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Miro

Miro

Reviews from AWS customer

3 AWS reviews

External reviews

10,008 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Great tool for teams, consultants & enterprises

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
I've been using MIro for almost 4 years, first with a consultant profile. I was impressed by the ease of access for the external collaborators I invited to use Miro and the close to the non-existing on-boarding time needed.

The tool is equally suitable for wireframing, diagramming, brainstorming, and product discovery. My customers loved it.

2 years ago, the company I work for purchased Enterprise licenses after a comparison with Mural, LucidSpark and FigJam. The flexible licensing model of Miro is really good, and allows us to grow the usage on a pace that fits our budget and needs. After 2 years of usage, we are still happy about this product and especially happy about the constant user-centric development that always keeps the product fit for our needs.
What do you dislike about the product?
Miro offers everything that could be considered a must for virtual collaboration. Nevertheless, there are several areas of improvement that Miro team could work on to make their product even greater:

1. Jira Cards integration is done on a team level, not on Enterprise subscription level. We have 15+ teams in our enterprise subscription, meaning we need to do the integration 15 times.
2. Some competitors are more focused on Agile flow support & Jira integrations and offer Dynamic backlog management tools (LucidSpark and Stormboard), so it will be great if Miro focuses on this in the near future.
What problems is the product solving and how is that benefiting you?
We use Miro in several directions:

1. Goal Setting (Objectives and Key Results), their set-up and tracking in a collaborative model;
2. Quarterly planning events and workshops;
3. Product discovery sessions.
4. Roadmap planning & Roadmap updates.

The main benefits we get from Miro are ease of communication, visualization of progress, transparency, and enhanced collaboration between teams.

The integration with Jira helps us automate part of the flow of planning, removing the need to transfer information from a whiteboard to the planning tool!


    Verified User in Human Resources

White boarding tool that you can access from anywhere

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
The significant upside of Miro is the ability to quickly onboard multiple team members and collaborate into its carefully designed digital whiteboard either from scratch or by simply selecting from hundreds of pre-built templates. Another benefit is that it has an inbuilt real-time video communication feature that aids in better team productivity. Additionally, it supports cross-platform, which means it is accessible from almost all internet devices and operating systems.
What do you dislike about the product?
The primary issue that I faced while using Miro is that I cannot seamlessly download the designs, diagrams, and visuals into printable pdf format; instead, I need to capture a frame and partially download it all the time.
What problems is the product solving and how is that benefiting you?
While working from home, Miro has found to be an excellent visual-based team collaboration tool that keeps everyone on the same page, increases team efficiency, and produces better work outputs. This tool has been a fantastic way to create a proof of concept of any ideas or solutions.


    Rukmani D.

We feel like we are working in person

  • August 12, 2021
  • Review provided by G2

What do you like best about the product?
We are using Miro throughout our company, from brainstorming to project planning. It serves as a repository for all of our ideals, studies, and insights. The most significant upside is that it allows us to collaborate more creatively within a team and also enables us more easily access the work of proximity teams.
What do you dislike about the product?
Some of the downsides of Miro include its navigation part, which is not relatively straightforward and can be much more confusing for the new users; also, the screen needs to be zoomed in frequently to read specific texts and diagrams. Furthermore, it is pretty challenging to keep track of all the different boards we have.
What problems is the product solving and how is that benefiting you?
All in all, Miro has become a virtual whiteboard that lets our entire team jump into and collaborate, brainstorm, and work on ideas, concepts, and plans. We feel like we are working physically in person due to its remarkable real-time collaboration and communication facility.


    Radhika K.

Collaborate seamlessly even during the pandemic

  • August 12, 2021
  • Review provided by G2

What do you like best about the product?
The most delicate thing about Miro is that it allows your entire team members to collaborate effectively from anywhere. Furthermore, I enjoy the freedom and real-time user experience it provides, making it feel like we were doing this on a round table. It also ensures that the accomplishment is visible continuously and available to all the collaborators, regardless of location.
What do you dislike about the product?
Miro primarily focuses on better collaboration among the virtual team, so it has an inbuilt video chatting feature. However, it is quite limited in terms of the breadth of functionalities it provides, such as it does not have any option to record the session for later as a reference.
What problems is the product solving and how is that benefiting you?
Miro enables us to schedule, coordinate, decide things, share ideas, strategize, and do a lot more with ease. We finally have a planning tool that our entire team can use together while working remotely during the COVID-19 pandemic.


    Pratima G.

A digital whiteboard where your entire team can work together

  • August 12, 2021
  • Review provided by G2

What do you like best about the product?
For me, Miro addresses my needs widely. Being an internet collaboration application, it is helpful for various virtual teamwork such as data analysis, conceptualization, creating customer journeys and user story maps, mind maps, user research, and a variety of other visually understandable projects. Also, it is possible to chat and share comments with collaborators in real-time.
What do you dislike about the product?
Collaborators who have never used Miro before may require some assistance navigating their way around the platform. Because Miro has many features, it does need some learning time to become familiar with them.
What problems is the product solving and how is that benefiting you?
Miro has become an excellent way for me to plan things, share them with team members, refine them and finalize them all online during this ongoing Pandemic situation, which is a huge benefit that I have realized from using it. It has also become an excellent way for me to collaborate with others without meeting in person, which is another huge benefit that I have realized from using Miro.


