Meltwater Suite
MeltwaterReviews from AWS customer
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Meltwater Certification Review
What do you like best about the product?
The detail in the explanation process for Influencer relations.
What do you dislike about the product?
None experienced during the certification
What problems is the product solving and how is that benefiting you?
I have been able to use the skills to connect with influencers.
Recommendations to others considering the product:
Pay attention to the fundamentals
Influencer Marketing Industry Specialist Certification
What do you like best about the product?
Meltwater provided clear explanations with examples that made it easy to understand the course. The course was relevant and up to date to what is currently happening in the industry.
What do you dislike about the product?
The course was short and not interactive. I would have liked to work on a project and/or communicate with other students who were also taking the course at the same time.
What problems is the product solving and how is that benefiting you?
Influencer marketing is something not taught in school. This course allowed me to further my education and learn something new that I wouldn't have already had access to.
The basis for all our agency's strategies!
What do you like best about the product?
I like that the design of Meltwater is pretty user-friendly and somewhat intuitive. The data we can pull is extremely useful and I regularly use the tool for developing key insights/learnings that form the foundation of our client strategies.
What do you dislike about the product?
The only downsides I've found have more to do with the platforms where we pull data versus from the tool itself. For example, we leverage data from social platforms primarily and unfortunately many of them have restrictive APIs, meaning our data is primarily Twitter, Reddit etc. This is across the board though, so not an issue with Meltwater!
What problems is the product solving and how is that benefiting you?
Meltwater is giving us real data and insight to back up our recommendations to clients, as well as providing evidenced-based reasoning for pushing back on any sound ideas from their end. It helps us make smarter, more efficient and effective campaigns.
Recommendations to others considering the product:
It's a no-brainer - you need to have a data tool in almost any business and Meltwater is the best I've used.
It is a simple and intuitive tool, with great power in terms of social research.
What do you like best about the product?
Is very intuitive tool,and the research results are awasome.
What do you dislike about the product?
Really i dont have nothing that dont like about Meltwarer.
What problems is the product solving and how is that benefiting you?
It has helped us resolve reputational crises and generate new products.
Everything in one place
What do you like best about the product?
Having everything in one place, reporters, news releases and analytics, also being able to post on social media and having someone review and leave comments for me.
What do you dislike about the product?
The mobile application, it is very hard to use and it rarely works properly which only makes my work harder and consumes time.
What problems is the product solving and how is that benefiting you?
It saves a lot of time, being able to schedule posts and someone else reviews it. Also finding reporters and creating media lists to send out media advisories to a specific group of people.
Recommendations to others considering the product:
It is easy to use and there is always someone willing to help you and answer your questions.
Meltwater is great!
What do you like best about the product?
Aggregation of news and social media outlets into one.
What do you dislike about the product?
Some of the naming purposes are not very user intuitive
What problems is the product solving and how is that benefiting you?
Quick and easy to use media scans and easy to view and analyse data
JRS/USA Review
What do you like best about the product?
Everything is very user-friendly so far!
What do you dislike about the product?
I haven't found anything that I dislike.
What problems is the product solving and how is that benefiting you?
We're able to report our analytics better while also listening to common sentiments about our brand.
Meltwater - Explore - Social Listening
What do you like best about the product?
A powerful search tool that is incredibly useful in market research.
What do you dislike about the product?
It takes awhile to onboard and not all the widgets in the dashboard can be shared with my executive team.
What problems is the product solving and how is that benefiting you?
With social listening, I can see conversations about my brands and our competitors. It gives me insight as to what types of promotions and conversations competitors are currently having so I can make sure we are be aware of the current trends.
Easy onboarding and continuously good support
What do you like best about the product?
We only use Explore for now:
- granular insights
- meltwater help resources are actually helpful
- meltwater courses are fun to complete
- customer/agency support throughout is very good
- granular insights
- meltwater help resources are actually helpful
- meltwater courses are fun to complete
- customer/agency support throughout is very good
What do you dislike about the product?
- its hard to get into it at first when you are not fluent in boolean but the support is always happy to help (and there are courses you can take through Meltwater)
- the UI could be done better
- the UI could be done better
What problems is the product solving and how is that benefiting you?
- it helps me to gain insights into what people talking about / wanting from brands
- helps me inform data-led pitches
- helps me to track sentiment of conversations
- helps me inform data-led pitches
- helps me to track sentiment of conversations
03.11.22 JFraser Review
What do you like best about the product?
The customer service is top-notch and helps better utilize their products. Our account manager, Victoria is really the best and has gone above and beyond to make sure we are getting what we want.
What do you dislike about the product?
The platform is so complex that it's a lot to take in and learn of all that it can do. But this is also a perk, with the trainings, account manager's help, and time I think I'll really get the hang of it and really utilize it.
What problems is the product solving and how is that benefiting you?
The large amounts of data that Meltwater can pull plus the dashboard reports I think will really be helpful for our office. Also, my Comms officer will be able to utilize these reports as well. It will give us a better insight into our media data.
Recommendations to others considering the product:
It takes a minute to get your settings and reports where you want them but I think it's worth the weight and the hassle.
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