Miro
MiroExternal reviews
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Miro is one of the most intuitive and creative apps I've ever used.
What do you like best about the product?
It's so easy to use, I started using Miro a few months ago and because it's so intuitive I already feel like a pro. I have encouraged a few of my colleagues to move on from pencil and paper to using Miro too.
What do you dislike about the product?
The paid account system is slightly complicated. We need some people in the organization to have full editing access and some people to be able to view the boards for presentation/review purposes but it's not clear how this is possible.
What problems is the product solving and how is that benefiting you?
We use Miro for creating flow diagrams and user journeys and it's amazing for this. We have multiple users collaborating on these processes and it makes life so much easier
Recommendations to others considering the product:
you can use Miro for free to start with. I'm sure you'll be hooked and the paid features make it so much more effective. Definitely worth trying it out
The interface is great to have everything in one place and run sessions that can show journey.
What do you like best about the product?
The open interface where we can create our own flow and that guests have limited access, if I want. I can control the interaction completely.
What do you dislike about the product?
Not too many templates yet to select from. The ones available are too structured. Would love to see some more "Play" or "Fun" features that we can integrate into the platform (maze, puzzle etc)
What problems is the product solving and how is that benefiting you?
We got a team of 100 people to share their thoughts in the same place. It was a great way for them to own their work and collaborate with each other in real time.
Recommendations to others considering the product:
It is not connected to Teams, that makes it even more integrated.
Miro allows for easy collaboration in a virtual work world.
What do you like best about the product?
I love the number of tools available to show what you are envisioning visually and being able to communicate this with team members.
What do you dislike about the product?
There really are no cons for me when using Miro. The only negative is that my co-workers don't completely understand how it functions.
What problems is the product solving and how is that benefiting you?
Collaboration and visually drawing marketing activities are a lot easier virtually. This would be even a tool I would use back in the office to plan for campaigns and customer journeys more effectively.
Recommendations to others considering the product:
Consider the gap that you have in your workplace. Do you want to explain a concept without a whiteboard better? Are you in a virtual setting? Even if you are not a creative/executor, how do you communicate better with your team?
Miro - An environment where ideas can be expressed creatively, shared easily and improved constantly
What do you like best about the product?
Visual - Miro encourages you to express ideas using visual elements. By default, we communicate ideas using words (written and verbal). Words are helpful when trying to remove ambiguity around a reasonably well-understood subject. However, in the early stages of an idea (e.g., brainstorming), an image/visual representation may be more effective. It communicates the essentials of an idea very quickly. It prompts the viewer to understand the concept in their own words. It does not overwhelm the viewer with peripheral information. Miro allows you to use words but provides the most value when you restrict them. It's not a giant word processing document. It's more like a vast canvas. Miro provides plenty of space so your idea isn't limited to what can fit on a single slide or page. Miro makes getting started with an idea, project, or proposal much less painful.
What do you dislike about the product?
Movement Tracker - When you're on a Miro board, an item hovers over the board to let other people know exactly where you are. During a meeting this feature is brilliant. It enables participants to know they're looking at the same thing. When creating a diagram this is less helpful. As a general rule, it's nice to work in silence until your idea is ready to be revealed. The "movement-tracker" can attract unecessary attention. Comments/feedback while you're in the process of creating aren't always helpful. They may stall the creative process and turn it into a bug-fixing exercise. There may be a feature that allows you to disable this "movement-tracker". I'll explore further.
What problems is the product solving and how is that benefiting you?
We're building an application that allows mentors to share knowledge, skills, and experience with mentees. What are the essential things a mentee or mentor would like to do? If someone joins as a mentee and decides they'd like to be a mentor, what process will they go through? Which similar applications currently exist? These are some of the questions we're discussing. Miro allows us to present many ideas on one board. The images don't have to be closely linked or set out in a particular way. All diagrams can be freely reviewed, discussed, re-reviewed, and expanded. Miro makes all of this very easy. It's much more straightforward to track developments on one board than it would be to follow updates made to multiple documents.
Recommendations to others considering the product:
Dive in. You won't regret it. It isn't a replacement for other tools you may currently use, e.g., word processors, spreadsheets, and presentations. It's a highly effective way to summarise concepts that may be spread across various documents and bring them together in one place.
Miro is not just fantastic; it's moreover funtastic
What do you like best about the product?
I appreciate how quickly and easily I can draw and plot the entire thought process that I have in mind to have a clear vision and insights into what I brainstorm. Furthermore, it has built-in team collaboration and productivity features that let our entire team work together on various strategic and planning-related tasks.
What do you dislike about the product?
This tool is helpful for creative diagramming and strategic planning on a specific topic. Still, it is not suitable for routine content creation or task management in the manner of Asana, Todoist, and other similar tools.
What problems is the product solving and how is that benefiting you?
A digital whiteboard with no limits, Miro allows me to draw and map whatever I think of on one side while simultaneously recording it on the other. However, I collaborate closely with colleagues in important project planning and strategy situations as if we were both sitting at the same desk.
Recommendations to others considering the product:
An individual or a team who only thinks within their head but struggles to visualize them into reality should try the Miro visual collaboration tool.
Almost Perfect
What do you like best about the product?
