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Meltwater Suite

Meltwater

Reviews from AWS customer

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External reviews

2,350 reviews
from

External reviews are not included in the AWS star rating for the product.


    Investment Management

Robust tool giving comprehensive listening capabilities

  • June 14, 2018
  • Review provided by G2

What do you like best about the product?
The customizable dashboard that gives you a comprehensive view in a single snapshot of exact what data you need to view on a daily basis to keep you abreast of all important conversations
What do you dislike about the product?
The system should be a bit faster in delivering conversations -
What problems is the product solving and how is that benefiting you?
Being in the finance domain, lot of influencers review or comment on our products, this tool helps me stay informed what sentiments are influencers sharing about our products


    Hospital & Health Care

Not perfect but usable

  • June 14, 2018
  • Review provided by G2

What do you like best about the product?
That you can have different Dashboards so you can specialize your Queries. I mostly use our Social Media Stats Overview for a quick check-up of our Account Performance.
What do you dislike about the product?
We really need to split between post and comments.
What problems is the product solving and how is that benefiting you?
We use it in the first line for social media Monitoring and web Screening. In the part of web Screening is it very useful where and why our Company is mentioned.


    Banking

SME Experet

  • June 14, 2018
  • Review provided by G2

What do you like best about the product?
Complete insight about social media to know more about our customer
What do you dislike about the product?
Not always well working depending on the PC
What problems is the product solving and how is that benefiting you?
Voice of Customer
Recommendations to others considering the product:
N/A


    Financial Services

A handy social listening tool

  • June 14, 2018
  • Review provided by G2

What do you like best about the product?
I can easily grab the comments from all social platforms about our company
What do you dislike about the product?
Overall experience is good. There aren't any particular area I dislike about the product.
What problems is the product solving and how is that benefiting you?
We are trying to gather feedback from users on different social media platforms about our company in order to adjust our marketing campaign.


    Nicolas B.

Great

  • June 14, 2018
  • Review provided by G2

What do you like best about the product?
Benchmark and analysis of our performances
What do you dislike about the product?
Not seeing stories on Instagramand stats on snapchat
What problems is the product solving and how is that benefiting you?
No problem solving, just analyzing


    Higher Education

Not much help

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
Detailed report sent daily of all media mentions
What do you dislike about the product?
Keywords aren't sensitive enough to filter out similar words
What problems is the product solving and how is that benefiting you?
Just noticing our name being used more


    Maxime C.

Security watcher

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
UI is great. I like the influencers options, the NEAR operator is very usefull and overall the results are satisfying.
What do you dislike about the product?
Some filter needs to be added to prevent malicious (sometimes pornographic) posts that have thousands of kewords on purpose.
I also had a problem with very specific fact we can't use "NEAR" operator with "RAW".
What problems is the product solving and how is that benefiting you?
Cybersecurity watch. Radarly is used to detect evry post related to cybersecurity issues that might be related to our company. It allowed us to detect malicious behaviours among internet users.
Recommendations to others considering the product:
Do net hesitate to contact support if needed. Very fast, efficient answers.


    Health, Wellness and Fitness

A powerful and complete solution

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
Radarly is a powerful solution that allows for the detection of a lot of information circulating on the net, which cannot be detected manually. The interface's ergonomics are interactive and allow for many actions to be performed directly from the platform.
What do you dislike about the product?
The automated reporting and web review feature could be improved.
What problems is the product solving and how is that benefiting you?
Thanks to Radarly, we have been able to improve our passive listening on the web and better detect potential difficulties that could affect our industry.


    Accounting

User friendly tool that can give you lots of insight

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
Once you have run a query, the analytics are created for you, of which you can then simply add widgets to create your own custom dashboard.
What do you dislike about the product?
There is room for improvement on the UX. Should look to provide more analytics and redesign so that users can have more options to customise. I also think the help section should be more prominent so that users can easily learn more as they use the tool.
What problems is the product solving and how is that benefiting you?
Being able to measure online activity, especially in social media. Seeing what people are saying and the volume of mentions gives us a good understanding of our brand and topics that matter to us.
Recommendations to others considering the product:
Make sure your query string is well defined as the system will pick up everything that is public, including those mentions that are not relevant to you.


    Marketing and Advertising

great social media listening platform + team

  • June 11, 2018
  • Review provided by G2

What do you like best about the product?
the radarly platform is really a best in class, simple to be used by many members of my team . The back up from linkfluence teams is always very usefull for better using the platform or for specific studies
What do you dislike about the product?
i don't have any dislike, the platform is efficient
What problems is the product solving and how is that benefiting you?
brand strategy / worldwide listening by targets or categiry