    Nathan B.

Fantastic tool for sharing design maps/trees with customers and team members

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
The consultant plan is my favorite for working with my enterprise customers, and the number of tools at my fingertips is just right. The tools are not too detailed or robust where they're less efficient and you're spending too much time learning how to use them, but there are enough options to clearly (and decently graphically nice) share product visions/designs/maps/etc. I highly recommend Miro for anyone working in professional services, consulting, or freelance roles with business customers (especially the enterprise segment where everything has to be well-planned).
What do you dislike about the product?
I use mind mapping a lot for chat flow design, and there are times where I would like to add a new node on the same path *between* two existing nodes. This is not currently possible, which means I have to reconstruct a flow to make this happen. Graphically, I would like the option to individually change the colors of nodes within a mindmap.
What problems is the product solving and how is that benefiting you?
I use Miro for quickly and effectively communicating complex chat flows (as an AI Conversation Designer) with enterprise customers. This has significantly reduced friction in the building process (as I was previously relying on spreadsheets or manually mapped slides) and has also lead to a significant reduction in design oversights (i.e. duplicative nodes).


    Rob B.

The go-to collaboration tool for product teams

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
Miro tends to be the perfect meeting place outside of specialized tools. For example, Figma is a design tool that also has some shared/collaborative features, but it doesn't address the broader audience of a team like Miro does. I specifically like pre-built shapes such as sticky-notes for making quick notes in group workshops and the freedom of an infinite canvas to move and organize everything.
What do you dislike about the product?
Although individual notes are often self-contained, when there's a singular block of text such as a research summary, it's not possible to collaboratively type/edit in the same text box at the same time. It's not too bad to take turns contributing to the block of text or create separate ones and combine them later, but I think an ideal tool would have some collaborative editing like a google doc.
What problems is the product solving and how is that benefiting you?
Product development lifecycle stuff:
User research notes, synthesizing information, brainstorms, and workshops to generate ideas from several people, and then converging again to consolidate strong ideas.
Recommendations to others considering the product:
I often recommend that people explore the features such as following another person's view while they're sharing in a meeting (higher resolution than screen share) and also get to know the comments feature and drawing connection lines from object to object. These few things tend to increase what you get out of it.


    Environmental Services

An extremely useful tool. It's made my job easier to deliver interactive training & is user friendly

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
User friendly
Great variety in tools and settings used - similar to Microsoft word where you can change text font size etc, whereas other programs I've used doesn't have as much variety
Easy for teams to work on projects and create mind maps or idea boards.
I use Miro for interactive sessions, which has been my trainees' favourite part of the webinar/session.
What do you dislike about the product?
Participants have to sign up to use the white baord - quite time consuming and would be great if there was a non - user section or element where some tasks could be created without someone having to sign up.
What problems is the product solving and how is that benefiting you?
Interactive workshop group sessions are great
Everyone Ive spoken to loves it
We are solving group mind maps of large projects that have different elements to them.
Miro has been great for project work
Recommendations to others considering the product:
If you are looking at working collaboratively, have interactive webinars or sessions to mind map, Miro is a great tool that works in many different work scenarios.


    Simon C.

Miro aids online workshop facilitation and collaboration

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
During lockdown, the Miro board helps replace the usual workshops with ability to capture input from virtual attendees, ensuring all stakeholder perspectives are captured. Importantly, the ability to print the boards and extract comments as text means there is no transcription of workshop attendee input.
What do you dislike about the product?
Functionality around who can control, move items on a board. Also enhanced features around temporary closure of a board (say with a timer) while workshop participants are presenting. Sometimes attendees are distracted by the board and need to focus on presentations before capturing the next round of thoughts.
What problems is the product solving and how is that benefiting you?
Miro has been great for capturing reviews of project designs, plans, reports in an online workshop setting. Paired with functionality like participant surveys through TEAMS, it is a very powerful collaboraiton tool.


    Ashley C.

Best Brainstorming and Organization Platform Out There

  • August 09, 2021
  • Review provided by G2

What do you like best about the product?
I love the flexibility of the tool. If you need a mind map, you can mind map. If you need to sticky-note brainstorm in bulk digitally, you can do that. If you need to combine both and work with a remote team to get work done, it's indispensable!
What do you dislike about the product?
You can't share a link to a board and have anonymous people collaborate or view it like on Google Docs. I was running a workshop and used it for the first time and didn't realize it required people to sign up in order to contribute. It really slowed down the energy of the workshop.
What problems is the product solving and how is that benefiting you?
Content strategies, organization restructures, content planning, business development. So many things. It's replaced my whiteboard completely, even though I have a physical one. I love that you can have an ongoing board no kids can mess up or colleagues erase so they can use it for their next meeting. It allows ideas to breathe and be refined/built over time.
Recommendations to others considering the product:
Try it out for free to see if your team likes it and will adopt it. You can get a ton of use and if you find you keep running into features you need, it's well worth the price.