best about the product?
Miro provides an expansive white board feature for brainstorming and collaboration. Helps freely share presentation and take notes on it.
What do you dislike about the product?
It's been a while since Miro has added any intuitive new features.
What problems is the product solving and how is that benefiting you?
Miro encourages brainstorming by enabling collaborative mind mapping, a technique that has traditionally been used mainly in creative fields.
All-in-One Workspace, But Presentation Tools Need More Visual Polish
What do you like best about the product?
The ability to keep all your project work in one place, with everything live and updatable, is incredibly useful. Whether it's documents, spreadsheets, brainstorms, loose thoughts, or presentations, they all exist together in a single visual space. This makes it easy to continuously add and update content as your project evolves.
What do you dislike about the product?
The presentation tools are still lacking, as they don't offer enough control to add visual depth or polish. The options for visual styling are limited, meaning there isn't much flexibility to really refine the appearance of presentations or documents like you would in say Figma or Indesign
What problems is the product solving and how is that benefiting you?
I appreciate being able to track the progression of concepts as they develop over time. Having everything organized in one place, rather than scattered across various documents and confusing file structures, makes a big difference. The collaborative features are especially important for remote work, as they allow team members to review and brainstorm from anywhere. Since our team works remotely, bringing everyone together on this board is essential.
Seamless Collaboration and Intuitive Tools, Minor UI Frustrations
What do you like best about the product?
Miro is an incredibly user-friendly platform that enables my colleagues and me to collaborate seamlessly in real time. I appreciate that it remains stable and doesn't crash, even when several people are working on the same board. Whether we're using it for internal working sessions or preparing client-facing deliverables, I can count on Miro to handle tasks like uploading videos for viewing, moving boxes around, and copying and pasting with ease. One feature I particularly enjoy is the pop-up bar that appears when you click on any element. Instead of having to navigate to a toolbar at the top or side of the board, I can simply move my cursor 1 mm to quickly change text, adjust sticky note colours, or resize boxes. Overall, Miro supports my team and I in brainstorming and gathering insights, and it allows us to present information to clients in a way that is both concise and engaging.
What do you dislike about the product?
One aspect of MIRO that I personally find frustrating is the press-to-unlock feature. I would prefer to simply click a button to unlock an item, rather than having to hold it down. Additionally, while this may be a specific issue for me, I wish there were an option to manually position the immediate toolbar either above or below the cursor, instead of it being placed automatically. For instance, when I insert a video for my team that includes subtitles at the bottom, and I add sticky notes below the video for taking notes, the automatic toolbar often covers the subtitles. This forces my colleagues to open the video in a new tab to see the subtitles clearly. It would be much more convenient if the toolbar didn’t obstruct important elements we add to the board.
What problems is the product solving and how is that benefiting you?
Miro is helping us solve real-time collaboration challenges, allowing my team to work more efficiently. It also serves as an alternative to PowerPoint for presenting information in visually engaging ways. I believe it gives us an edge by enabling us to collaborate with our clients in real time, such as easily adding a sticky note to the board to capture their feedback.
Great for Collaboration and Training, But Admin Access Needs Improvement
What do you like best about the product?
It's a highly collaborative and easy to teach. I like that I can get with my newer teammembers and quickly give them a walkthrough of how to use it.
What do you dislike about the product?
From an admin standpoint, I wish that I could see all spaces without getting into the APIs. I found out that as a company admin and content admin, as well as admin of the teams, there were spaces I could not access. I would like to be able to get in there.
What problems is the product solving and how is that benefiting you?
Miro lets me create visuals for my teams that I would not normally be able to create. I do a lot of process flows and the whiteboard side of Miro allows me to build around my process flows, things I wouldn't be able to do in Visio. I am also a visual processor, so when I hear changes need to happen to my department, I like the ability to phisically whiteboard it out in a remote environment to make sure that it will work.
Effortless Collaboration, But Feature Overload
What do you like best about the product?
The collaboration and how easy it is to introduce someone to Miro’s basic features. You don’t need to take extra time before a workshop to make sure everyone will be able to participate. Instead, a 5-10 min exercise is enough.
What do you dislike about the product?
At this moment I feel like there are too many new features in too little time.
What problems is the product solving and how is that benefiting you?
It gives me means to make something simple and effective out of a chaos of brainstorming, analysing and idea-dropping.
Excellent Collaboration Tools, But UI Needs a Splash of Color
What do you like best about the product?
The platform makes collaboration easy and provides all the tools you might need right at your fingertips. Everything you could possibly require is conveniently within reach.
What do you dislike about the product?
The UI appears somewhat dull and could benefit from more color.
What problems is the product solving and how is that benefiting you?
Engaging in discussions using a diagram, whether for technical design, sprint planning, or sprint retrospectives, is very helpful.
Effortless Collaboration with Modern Design
What do you like best about the product?
