What do you like best about the product?

Miro is so flexible - we can think, plan and collaborate with clients on work or just work through our own thoughts.

There's not often a day where I don't have it open, with at least 3-4 boards being worked on by myself or others.

We diagram, map features, collate research and design in Miro - its easy enough to bring clients into boards as well, with only a few mins needed to get them up and running.

What do you dislike about the product?

AI features are still a work in progress - I would love to be able to not just cluster by keyword but synthesise and summarise work more easily.

Sharing boards can also sometimes be tricky.

What problems is the product solving and how is that benefiting you?

Helps us capture:
- Client discovery
- Client structure
- Systems and data

And present back to clients easily.

What do you like best about the product?

The tool is excellent for remote facilitation and collaboration and has been my go-to tool for the last 5 yeards. As a design consultant I use Miro for every remote workshop (monthly) as well as for different internal collaboration (weekly). It works great, it's easy to use and has some very cool add-on features that make the work even easier. In addition to live remote workshops, it works great for asynchronous work. Adding clients, sharing boards and onboarding new people to use Miro are all very easy, which is crucial as a consultant.

What do you dislike about the product?

The admin side of Miro can be slightly confusing at times, but nothing that can't be figured out.

What problems is the product solving and how is that benefiting you?

Getting people to collaborate remotely in workshops. My work as a consultant could not be done nowadays with out a similar tool.

What do you like best about the product?

The best part about Miro is that my entire team can work together seamlessly, even when we are physically apart. Since it’s online, everyone can access the board from remote locations, which makes it much easier for us to brainstorm, plan, and organize conservation activities collectively.

What do you dislike about the product?

Honestly, there isn’t anything I can think of that I dislike.

What problems is the product solving and how is that benefiting you?

Through Miro, I can clearly see who is contributing and who is not, which helps in ensuring that everyone on the team is actively participating. This transparency makes collaboration more effective and helps us identify gaps, distribute responsibilities better, and plan more efficiently.

What do you like best about the product?

A picture paints a thousand words right!? In this case, my journey mapping efforts have been so well received & with team collaboration it’s a breeze to discuss, adapt & adopt a way forward that works best for everyone - thank you Miro.

What do you dislike about the product?

I only have one, but it’s not new - it takes a time to familiarise with the tools - worth it though!

What problems is the product solving and how is that benefiting you?

Performance pathways - showing the workflows & highlighting key touch points are great.

What do you like best about the product?

Flexible whiteboard with collaboration in mind, so many different uses. We use for sales process mapping, marketing campaign planning and review, marketing collateral review, email drip campaign creation and review + general brain storming.
Regular updates mean there's always something new to try.

What do you dislike about the product?

The more complicated the creation, the more tricky it gets to edit but that's a very minor quibble.

What problems is the product solving and how is that benefiting you?

Top level vision of processes and their inputs - provides great clarity of complicated workflows.
Large marketing campaign review - enormous amounts of information on one page, easy to zoom into the areas of interest

What do you like best about the product?

When I look at the number of boards I’ve accumulated, I realize how deeply Miro has become part of my process. I use it for everything from early brainstorming, mapping product architectures, capturing workflows, to structuring compliance frameworks. What I find most helpful is how easy it is to take a messy idea and lay it out visually until it becomes clear. The flexibility of the canvas is unmatched—you’re never constrained, whether you’re zooming way out to see an entire system or drilling into the details of a single flow. It’s also extremely helpful for keeping parallel projects organized. Switching between boards feels natural, and the fact that I can jump back into something months later without losing context makes it invaluable.

What do you dislike about the product?

If I had to be critical, it’s that as boards grow very large and detailed (and mine often do), performance can lag a bit—zooming and panning can feel heavy. Also, while integrations exist, I sometimes wish there were more fluid connections with dev tools so diagrams and workflows could stay automatically in sync. Lastly, navigation between many boards could use stronger search and categorization—it’s workable, but with dozens of boards in play, it can get cluttered.

What problems is the product solving and how is that benefiting you?

Miro helps me untangle complexity. Most of my work involves structuring large, interconnected projects where ideas, requirements, and workflows can get overwhelming fast. By using Miro, I can map everything visually in one place, whether it’s a compliance framework, a new AI product flow, or a customer journey. This saves me time, keeps stakeholders aligned, and helps me spot gaps I wouldn’t catch in a text document. The benefit is clarity: Miro gives me a living workspace that evolves with the project instead of static docs that quickly go stale.