Miro is a fantastic collaboration tool. I use this regularly to conduct collaboration sessions within my team, to generate ideas (alone), and to orchestrate tightly-knit, high-profile workshops and work sessions with departments and executives within my organization. The tools are easy to use, there is a relatively low learning curve for new users (the basics can be learned in minutes), and powerful features like voting, timers, music and the ability to hide and show canvases are a true win. In a world where remote work is more commonplace, it is hard to imagine getting certain work done as efficiently without Miro. I'm a fan.
What do you dislike about the product?
There are some elements of Miro that limit is function. One is the inability to assign "roles" to boards based on user type. For example, as a board owner, I can hide/show frames... but a co-facilitator cannot. So, if I'm sick or cannot make a meeting and boards are hidden, I'm out of luck unless I can transfer ownership to someone else. It would be nice to be able to assign more than own "owner" to a board so those controls can be shared. Licensing is challenging too. I know some competing products allow "free" use of the tool when invited to work in a board, but for a limited time. In our situation any user that needs to be able to "edit" a board must be a licensed user... and that process causes friction and ill-will before people have even used the tool. If working with external clients, the need for privacy is important too, so the ability to set up boards as private, restricting the type of content that is accessible externally, is important.
What problems is the product solving and how is that benefiting you?
We use Miro's built-in templates and create our own. We've submitted templates to the Miroverse and have designed boards that have become a standard within (and beyond) our organizations. Many of us that lead workshops are professional designers and have been leading in-person workshops for years. It's all about creating the ideal end-user experience for participants. Working in a virtual environment has resulted in new challenges (Zoom fatigue, etc) so we've had to invent new ways of creating engaging experiences and this tool helps us do some of that. We've used Miro to create broad (and specific) ideas, orchestrate stand-ups and sprint retrospectives, plan long-term events and educational plans, document discussion, prioritize initiatives, vote on ideas, and many, many more. My team uses this took more than any other software product, especially in a remote-work environment. Even if we were doing things in-person, Miro lets us capture (and retain) our work... unlike a traditional wall or whiteboard.
Love Miro - probably my favorite software!
What do you like best about the product?
Easy to use, easy to share and very collaborative
What do you dislike about the product?
Some of the controls are a bit wonky until you get the hang of them (selecting items, scrolling on the screen, etc...)
What problems is the product solving and how is that benefiting you?
My workflows and requirements are much more visual, organized and easy to create. Turned static content docs of requirements into living and breathing visual workflows and my team is hooked! Cuts time to create business and functional requirements from hours or even days to sometimes only minutes!
Recommendations to others considering the product:
Take some time to get to learn in and find out how it works best for you. It can do many things, but that does not mean it has to do everything!
Fantastic online tool for real-time collaboration
What do you like best about the product?
So much. Real-time visibility to what everyone else is doing online. The ability to use or create templates that can re-create in-person experiences for familiarity or take advantage of online templates to remove the barriers that physical space would make. I also like that you can anonymize participants to enter information without knowing who wrote what - very useful for honest comments.
What do you dislike about the product?
There is a bit of a navigation learning curve which is expected with any technology tool. The learning curve is short but steep. Once you get participants over that initial hurdle, they are fine. Low-tech users sometimes struggle, but a little patience and good planning go a long way in helping them get familiar with working in the MIRO space.
What problems is the product solving and how is that benefiting you?
So many things. Focus group feedback, customer and employee engagement, process improvements. The main benefit, the way we are using MIRO, is that we get great information and contributions because we set it so that people can join anonymously. Participants can write their truth without fear of repercussions. People who don't usually speak up or speak truth to power love using MIRO the way we set it up. We also find that introverts love using MIRO as there is a way for their voice to be heard without being drowned out by the talkers if we were in person.
An indispensable collaboration tool for our regtech startup
What do you like best about the product?
We're a fully remote company, so this is the whiteboard we don't have. We use it for planning releases, for doing business analysis, and UX design. The best thing is the ability to see what other people are looking at, e.g. by following their mouse pointer. Then there's the infinite whiteboard space, easy replication of diagrams and long term storage. Miro is actually better than a real whiteboard!
What do you dislike about the product?
There's very little to dislike. Out of all the SaaS subscriptions we have, this is the most valuable tool we have as a team.
What problems is the product solving and how is that benefiting you?
Previously, we had trouble communicating visualising online. Now, we are able to workshop online effectively, saving us time and money that it would cost to travel to the same place and hire a venue.
Recommendations to others considering the product:
Try it for a while and see how many uses you have for it. We've been seriously impressed by the templates, responsiveness and easy exports.
Not just a collaboration its a visual collaboration
What do you like best about the product?
The breadth of functionalities that Miro has is the most prominent thing about it. We greatly enjoy its inbuilt chatting, video calling, and real-time visual collaboration features that aids to the overall productivity of each of our team members.
What do you dislike about the product?
As Miro consists of many features and functionalities, getting started can be cumbersome for first-time users with little or zero knowledge about how this tool works.
What problems is the product solving and how is that benefiting you?
The whole experience with Miro has been outstanding. We mainly started using it during the pandemic for better productivity even while working online, and it is undoubtedly a tremendous visual collaboration tool. We certainly feel that Miro is the most effective tool for visual creativity, project planning, and strategic vision.
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