Meltwater Suite
MeltwaterReviews from AWS customer
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It's good. There are however some small flaws with it that if fixed, would net this a higher score.
What do you like best about the product?
The ability to schedule, add tags, and have multiple channels on it.
What do you dislike about the product?
The "@" tagging system needs heavy improvement. There would be times where I would have to go back to a post and tag people or companies manually due to Meltwater not being able to find it.
What problems is the product solving and how is that benefiting you?
The ability to solve and schedule out social media post very fast. The simple layout of everything as well which makes it easy to navigate.
Powerful tool for PR, but it wasn't right for my Social Media needs
What do you like best about the product?
I enjoyed the daily emails with a wrap-up of the daily news clippings
What do you dislike about the product?
The social media tools weren't robust enough for my needs
What problems is the product solving and how is that benefiting you?
I often found user generated content about my brand that I wouldn't have otherwise found.
I developed an ambassador program of great capacities and Klear has been vital for its success.
What do you like best about the product?
The in depth insights you can get on people and campaigns.
What do you dislike about the product?
Sometime's it's slow but that's due to how big my campaigns are so I understand.
What problems is the product solving and how is that benefiting you?
Everytime I've had a request it's been met.
This is the media monitoring service you're looking for
What do you like best about the product?
I find the Meltwater site to be very easy to navigate and user-friendly. Their customer service is also excellent. Anytime I've had a question, customer service has been knowledgeable and quick in their response time.
What do you dislike about the product?
I can't say there's anything that I dislike! There are frequent updates and changes to the platform, which means sometimes it's just getting reacclimated with navigating the website, but it's never complicated.
What problems is the product solving and how is that benefiting you?
Meltwater has been the most useful to us when it comes to tracking PR mentions. We easily get to track when and where we appear in the news, and we don't have to spend lots of time digging for this information. It is valuable information that we share with our company and ownership.
great platform
What do you like best about the product?
I love all the stats features and how easy is to find influencers profiles, and be able to check their numbers. The campaign tag is very usefull too for our work
What do you dislike about the product?
Some profiles doesn´t have all the stats, sometimes that can be an issue when we present the profiles for a campaing to our clients. The filters on the search can be better too.
What problems is the product solving and how is that benefiting you?
To be able to see the influencers numbers ando how well they perform in each platform, that information is very valuable for our bussines and for the clients.
Beneficial social media tool
What do you like best about the product?
Discovering new athletes, influencers and personalities through the discovery tool. Find one athlete in a market and it'll show you similar people.
What do you dislike about the product?
Having to put an influencer in a campaign in order to run a report for them.
What problems is the product solving and how is that benefiting you?
Making it easier to see a snapshot of what our partners are doing on behalf of our brand, which cuts down on the time I have to dig for the info.
Really help with my job and so easy to use
What do you like best about the product?
I love how easy the database is to use, provides all the data we need and make ou jobs easier and quicker when researching and reporting on influencer campaigns
What do you dislike about the product?
I sometimes feel like it doesn't show up all the influencers when we do a search and then we miss out on great influencers, i often find their stats can sometimes be wrong as well
What problems is the product solving and how is that benefiting you?
researching influencers in hard location outside the UK, reporting on our campaigns and showing stats to our clients when they are requesting info on specific influencers or celebs
Great Experience With Klear
What do you like best about the product?
Klear was a definite benefit to our business. The platform is easy to use, provides concise information, insights and an all-in-one place to monitor campaigns.
What do you dislike about the product?
It can be a bit pricey, but more reasonable than other platforms that we considered.
What problems is the product solving and how is that benefiting you?
Klear helps us to view our campaign insight all in one place, track sales, view content and measure our success.
good experience using clear to help track our influencer campaigns & coverage
What do you like best about the product?
The campaign section is great as well as the ability to see our influencer coverage and what has the highest engagement. When triling with competitor software we haven't always been able to track IG stories so the auto-calculation feature Klear has is really helpful.
What do you dislike about the product?
I wish IG stories would be tracked automatically without having to have an influencer verify themselves with the platform as we often run a lot of gifted campaigns.
What problems is the product solving and how is that benefiting you?
tracking and reporting on influencers. It also helps us to find new influencers who may or may not be mentioning us that we may want to work with in the future. It is also a useful way to vet influencers before we work with them and check they are brand appropriate.
A powerful tool with lots of support
What do you like best about the product?
I particularly appreciate the amount of support that is available to optimize user experience and accelerate learning how to use the platform.
What do you dislike about the product?
Sometimes the algorithm for reports pulls the most accurate information but not the most useful.
What problems is the product solving and how is that benefiting you?
Meltwater allows us to really analyze our communications efforts and measure their impact and return on investment.
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