Meltwater Suite
MeltwaterReviews from AWS customer
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Review klear
What do you like best about the product?
In a tool that allows to understand and measure influencer marketing in an excellent way.
What do you dislike about the product?
That sometimes the service is down, causing work to be delayed.
What problems is the product solving and how is that benefiting you?
To manage and measure all my influencer marketing campaigns, having a clearer and broader vision.
Meltwater
What do you like best about the product?
I like the AI Search Assistant as it can help me build a more precise Boolean.
What do you dislike about the product?
AI tagging should be improved. We've been manually tagging for several years and yet the AI seems to not learn our tagging behavior.
What problems is the product solving and how is that benefiting you?
We use it mainly for social listening.
Excellent system and service
What do you like best about the product?
It seems to me that it is a quite intuitive system and that over time it has been adding very useful services for our work. Additionally, Alegría and Andrea are very kind and are always willing to help and train us.
What do you dislike about the product?
I would like to better understand how the ROI that appears in our reports is calculated and if there is a way to "customize" it given that there are media in which we have more interest than others due to the segment we are in.
What problems is the product solving and how is that benefiting you?
Traditional search engines do not perform the analysis exercise that we obtain with your service, and furthermore, they do not differentiate between our brand and others with the same name.
The platform that facilitates information.
What do you like best about the product?
The platform, when you perform your search with everything you want to be included, sends you the information.
What do you dislike about the product?
Sometimes it is a bit complicated when a search with Vuleanos is required, but it's all a matter of understanding and practice.
What problems is the product solving and how is that benefiting you?
So far, I haven't found anything on the platform that limits what I need.
Excellent social listening tool
What do you like best about the product?
The precision of the information in X is immediate and accurate, compared to other tools, I can trust that the information I need will be available in minutes.
What do you dislike about the product?
I would love for the reach with the other social networks to be the same as it has with X, and perhaps the increase of more dynamic graphics to accompany the analysis.
What problems is the product solving and how is that benefiting you?
Digital conversations.
Meltwater is a friendly and effective platform to meet immediate needs.
What do you like best about the product?
The response time for results on the required queries.
What do you dislike about the product?
It doesn't give much information about the interaction between users participating in a conversation.
What problems is the product solving and how is that benefiting you?
Measurement and identification of key actors participating in conversations related to the company.
Excellent platform
What do you like best about the product?
The user experience and the dashboards of the platform.
What do you dislike about the product?
Maybe sometimes the platform doesn´t show all the results.
What problems is the product solving and how is that benefiting you?
When we make social listenings the platform is very useful and it show us complete information.
Good platform
What do you like best about the product?
The reach with media.
What do you dislike about the product?
That it does not have the best coverage on all social networks like Facebook or TikTok.
What problems is the product solving and how is that benefiting you?
Know the coverage of very specific topics.
Full service
What do you like best about the product?
How friendly the platform is and the speed it has to deliver the data.
What do you dislike about the product?
In general, Instagram has a bit of trouble tracking data since it shows us all the content.
What problems is the product solving and how is that benefiting you?
Currently, brands urgently need to know what is being said about them on social media, which is why Meltwater helps us stay on top of the conversations and get ahead of potential crises.
The experience has been excellent
What do you like best about the product?
I like being able to monitor thmy brands information on media ouleys
What do you dislike about the product?
Having short videos informing step by step how to do each thing would be ideal.
What problems is the product solving and how is that benefiting you?
It helps to find the published news and see the reach and value of each one
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