Miro
MiroReviews from AWS customer
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Great all-around tool for visual collaboration and client work
What do you like best about the product?
I love how intuitive and easy to use Miro is. It makes collaboration feel seamless, whether it’s brainstorming, building workflows, or mapping out complex processes. The customization options are great, allowing you to create and adapt boards for a wide range of purposes, from quick mind maps to detailed process documentation. It’s one of those tools that makes teamwork genuinely more productive and enjoyable. Miro helps me bring structure and clarity to complex projects, both internally and with clients. I use it to build mindmaps, workflows, and process maps that make it easy for teams to visualize how everything connects. Because a big part of my work involves presenting solutions and walking customers through proposed designs, Miro makes that process pretty easy. I can quickly turn ideas into something visual and collaborative. It’s especially useful for planning across departments or client accounts, where I can share boards, gather feedback in real time, and refine solutions on the spot.
What do you dislike about the product?
I wish the import options were more flexible. It’d be great to bring in external data, like CSVs or spreadsheets, in order to automatically build mindmaps or process maps instead of having to recreate everything manually. I’ve also noticed that once boards get large or have a lot of collaborators, performance can slow down a bit. It’s not a dealbreaker, but it does make working on complex project boards more of a handoff rather than a real-time collab. Overall, these aren’t huge issues, but they’d make an already great tool even more powerful and efficient to use day to day.
What problems is the product solving and how is that benefiting you?
I use Miro to define and improve client processes, and it’s become one of my go to tools for visual collaboration. A lot of my work involves mapping out CRM designs, building customer journey flows, and creating or refining data models. Before Miro, keeping everything aligned across different teams and clients was a task of its own. Diagrams and brain dumps would live in separate files/drives, and feedback loops dragged on forever. With this tool, I can pull everything into a single board, walk clients through proposed solutions in real time, and make changes on the spot. It’s so much easier for everyone.
Great for Collaboration, But AI Features Need Improvement.
What do you like best about the product?
Visualizing my thoughts to share with colleagues and to collaborate both live and async. Its multi-purpose usage makes it easy for me consolidate my work on different but related tasks.
What do you dislike about the product?
AI functionalities are limited to generating textual content.
What problems is the product solving and how is that benefiting you?
Collaboration with a large group where other tools fall short.
Effortless User Flow Creation, But Lacks Figma Compatibility
What do you like best about the product?
Easy to make user flow & brain storming with my laptop and touchpad.
What do you dislike about the product?
not compatible with Figma or HTML elements.
What problems is the product solving and how is that benefiting you?
For our MVP and imporving our service.
Effortless Collaboration and Instant Mark-Ups for Architects
What do you like best about the product?
As architects, our work relies on a lot of graphics and visual imagery. I like being able to collaborate with team members without searching through folders for the right image or file, and being able to share mark-ups right away.
What do you dislike about the product?
It would be easier if annotation tools were more like other software in our workflow (i.e., Bluebeam Revu or Adobe) so that it'd be less confusing switching back and forth between programs.
What problems is the product solving and how is that benefiting you?
Miro is proving helpful for internal team meetings during programming and early design stages.
Ease and Visualization: Miro Transforms Ideas into Flowcharts with Ease
What do you like best about the product?
Miro is a great tool for visualization and construction. Because with it, it's possible to work on flowcharts, backlog ideas, next steps, all in a calm and very user-friendly way. What I like the most is the ease of building any need I have.
What do you dislike about the product?
So far, I haven't found any reason not to like Miro. The tool is able to meet all the needs related to flowcharts, architecture, visualization....
What problems is the product solving and how is that benefiting you?
Development of new features, whether in the ideation of how all the functionalities of the new feature would be connected and how they work.
Interactive and User-Friendly, But Needs Better Organization and Text Styling
What do you like best about the product?
It's interactive, easy to use, and I LOVE the bank of templates.
What do you dislike about the product?
Instead of Spaces, I'd prefer a class folder tree structure. I also think we can use some more styling options for text (i.e no option for bullets) We've had some issues with the billing and license seats. Some users were getting access the account even though I did not approve a seat for them. We had to contact customer service multiple times on this. It seems to be ok now but was frustrating. I'll also add my #1 gripe is every time I need to contact support, I need to hunt down how to contact you. Just put a clear button for enterprise customers please!
What problems is the product solving and how is that benefiting you?
A bunch of things! I think it's the best place to great a diagram or graphic. We also use it for workshops and virtual team collaboration. I love the feature to vote - it helps tremendously with our retros!
CEO + Founder at Nudena
What do you like best about the product?
I love how collaborative Miro is. I'm able to organize deep analysis and research, and even build our own kanban charts within.
What do you dislike about the product?
I want more options with how I can label and organize information.
What problems is the product solving and how is that benefiting you?
Helping me and my team dive deeper into our business model and product solutions.
Easy and useful visualizations, but the zoom can be confusing
What do you like best about the product?
I find it very easy to create different visualizations. It is possible to add slides, figures, or even post-its, which makes it especially useful for brainstorming sessions.
What do you dislike about the product?
I'm not convinced by the zoom in and zoom out function, as being practically unlimited, I find it difficult to determine the size I want. Additionally, it's very easy to lose sight of important elements.
What problems is the product solving and how is that benefiting you?
It is considerably easier and more intuitive to use than PowerPoint and other tools for creating visualizations.
Effortless Collaboration and Unmatched Usability
What do you like best about the product?
I find Miro incredibly user-friendly and agile, making it an indispensable part of our workflow. The platform shines in its ability to enhance collaboration among designers and team members, with features such as real-time updates, comments, and chat capabilities within the platform itself. This functionality makes it easier than using any other platform for collaborative work. I adore the interactive ready-to-use templates that simplify our processes and are extremely user-friendly. Miro's design is intuitive, which made setting it up a breeze for me. The platform significantly benefits us by improving our project management efficiency—it keeps our projects organized and our workflow seamless by ensuring all information is accessible in one place. I particularly value the ability to create specific boards for budgeting, goal-setting, timelines, and brainstorming, along with features like diagrams, timelines, comments, mind maps, freehand drawing, and the easy export of content as images or PDFs. Its capabilities for sketching and drawing are pivotal when working on architectural designs, enabling everyone to contribute creatively and provide actionable feedback. I am so satisfied with Miro's features and capabilities that I rate it a whopping 100 out of 10 in terms of recommending it to others.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use the product for efficient design collaboration, real-time updates, and project management, with easy access to organized information and the ability to sketch and export designs.
Visual Process Creation Makes Complex Ideas Simple
What do you like best about the product?
the ability to create processes and explain things in a visual way
What do you dislike about the product?
that there´s no much functionalities when not subscribed to the best plan
What problems is the product solving and how is that benefiting you?
explaining difficult process in a visual way and working as source of thruth
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