Miro
MiroExternal reviews
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I live and work in miro
What do you like best about the product?
I like the infinite flexibility to make big messes, distill ideas down to presentable frames and have a record of everything in between.
What do you dislike about the product?
I am fortunate to have a trackpad that makes navigating and zooming within the workspace a breeze, but users who don't have this hardware have a more difficult time moving around.
What problems is the product solving and how is that benefiting you?
I have been able to take all of my physical/analog work online, do the same work but faster and with collaborators around the world. I am using it to take notes, build affinities from stakeholder and contextual inquiries, brainstorm personas & journey maps, create storyboards, and even keep track of project schedules in miro. I even use it for hobbies, primarily as a visual method to tracking musical ideas, arrangements, lyrics, instrumentation.
Recommendations to others considering the product:
The Miro team is constantly improving and upgrading the service and always has solutions ready, even for edge cases most people wouldn't need. The software has evolved very elegantly, such that a new user can quickly jump in and start creating, while die-hard users are able to expedite their work using the tool more efficiently every day.
Executive user review
What do you like best about the product?
As a marketer continually looking for great user experience i find Miro easy and efficient to use. I am able to interact with teams to view projects and make comments, move objects and easily see highlighted changes from prior visits.
What do you dislike about the product?
Some of the shortcut keys are not the standard functionality or obvious but i do like the prompts to help recall them. Sometimes i feel the screens are too sensitive to the zoom as well. It would also be nice if pages with edits would automatically be zoomed into when i return to the program.
What problems is the product solving and how is that benefiting you?
while working from home we needed a solution to collaborate similar to our walls or whiteboards at the office. This allows us to all be in the tool at once and discuss, make changes or comments. It is also a great way to capture feedback from various users or project managers.
Great Collaboration Tool
What do you like best about the product?
Miro makes remote collaboration easy. It allows for both structure and flexibility to promote creativity. We use to bring teams together for structured problem solving. It saves us time, creates space for multiple voices, and keeps us on track to our goals by working in a visual area. As a facilitator, being able to create custom templates and save them saves me a considerable amount of time.
What do you dislike about the product?
Integration with Microsoft products, specifically teams. This would enable us to have a one stop shop for remote collaboration. Sharing via email is ok, but I'd love to save time by integrating with MS teams and sharing to teams and channels.
What problems is the product solving and how is that benefiting you?
We have used Miro to address sales, marketing, operations, and organizational effectiveness problems resulting in revenue gains, standardization of processes, and more effective people-oriented programs.
Miro has come at the right place at the right time for helping our remote teams develop effectively
What do you like best about the product?
We like how it updates love on the board as users edit and create designs. I love how easy it is to use. It works exactly like how you expect it to work. I like its click and drag feature functionality. The snapping mechanism also works wonders and works better than any other tool I have used!
What do you dislike about the product?
I want to alt-tab to other boards easier. Short cuts, please! I think there are many ways to mature this platform, like zoning areas, so that when you drop a ticket in a location, automated actions activate on it.
What problems is the product solving and how is that benefiting you?
We can create workflows and wireframes of complex applications live and together in 5 separate rooms. Miro is extremely valuable for a remote workforce and can cut "design doc" sprawl down since you can keep everything in one place.
Miro has also helped us create a complex workflow for automating federal infrastructure and reduce a manual process into a button press solution.
Miro has helped with road mapping Program Increments for Software Development and tracks feedback and ownership.
Miro has also helped us create a complex workflow for automating federal infrastructure and reduce a manual process into a button press solution.
Miro has helped with road mapping Program Increments for Software Development and tracks feedback and ownership.
Recommendations to others considering the product:
Miro is much better than Mural. Mural is clunky, slow, and non-intuitive. Miro blows it out of the water by empowering users with precise controls and better UI. If you have remote engineers, this is a must-have for collaborative working.
Multi-purpose platform that keeps getting better
What do you like best about the product?
I like how versatile it is, how easy it is to use for Retrospective with one team, User Journey map with another team, and just any kind of logic mind maps that one might need when visualizing. In the current times of working from home this is invaluable. Plus I love that platform just keeps getting better, providing integrations with other services to create eco system.
What do you dislike about the product?
I dislike 2 things:
1. Paid plans. I don't mind paying, but in my specific case (am a Scrum Master in an IT company, working with roughly 25 people) 90% of my colleagues use Miro only twice a month - when we have Retro. It makes no sense for me to pay for that many people on a subscription basis if they just use it twice a month. I would love a plan where I can pay to have more boards, but will not have to pay for every single team member. Maybe a fixed amount to add more boards? e.g. $25 to add another board or something. For now I just stick to my free plan because it has unlimited users. Doesn't make much sense that once I start paying users become limited. Again - not against paying at all, just need a more flexible model
2. Not my complaint but a lot of my team members are unhappy that every time they go to Miro (once in 2 weeks) they have to sign in again AND they are showered with an update popup. Maybe give an option to not see those notifications as popups and just have them on the background.
1. Paid plans. I don't mind paying, but in my specific case (am a Scrum Master in an IT company, working with roughly 25 people) 90% of my colleagues use Miro only twice a month - when we have Retro. It makes no sense for me to pay for that many people on a subscription basis if they just use it twice a month. I would love a plan where I can pay to have more boards, but will not have to pay for every single team member. Maybe a fixed amount to add more boards? e.g. $25 to add another board or something. For now I just stick to my free plan because it has unlimited users. Doesn't make much sense that once I start paying users become limited. Again - not against paying at all, just need a more flexible model
2. Not my complaint but a lot of my team members are unhappy that every time they go to Miro (once in 2 weeks) they have to sign in again AND they are showered with an update popup. Maybe give an option to not see those notifications as popups and just have them on the background.