I absolutely love Miro's clean and modern interface, which is incredibly easy to use and navigate. It really helps me visualize workflows and introduce ideas to clients effectively, allowing us to both edit and look at images collaboratively in real time. I also appreciate how effortlessly I could set it up without much additional learning, making the transition from my previous tool seamless. The ability to work in a visual interface that can be laid out in any direction, both horizontally and vertically without scrolling, is invaluable. Additionally, the linking and customization options between components are incredibly useful for my planning and workflow creations. Finally, the infinite whiteboard allows for a broad scope of creativity and flexibility in designing, and the idea of integrating more AI features to assist in laying out components is very promising.
What do you dislike about the product?
I would like to be able to create and design my own components in Miro, allowing for more customization. Additionally, I think having more interactive features, such as clearly clickable buttons that respond visually when hovered over with a mouse, would enhance the user experience.
What problems is the product solving and how is that benefiting you?
I use Miro to layout visual workflows and concepts, allowing real-time client collaboration. Its clean interface and ease of use solve my needs, enhancing communication and planning efficiency.
Perfect for Designing Complex Workflows with Ease
What do you like best about the product?
I am able to design complex workflow maps in advance, before implementing them in automation or AI tools.
What do you dislike about the product?
For me, Miro is a very useful and smart tool that is easy to use. I find it offers a lot of value in my work.
What problems is the product solving and how is that benefiting you?
At times, it can be challenging to present ideas within complex workflows, but Miro serves as a helpful tool for this purpose.
I'm developing a product
What do you like best about the product?
It's great to share some information about a topic, it is very easy to use and I like the fact that it is a collaborative tool.
What do you dislike about the product?
It is a tool that is very nice for pictures and graphics, but a downside is that it is less efficient for texts. Sometimes you need to zoom also a lot and find where you have your data. It could be good if there's another visualisation to access our roadmap.
What problems is the product solving and how is that benefiting you?
From the start to the end, i have everything on the same platform so i don't need to look at different tools.
Miro Transformed Our Workflow—Visual Collaboration with Powerful Features
What do you like best about the product?
At my company, we use Miro to map out our product messaging, launch strategies, and customer journeys. It’s become a central part of how I think through problems visually. The Smart Drawing feature has been incredibly useful — I can sketch rough funnels, user flows, or process ideas, and Miro automatically cleans them up into neat shapes and lines. It lets me stay focused on ideas instead of fiddling with formatting. The other feature I depend on is Cards. I use them to capture detailed notes, assign owners, and track deliverables directly inside our launch maps. For example, during a new feature launch, I might turn each milestone — “Beta Announcement,” “Feature Walkthrough,” “Customer Case Study” — into a Card. Inside each one, we include links, messaging notes, and deadlines. It makes handoffs to design and sales seamless because all context lives right where the visual plan does. The combination of Smart Drawing and Cards makes Miro a living project space. I don’t just brainstorm there — I plan, track, and execute. It’s replaced the clutter of slides, spreadsheets, and email chains, and brought everything together visually.
What do you dislike about the product?
When several team members are editing at once, things can get visually crowded. I sometimes wish Miro had a simpler “focus view” to help me zero in on my area without distractions. Another small frustration is that complex boards can be a little slow to load when we have lots of images or diagrams.
That said, those are small trade-offs for the collaboration it allows. Once you learn to use frames and layers smartly, it’s manageable. And because Miro integrates so well with other tools we use — like Notion and Slack — we rarely lose track of anything.
Overall, the only “dislike” I have is that once you get used to Miro’s flexibility, every other tool feels rigid by comparison.
That said, those are small trade-offs for the collaboration it allows. Once you learn to use frames and layers smartly, it’s manageable. And because Miro integrates so well with other tools we use — like Notion and Slack — we rarely lose track of anything.
Overall, the only “dislike” I have is that once you get used to Miro’s flexibility, every other tool feels rigid by comparison.
What problems is the product solving and how is that benefiting you?
For our product marketing projects, Miro bridges the gap between strategy and execution. Before, we’d brainstorm user journeys in slides, document messaging in Notion, and assign work in Sheets. Now, all of that happens visually in one space. I can literally see how messaging flows across the customer journey, where content fits, and how launches stack over time.
It’s also made collaboration smoother between the marketing and product teams. Engineers can comment directly on the journey map, and designers can update visual assets in real time. Miro has given our launches a rhythm — instead of scattered updates, we work like one unit.
Miro’s AI features are surprisingly practical too. I’ve used it to turn text prompts into diagrams and to summarize long brainstorming sessions into clear summaries. It’s like a junior strategist that helps me get clarity faster.
It’s also made collaboration smoother between the marketing and product teams. Engineers can comment directly on the journey map, and designers can update visual assets in real time. Miro has given our launches a rhythm — instead of scattered updates, we work like one unit.
Miro’s AI features are surprisingly practical too. I’ve used it to turn text prompts into diagrams and to summarize long brainstorming sessions into clear summaries. It’s like a junior strategist that helps me get clarity faster.
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