Meltwater Suite
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,354 reviews
from
External reviews are not included in the AWS star rating for the product.
Easy to use
What do you like best about the product?
how their dashboards and listening are
What do you dislike about the product?
it does not allow downloading the complete data in an Excel
What problems is the product solving and how is that benefiting you?
to the listening of our brands
Inconsistent
What do you like best about the product?
The chrome extension to grab media impressions.
What do you dislike about the product?
Whenever I create a post, it's extremely slow with tagging accounts and half the time it won't even recognize the usernames to tag.
The natively posted stories are not consistently showing up on the calendar view in order to go back and tag them in order to have accurate analytics.
When I send a post over for approval through MW, sometimes it doesn't ping the person I'm requesting approval from, and then we miss posts.
The natively posted stories are not consistently showing up on the calendar view in order to go back and tag them in order to have accurate analytics.
When I send a post over for approval through MW, sometimes it doesn't ping the person I'm requesting approval from, and then we miss posts.
What problems is the product solving and how is that benefiting you?
It allows for us to schedule posts out ahead of time.
Meltwater the best option for influencing marketing
What do you like best about the product?
*very easy to access information
*easy to recruit influcencers
*good dashboards to analyze campaigns
*easy to recruit influcencers
*good dashboards to analyze campaigns
What do you dislike about the product?
*Meltwater should have an AI tool that helps to draw conclulsions based on the dashboard results
What problems is the product solving and how is that benefiting you?
its easy to find influencers and the information profile offered for each one is very helpful
Help save time.
What do you like best about the product?
It is kind to the user, easy to use. Also, the team is attentive to what we users need. Another thing I like is that every day it offers something new.
What do you dislike about the product?
The AI analyses it offers are somewhat brief.
What problems is the product solving and how is that benefiting you?
I haven't detected any.
It's a good tool to optimize time
What do you like best about the product?
The interfaz it's friendlier than others
What do you dislike about the product?
Maybe improve different sections in the platform
What problems is the product solving and how is that benefiting you?
The problem that the tool resolve it's the data that I can have in a few seconds
Critical tool for PR and Communications consultancy
What do you like best about the product?
Meltwater has been crucial for Alterpraxis, helping us to offer a differentiator in our proposals, strategies and services. Its versatility allows us to offer an important level of detail and analysis that helps clients in their decision making.
What do you dislike about the product?
The platform’s interface is not always intuitive, requiring training to fully understand its capabilities.
What problems is the product solving and how is that benefiting you?
It helps me to identify the critical issues of my clients' business, their industry, competition, as well as the current situation.
It is good software for analyzing and tracking insights.
What do you like best about the product?
It is easy to use, if you need support they attend to you quickly and it has many features to use.
What do you dislike about the product?
I would try to be able to create slightly more complex custom reports.
What problems is the product solving and how is that benefiting you?
When viewing insights or following campaigns to visualize the real impact
Meltwater is a great tracking tool
What do you like best about the product?
The daily reports allow me to share news within our organization leadership team about relevant and significant news coverage. The recaps are also helpful, but I really rely on the daily updates. I recently needed some trend and coverage reports over a longer period, and Meltwater's support team was timely and thorough in their response to my request for generating a report.
What do you dislike about the product?
There are so many more features available today than when I first began using Meltwater. They require training and time to view webinars and videos. As a 1-person shop, it is often difficult to carve out the time needed to avail myself of the training tools.
What problems is the product solving and how is that benefiting you?
As a 1-person MarComm operation, Meltwater saves me time by feeding daily and weekly reports directly to my email - as opposed to forcing me to log into the application to view these reports. Time management is a huge issue for me, and Meltwater is a big time-saver the way I am currently using it.
Great and attentive customer service!
What do you like best about the product?
I greatly enjoy having a whole team from Meltwater to support us, because they each have their specialities. This compares to our previous vendor, who was just one person who might not have answers for us.
What do you dislike about the product?
Engage/publish app is glitchy. Notifications do not work. Did not have this issue with previous vendors.
What problems is the product solving and how is that benefiting you?
Strong analytics and alert emails. Great features for social media videos.
Good start to meltwater
What do you like best about the product?
I like how we can send out releases to a whole host of media at once, and how you can filter such lists.
What do you dislike about the product?
the loading takes some time, I also am confused on how to do a saved search.
What problems is the product solving and how is that benefiting you?
Reaching media contacts and seeing what media is talking about our org.
showing 251 - 260