Meltwater Suite
MeltwaterReviews from AWS customer
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Communications Manager
What do you like best about the product?
I like the weekly media monitoring reports as well as the media contact database and the ability to create custom lists.
What do you dislike about the product?
I dislike when irrelevant media mentions are included in the weekly monitoring reports. Also, there have been times when it's hard to customize a search query when creating media lists.
What problems is the product solving and how is that benefiting you?
We're staying abreast of when our company and key stakeholders are mentioned in the news. We also now have a resource for maintaining current contact info for reporters/editors, etc.
Meltwater Review
What do you like best about the product?
Easy to Navigate, I can find all the articles and news related to our brand in one place. The graphs are amazing and provide a visual as to how our brand is trending.
What do you dislike about the product?
I really dont have anything to dislike.All of the access Meltwater has to offer is awsome and useful with our brand.
What problems is the product solving and how is that benefiting you?
At the moment we don't have any issues to resolve , The benefits I have noticed have been we are able to see in the charts the best way to reach our audience.
Excellent monitoring Service
What do you like best about the product?
Working in the PR industry, I find Meltwater's monitoring service world class. It's effective, and efficient and the platform is easy to use with some basic training and instruction.
What do you dislike about the product?
It's can take a while for new web sites to be configured for monitoring
What problems is the product solving and how is that benefiting you?
We are able to provide up to date monitoring to our clients, based on keyword searches, be that for online, social media, or broadcast outlets. The journalist database is also a great source of contacts for the industry.
User-friendly and rich data
What do you like best about the product?
How simple and straightforward it is to use
What do you dislike about the product?
I have encountered some bugs occasionally, especially with the Boolean search field
What problems is the product solving and how is that benefiting you?
To track national and international media coverage
Recommendations to others considering the product:
Well worth setting up a run-through with one of the Account Execs to take you through all the different features
Meltwater Provides Big Reach for Small Associations
What do you like best about the product?
Meltwater's media directory is terrific.
What do you dislike about the product?
Meltwater really has nothing to dislike.
What problems is the product solving and how is that benefiting you?
Meltwater gives my small trade association an extended media reach into all national and regional markets. We could not reach as many reporters and editors without Meltwater's services.
Utilize Meltwater on a daily basis to support my client's public relations efforts!
What do you like best about the product?
That is a single platform that provides the ability to:
* Search & find journalists with many filters including specific topics / beats etc.
* Build distribution lists
* Send individual or full distribution & customized e-mails
* And monitoring services for News and Social media mentions for my clients
* Search & find journalists with many filters including specific topics / beats etc.
* Build distribution lists
* Send individual or full distribution & customized e-mails
* And monitoring services for News and Social media mentions for my clients
What do you dislike about the product?
1) Wish you could build Publication lists and not just contact lists.
And then have the ability to generate contact lists from the publication lists along with filters for beat.
2) Wish the social monitoring included LinkedIn
And then have the ability to generate contact lists from the publication lists along with filters for beat.
2) Wish the social monitoring included LinkedIn
What problems is the product solving and how is that benefiting you?
Ability to serve my clients with a single platform that provides the ability to:
* Search & find journalists as needed and by many filters and specific criteria
* Build distribution lists
* Send individual or full distribution & customized e-mails - with full tracking read, unread, bounced, etc.
* Monitoring services for News and Social media mentions for my clients
* Reports for
* Search & find journalists as needed and by many filters and specific criteria
* Build distribution lists
* Send individual or full distribution & customized e-mails - with full tracking read, unread, bounced, etc.
* Monitoring services for News and Social media mentions for my clients
* Reports for
Very happy with usability and support provided with Meltwater subscription
What do you like best about the product?
I've used other media monitoring services in the past and had a bad experience. The platform was difficult to use with many errors and it was difficult to get problems solved. I am very happy we switched to Meltwater because an actual person helps me problem-solve and I get my questions answered quickly, within minutes usually. Also, I find the influencer search very easy and effective to use. And, I think the reporting tools are better than other services.
What do you dislike about the product?
Reporting tools could be improved. Would love to be able to pull TV, print and social clips all in one report with analytics broken out and together. I also still get irrelevant news clips (the majority of my clips) back, so it takes some weeding out. Some influencer content is outdated with bad contact info.
What problems is the product solving and how is that benefiting you?
Analytics. Love being able to show year-over-year media growth and the value of our earned media.
Recommendations to others considering the product:
We looked at several options before switching to Metlwater and feel we made the right choice. It's an essential tool for us in marketing/communications.
Meltwater Media Monitoring and Digital Reporting
What do you like best about the product?
Dashboards, word clouds and graphics for reporting
What do you dislike about the product?
The setup at first can be intimidating and time consuming
What problems is the product solving and how is that benefiting you?
Monitoring and Data recollection in one tool
Meltwater Products
What do you like best about the product?
Meltwater offers a great selection of business analytics and social listening tools and they will easily create a custom menu to meet your needs. One client of mine wanted to get a better understanding of how much value they were receiving from their social and news outlets. Meltwater's AVE (Advertising Value Equivalent) metric allowed them to access the monetary value from their received coverage in a monthly report.
What do you dislike about the product?
I have used the Meltwater product for several years and there is nothing I dislike about the product or service. If you don't stay engaged with the product and don't have constant communication with Meltwater's support and help teams then you won't be getting the most out of the services you're paying for.
What problems is the product solving and how is that benefiting you?
Making sure that the client I am representing is fully engaged with the Meltwater support team and utilizing the Meltwater product at its fullest.
Meltwater has been helpful with regard to knowing the reach
What do you like best about the product?
The final report that we get from meltwater and daily updates
What do you dislike about the product?
need more granularity with regard to filters, how do you filter out the unwanted news of a specific company which might be our competitors but that news is not relevant to our company product.
What problems is the product solving and how is that benefiting you?
media coverage in comparison to our competitors. Easy and infographic rich report.
Recommendations to others considering the product:
if you want to know the reach and comparison with other companies this is a easy tool
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