Meltwater Suite
MeltwaterReviews from AWS customer
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Great social listening and content management platform
What do you like best about the product?
Meltwater is easy to use, intuitive when creating queries, works with Boolean and other formats for defining your queries, and has a phenomenal support program with their account managers being on call every day and highly responsive. We also love and use their custom audience reports extensively for new biz pitches as well as insight development when working on high level strategies. All and all and phenomenal well rounded tool. Also reaches back way further when combing social data and performance analytics than other tools. The price is also far more accessible than many of their competitors.
What do you dislike about the product?
Honestly there's not much that we dislike. Currently there's some frustrations with measuring Instagram Reel performance on our owned social platform presences but otherwise it's truly a great tool/platform and their customer support is awesome.
What problems is the product solving and how is that benefiting you?
We needed a social listening tool for new business pitches to identify brand and audience insights, as well as social media performance reporting, and audience insight development to guide strategy work.
Scheduling content and measuring performance has never been this fun, intuitive and easy to do.
What do you like best about the product?
The social media management tool that helped me schedule posts, create content, engage with my community and measure performance across all my social media channels
What do you dislike about the product?
The platform works perfectly and seamlessly. The product worked quite brilliant for me and my team. It just has to be much affordable in terms of pricing plans.
What problems is the product solving and how is that benefiting you?
Content scheduling has been a hustle for me and since I started using Meltwater, it has been a walk in the park. I can now do more work with ease and boost performance.
Recommendations to others considering the product:
If you have been looking for a platform that will take the burden off your neck, TRY Meltwater TODAY!
Great tool, very useful for analyzing conversation in digital media and making decisions.
What do you like best about the product?
The conversation listening tool is very useful, although now that we are using the tool to measure influencers, I have also found it very useful.
What do you dislike about the product?
I think it is still very complicated to generate queries and obtain certain information.
What problems is the product solving and how is that benefiting you?
Mainly the positive conversation in digital media about my brand, actions with influencers, social media monitoring
Sophisticated platform that assists in resolving media monitoring needs
What do you like best about the product?
The customizability of the platform to suit various needs
What do you dislike about the product?
It may be complicated and difficult to master, especially for people who are totally new to this.
What problems is the product solving and how is that benefiting you?
Media monitoring
Fast and easy learning
What do you like best about the product?
The easy explanation of the concepts and the videos explaining all the things
What do you dislike about the product?
It's a short course, it would be better if this course was more longer
What problems is the product solving and how is that benefiting you?
Meltwater helps me to improve my knowledge in marketing and influencers marketing
Lots of information to learn about and how to utilize for your business.
What do you like best about the product?
I like Klear the best. The sister brand to Meltwater that helps with influencer marketing. The courses for social and influencer marketing were also great!
What do you dislike about the product?
Im Klear, I don't like that the platform doesnt let you capture EMV for a campaign that isn't running. I would like to have an option to capture EMV for any content about the brand.
What problems is the product solving and how is that benefiting you?
International mentions. Capturing missed content with the weekly/daily reports the Meltwater platforms sends.
Recommendations to others considering the product:
Have a clear understanding of all your social and influencer marketing goals before signing.
Meltwater is very helpful with tracking our company
What do you like best about the product?
I like the newsletters that give me an insight into what we are mentioned in and stories relevant to us.
What do you dislike about the product?
There isn't anything I dislike at this stage.
What problems is the product solving and how is that benefiting you?
We are tracking our exposure in earned media and where things are working on social media. Gives us real-time insights.
Recommendations to others considering the product:
No others
Sometimes amazing
What do you like best about the product?
I like the widgets best because they look flashy in our reports.
What do you dislike about the product?
I dislike the time it takes to load between options and the lack of explanation in the titles. I also dislike the limit on PDFs because I often have stories that achieve more than 100 hits, which means multiple PDFs for one report. That is inconvenient and wasteful. I don't like that you can't add tags to some of the widgets, as a search will not necessarily exclude all clips that are not relevant, but tagging does that. And then it can't be used, for example for social echo.
What problems is the product solving and how is that benefiting you?
I like the analytics, and it's quick once you've established a template. It looks impressive.
Recommendations to others considering the product:
Onboarding can take a while.
Meltwater for Social Review
What do you like best about the product?
Analytics and reporting on social media accounts
What do you dislike about the product?
Doesn't have all my social channels in one place
What problems is the product solving and how is that benefiting you?
I use it for social media reviews and to keep on top of mentions. We also use it to monitor news sites for mentions of our organization.
Recommendations to others considering the product:
Review their offerings and compare it to what you are looking for. It is easy to use.
Easy and Informative
What do you like best about the product?
The site is easy to use and informative!
What do you dislike about the product?
There are a lot of videos- loud in office
What problems is the product solving and how is that benefiting you?
Meltwater is teaching me a lot of foundations specifically with marketing and how to easily access brand influencers that will benefit our needs
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