I used the solution for mind mapping. I was learning machine learning on my own. There was a lot of information to remember, and I was struggling with it, so I used mind mapping. I think I used it for customer journey mapping for process flow.
Miro
MiroExternal reviews
External reviews are not included in the AWS star rating for the product.
Useful for Research
My favourite app I use every day
A Collaboration Tool with Usability Quirks
Template Library: A vast collection of pre-built templates streamlines the process of getting started with various activities.
Collaboration Features: Real-time collaboration tools, such as comments, sticky notes, and voting, enhance teamwork and communication.
Integrations: Miro seamlessly integrates with popular tools like Slack, Microsoft Teams, and Google Drive, making it easy to incorporate into existing workflows.
Mobile App: The mobile app allows users to access and collaborate on boards on the go.
Automatic tab redirection when opening boards in new tabs.
Disappearing floating toolbars.
Difficulty maintaining consistent element sizing.
Infinite Canvas Overwhelm: The vastness of the infinite canvas can be overwhelming for some users, and navigating large boards can be cumbersome.
It is very intuitive and makes virtual meeting collaboration so easy for everyone to contribute!!
Good collaboration tool
Easy to use.
Helps streamline thought processes of users
What is our primary use case?
What is most valuable?
The tool's use was not a very industry-specific utilization. It was used at a personal level. A personal level of use cannot be measured with the industry benefits.
What needs improvement?
There were no requirements from my side to explore to figure out whether I needed a particular connector or anything because it was for personal use. I didn't have any other industry-related needs related to the tool.
There should be fewer updates in Miro. I don't see the need to have updates in the product every other month or every other day.
For how long have I used the solution?
I have experience with Miro for years. I used it as a single person or as a single user.
What do I think about the stability of the solution?
In terms of stability, I have never seen the product fail. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The tool's scalability feature does not need to be used since I only use it.
How are customer service and support?
The tool is very user-friendly, so there is no need for any customer support. To describe Miro's user-friendly nature, I would say that when you buy a mobile phone and want to install an app, you never go to customer service for help. You can go to the App Store and get the job done.
How was the initial setup?
The product's initial setup phase is simple and straightforward.
For the product's installation phase, all you have to do is that you need to sign-in to use the tool. You just sign in, and then you can see the templates. You choose the templates as per what you want and start using them.
What's my experience with pricing, setup cost, and licensing?
Though there is a need to make payments towards the license in charges associated with the product, for my use case, I got the tool for free. The product's price is low. Monthly and yearly subscriptions are available when it comes to the licensing part of the product. I know that the product will be available at a discounted rate if you buy the annual subscription package from Miro.
What other advice do I have?
There was no need for me to use the tool's integration capabilities. From a ground level, I use the tool to prepare a mind map based on my own thoughts, so I don't see any value in the product.
The tangible benefits I have experienced from the implementation of the product stem from the fact that a lot of thought processes are involved, and it also streamlines thought processes. The template helped me to define a lot of functionalities, and understand the functionalities of each vertical.
Everything is easy in the product. I have experience with the free version of the solution, so I am not sure about the pricing. Even if the pricing part is considered for the solution, I feel it is really cheap and affordable.
When I used to use the product in the past, GenAI was not a part of the tool. AI is not required everywhere. Just because AI is available, it doesn't mean that it has to be everywhere and it is not the right approach. AI probably provides some suggestions to help users.
The mobile version looks easier for me. The product offers desktop and mobile versions.
The value derived from the use of the product around the fact that the thought process gets streamlined, and you will feel well-organized using the product.
I rate the solution a ten out of ten.
It is very intuitive and is really helping me to boost my workflow
Very good solution for teamwork
Easy to use, very helpful in meetings for a visual person
User-friendly with lots of ready templates
Integrations with other apps