What do you like best about the product?

Easy to use, onboard and tons of useful features if you're a pro user. I like that they don't clog up the interface with features that beginners do not need because I invite guest users all the time to collaborate one-time.

What do you dislike about the product?

Not being able to upload mp4 or videos :(

What problems is the product solving and how is that benefiting you?

I use Miro all the time to hold visual and creative workshops with my clients so it's a very useful collaboration tool. I also use it to brainstorm either on my own or with my colleagues. The simplicity allows us to focus on the goals at hand instead of fussing over the functions / features.

What do you like best about the product?

From a technical and architectural standpoint, what I appreciate most about Miro is its unparalleled flexibility and collaborative scalability. It's not just a digital whiteboard; it's a dynamic, shared workspace that adapts to various needs across the enterprise.

Versatility in Documentation: Miro excels at visual documentation. Whether it's mapping out a complex microservices architecture (using custom templates or integrating with tools like draw.io), creating a FinOps maturity model, or running a sprint retrospective, its canvas is infinitely expandable. This is crucial for an architect who needs to communicate complex ideas to both technical and business stakeholders.

Real-time Collaboration: The real-time, multi-user collaboration is seamless. For an architect leading a design session with a distributed team, the ability to see everyone's cursor, comments, and edits as they happen is a game-changer. It eliminates the friction of email chains and version control issues, making design sessions incredibly efficient.

Integration Ecosystem: Miro's integrations with popular enterprise tools like Jira, Confluence, Slack, and AWS are powerful. This allows me to embed architectural diagrams directly into our project management and documentation platforms, ensuring that the visual designs are always linked to the work being done. For FinOps, this is vital for linking cost-optimization strategies to specific development tasks.

What do you dislike about the product?

Without a robust governance model, boards can become orphaned, contain outdated information, or duplicate efforts. This can lead to knowledge silos, which is a significant anti-pattern in a well-architected organization. There is a need for more advanced, native features for lifecycle management and automated archival of boards to maintain a clean and reliable knowledge base.

What problems is the product solving and how is that benefiting you?

As a solutions and enterprise architect with a deep understanding of FinOps and cloud platforms, I see Miro as a powerful tool that addresses several key problems in modern, distributed organizations. The benefits it provides directly align with the core principles of FinOps and effective cloud strategy.

Problems Miro Is Solving
Miro is fundamentally solving the problems of communication friction, knowledge silos, and architectural misalignment in a highly visual and collaborative way.

Breaking Down Communication Barriers: In a distributed work environment, the traditional methods of communication—email, text-based documents, and siloed diagramming tools—lead to significant misunderstandings and delays. Miro provides a shared, synchronous visual space where everyone, regardless of their role or location, can literally "see" the same thing at the same time. This is invaluable for cross-functional teams (e.g., engineering, finance, product) that are the foundation of a FinOps culture.


Eliminating Knowledge Silos: Often, critical architectural decisions, brainstorms, and strategic plans are locked away in individual laptops, hard drives, or disconnected documents. Miro centralizes these visual artifacts on an accessible, infinite canvas. This makes it a single, shared source of truth for design, which is essential for maintaining architectural consistency and preventing the loss of institutional knowledge.

Facilitating Complex Problem Solving: Complex challenges, like designing a new microservices architecture or mapping a FinOps maturity model, require more than just text. They need visual thinking, pattern recognition, and the ability to connect disparate ideas. Miro's platform, with its robust shape libraries, templates, and integration with tools like AWS, enables architects to tackle these problems in a structured yet creative way.


Enabling Efficient Cloud Adoption and FinOps Practices: A major problem in FinOps is getting engineering and product teams to care about cost. Miro's ability to integrate with cloud-specific tools and templates (e.g., AWS architecture shape packs and cost calculators) directly embeds cost visibility into the design process. This helps bridge the gap between technical design and financial accountability.

What do you like best about the product?

It has open space for creativity and a few templates to organize information.

What do you dislike about the product?

I doesn't have a way to customize integration between the data in components.

What problems is the product solving and how is that benefiting you?

One tool with almost all of the information I need to guide the company.

What do you like best about the product?

I like that I can quickly copy paste items into Miro. It's a great tool to work with students.

What do you dislike about the product?

The tools are not very intuitive (pen, highlighter, etc.) I don't find it easy to organize the boards once I've made them.

What problems is the product solving and how is that benefiting you?

Giving me a way to work through problems with Students virtually.