What problems is the product solving and how is that benefiting you?
I am using Miro as a convenient cloud solution for Retrospectives with my IT teams, and recently for user journey maps and even some design mockups when we're discussing designs on the call. It helps that the board is unlimited, so I keep all retros in one place and can very fast see what we wrote in previous ones without switching documents, etc. It also allows for some creativity as you can easily post gifs, pics and emojis which helps lighten the mood.
Miro is more than a whiteboarding platform - it's evolved the way we work
What do you like best about the product?
Miro's versatility is in a league of its own but seamlessly meets users where they're at - whether a seasoned virtual collaborator or newer to the concept. This aspect has been critical for adoption at H&R Block - while an infinite whiteboard, the platform makes it easy to jump right in and get started from scratch or through a template.
What do you dislike about the product?
There is not much to dislike, but a couple things top of mind that would be great to be able to do in Miro is: 1) Hiding all overlay menus to reduce screen clutter when workshopping. 2) Lots more sticky note colors!
What problems is the product solving and how is that benefiting you?
While COVID forced our teams physically apart, Miro brought us closer together and evolved how we work cross-functionally. From IT and Operations to Product, Strategy, and Design, our growing user base leverages Miro for more than workshops and product strategy - it's become a powerful communication tool for open knowledge sharing. We've seen significant efficiency gains through better collaboration and stronger alignment that have resulted in a better, more inclusive way to work.
Recommendations to others considering the product:
Miro is genuinely more than just a fantastic online collaborative design tool; it will evolve how your teams work together, and you'll wonder why you didn't try it sooner. As you consider if Miro is suitable for you, don't just consider features; consider all the possibilities in how it could accelerate innovation, foster better collaboration, and drive more substantial alignment.
The digital whiteboard for everything
What do you like best about the product?
Miro provides in the digital world what a large wall in a physical workshop room used to do: it's the space for everyone to collaborate, create, organize, structure, visualize. I even use it for my brainstorming and organization, which came to me as a surprise. And even better than a natural wall, it is infinite and provides numerous ways to add elements. Plus, there are some useful features like a timer and voting capabilities built-in.
What do you dislike about the product?
Depending on your use case, it's not cheap. And some companies are not willing to use it due to GDPR and data security concerns - I'm not sure how much this is an issue with Miro, but it can make working with Miro in a client's company impossible.
What problems is the product solving and how is that benefiting you?
* enabling teams to collaborate visually in a remote setting
* as a training tool
* as a home base for events like conferences or meetups, providing all information, links, documentation, and feedback
* personal brainstorming
* preparation of workshops, trainings, offerings and events with a few people
* as a training tool
* as a home base for events like conferences or meetups, providing all information, links, documentation, and feedback
* personal brainstorming
* preparation of workshops, trainings, offerings and events with a few people
A great tool for collaborative development
What do you like best about the product?
Miro makes it easy for a team to solve problems together. Everyone can draw or type at the same time. It's straightforward to get a lot of input quickly. Miro integrates well with Jira and other tools we use. Miro has lots of good templates for a wide range of development realted activities.
What do you dislike about the product?
The video calling is adequate but not great. Miro can cope with huge documents but they can be tricky to navigate if you don't use sensible naming conventions.
What problems is the product solving and how is that benefiting you?
We are creating software and used to rely on physical whiteboards. Miro is much better than using a whiteboard because the result is clearer, and it works great with remote participants.
Great tool for collaboration across multiple teams
What do you like best about the product?
Flexibility. This tool is AMAZING to work async with other teams and enhance collaboration to a level I have not yet experienced before. As a PM, it has lots and lots of use cases and is used during all product lifecycle stages. It supports better communication and alignment. And since it covers my needs well, I tend to keep all my work on it, which facilitates my organization.
What do you dislike about the product?
Sometimes I find it hard to find a given function the feature has - the UI is clean and it's just a matter of spending some time trying to find out what you need.
What problems is the product solving and how is that benefiting you?
- Cross-team collaboration
- Organisation
- Knowledge repository
- Async collaboration
- Organisation
- Knowledge repository
- Async collaboration
Recommendations to others considering the product:
Need to work async? Need to enhance collaboration? Need to work async? Need to have flexibility? Tired of sharing Gdocs Gslides etc? Then Miro for sure can help you/
Making collaboration and workshop facilitation fun and easy
What do you like best about the product?
Best part of using Miro is it's ease of use. Creating post its to jot down thoughts is quickly done, and it's a small learning curve for new collaborators in my team who have never used such a tool before. The pre-made templates are also a great start when constructing the type of workshop I want to facilitate, and the possibilities really seem endless. It's cool that Miro has also implemented some tools that help gather people together when the canvas is so big and vast that people get lost, i.e. Dictating the First View when people land on the board for the first time, or even being able to bring everyone to one person in the board. I also like the react features that bring a bit more of delight in the experience of collaborating together. The Share feature also is really flexible with options.
What do you dislike about the product?
Elements move unexpectedly, because users don't know if they're dragging an object, or dragging the canvas to shift their view from another part of the canvas page. Seems like the cursor icon needs to be selected first in order to actually move things, but it's not very clear. Could a default "hand" cursor help with this to differentiate these actions? Font choices could be better, because most of them are just display fonts that can't be used for long texts because they're unreadable. The "Only I Can Unlock" elements feature is actually really cool but during a workshop some people were able to move them anyway, so unclear to me how this works.
What problems is the product solving and how is that benefiting you?
Facilitation and ideation sessions that I normally have in-person are seamlessly carried through with Miro now that we are working remotely! Having a visual platform really helps with bringing people together in the same page, literally.
Recommendations to others considering the product:
Let people move things around for fun, create post-its, just to get a hang of the physicality of the tool before starting your workshop.
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