Meltwater Suite
MeltwaterReviews from AWS customer
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The email content of updates on key terms we are listening to has been super helpful.
What do you like best about the product?
The emails we receive daily about our key words
What do you dislike about the product?
The cost per key term to listen. We would love to follow more key terms but at the cost, we are unable to.
What problems is the product solving and how is that benefiting you?
Listening to our PR as a company as well as our competitors, and the business as a whole. The daily emails are super helpful, without us having to google each term daily.
Great Tool! Worried it may be moving a different direction
What do you like best about the product?
I find Meltwater to be a great tool for media monitoring and analytics. Its comprehensive coverage and detailed insights help us stay informed about industry trends and track our brand's presence across various media channels.
What do you dislike about the product?
I am concerned that Meltwater may be moving in a direction that focuses more on business-to-customer (B2C) solutions, whereas our business model is strictly business-to-business (B2B). Additionally, we are not comfortable with having our company name prominently featured or in the spotlight too much, so tools that are trending towards influencer finders, etc, aren't within our perview.
What problems is the product solving and how is that benefiting you?
Meltwater has been instrumental in addressing several key challenges for us:
Media Monitoring and Analysis: Meltwater keeps us on top of our brand's presence across various channels, allowing us to stay informed about industry trends and quickly respond to any potential issues.
Crisis Management: Real-time media monitoring helps us identify and address any negative publicity swiftly, protecting our brand's reputation.
Additionally, the twice-daily news recap provided by Meltwater is indispensable for keeping us updated and ensuring we never miss critical information. These features have significantly improved our ability to stay ahead in the industry, enhance our strategic planning, and maintain a strong brand presence.
Media Monitoring and Analysis: Meltwater keeps us on top of our brand's presence across various channels, allowing us to stay informed about industry trends and quickly respond to any potential issues.
Crisis Management: Real-time media monitoring helps us identify and address any negative publicity swiftly, protecting our brand's reputation.
Additionally, the twice-daily news recap provided by Meltwater is indispensable for keeping us updated and ensuring we never miss critical information. These features have significantly improved our ability to stay ahead in the industry, enhance our strategic planning, and maintain a strong brand presence.
A great networking and learning experience
What do you like best about the product?
The search for media contacts is really easy to use. I love being able to make multiple lists that can get really specific with the types of contacts I'm looking to reach out to.
What do you dislike about the product?
My company does not want to spend additional money for more social listening and media monitoring tools, so I wish these were more built in or a lower price.
What problems is the product solving and how is that benefiting you?
It's making it easier to find new and established journalists and putting their info in one place, rather than me having to Google them and research on my own.
Always something new to learn
What do you like best about the product?
The filters to find sources and clips. Helping build media lists and contacts at specific sources.
What do you dislike about the product?
"Premium" upgrades are needed for Podcast searching. Can sometimes be overwhelming with the amount of add-ons and options.
What problems is the product solving and how is that benefiting you?
Social tractions and building media lists
Great for PR Recaps!
What do you like best about the product?
I like that Meltwater gives me a morning recap every morning of what news I may have missed with my company being in the news.
What do you dislike about the product?
No complaints - using Meltwater is realy easy and functional.
What problems is the product solving and how is that benefiting you?
I may miss some articles coming from Meltwater and getting an email every morning is a good way to digest the articles coming in.
Informative and useful
What do you like best about the product?
Its very easy to use, with lots of data.
What do you dislike about the product?
I wish it could sync better with Google Worksuite and Email.
What problems is the product solving and how is that benefiting you?
Media hits, sentiment and trends
A step up in experience and functionality
What do you like best about the product?
The main feature that has made a huge difference for our team is the ability to assign specific approvers for each post. This has cut down on posts going out without proper approval and has made the approval and editing process much easier.
What do you dislike about the product?
The main issue our team has run into is that non-approvers are not able to delete posts that are created by accident. This has put a very admin-level task on our manager to deal with and has resulted in a few double postings.
What problems is the product solving and how is that benefiting you?
Meltwater has enabled our team to work together more smoothly by improving the approval process more than anything.
The tool you need right now
What do you like best about the product?
Meltwater helps us listen to our audiences and engage existing and new audiences with our content. The search functionality is second to none.
What do you dislike about the product?
The only downside is knowing there are some incredible tools such as AI Assist and not having them available yet!
What problems is the product solving and how is that benefiting you?
Meltwater helps us reach and target media that we want to engage with our content.
Meltwater
What do you like best about the product?
I like best about Meltwater that I can create reports easily and on time.
What do you dislike about the product?
Boolean search can take a long time, but the new partnership between Microsoft Copilot + Meltwater is a game changer!!!
What problems is the product solving and how is that benefiting you?
It helps me with pitching news stories and following leads.
I’ve used Meltwater for at least 3 years in many capacities.
What do you like best about the product?
The ease of having everything in one place is my favorite thing about Meltwater.
What do you dislike about the product?
I with that there was a way to get more specific and targeted searches without having to go through all of the manual search steps. I want that to be more streamlined.
What problems is the product solving and how is that benefiting you?
Being able to see real time data and analysis saves me and my team an immense amount of time, giving us space to focus on deeper recommendations.
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