Meltwater Suite
MeltwaterReviews from AWS customer
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A great service for media monitoring and for social media management
What do you like best about the product?
It's easy to use and the service is great, very responsive customer support.
What do you dislike about the product?
I guess the social media tool is still improving and not perfect but it's not bad at all
What problems is the product solving and how is that benefiting you?
Ensures we know what is being said about our school and in the industry. Helps us to manage our social media posting, which is getting quite time consuming.
Strategic Media Observation: Share of Voice Metrics and Aligning PR Strategy for Optimal Results
What do you like best about the product?
Meltwater has proven to be an invaluable tool for our PR measurement needs, offering a comprehensive and user-friendly platform that excels in various aspects. One of the standout features is its robust Share of Voice analysis, providing us with a clear understanding of our brand's visibility in the media landscape. This functionality allows us to gauge our market presence relative to competitors, enabling strategic adjustments to our PR campaigns.
What do you dislike about the product?
Meltwater has been positive overall, with no specific dislikes.
What problems is the product solving and how is that benefiting you?
Meltwater effectively addresses several challenges such as:
- Comprehensive solution for media monitoring in real time, ensuring that I stay well-informed about mentions and discussions related to HYCU.
- Share of Voice analysis is instrumental in understanding HYCUs visibility relative to competitors.
- Aligning PR results with the input PR strategy through in-depth analytics and reporting functionalities.
- Comprehensive solution for media monitoring in real time, ensuring that I stay well-informed about mentions and discussions related to HYCU.
- Share of Voice analysis is instrumental in understanding HYCUs visibility relative to competitors.
- Aligning PR results with the input PR strategy through in-depth analytics and reporting functionalities.
Best Platform for Media Monitoring, Analysis and Engagement
What do you like best about the product?
Comprehensive. Easy to access information and generate reports. Good customer support.
What do you dislike about the product?
Need to fine tune the 'sentiment' in the monitoring and analysis.
What problems is the product solving and how is that benefiting you?
Meltwater allows us to listen and understand to both the news and the noise as well as current and upcoming trends that require our attention and action.
Reliable tool that empowers all communicators, and only get's better with age!
What do you like best about the product?
It's continued improvements, new features and evolving applications stays up to date with the needs of communicators.
What do you dislike about the product?
Not much, I would say it is my favourite tool for use within my line of work. Where it could improve would be to increase global coverage from markets outside if North America + UK.
What problems is the product solving and how is that benefiting you?
It's cutting down time significantly by compiling and analyzing the latest coverage, media outlets and contacts.
Perfect for scheduling and tracking
What do you like best about the product?
Ease in publishing and reporting as well as the daily reports to keep tabs on the overall perception of the brand
Efficient customer support and check-in from account managers
Ease of integration to social platforms and reporting
allows daily use
Easy to understand and train
Efficient customer support and check-in from account managers
Ease of integration to social platforms and reporting
allows daily use
Easy to understand and train
What do you dislike about the product?
Constant need to reintegrate the social media platform
Difficulty in updating new social platforms
Difficulty in updating new social platforms
What problems is the product solving and how is that benefiting you?
Ease in social media management and monitoring to manage the brand posts and perspective
Super seamless user experience and very personalized access to a lot of insightful consumer data
What do you like best about the product?
The ability to track current conversations around the content our customers are consuming - and get real reactions from them to our campaigns.
What do you dislike about the product?
The monitoring of content in portuguese can be a little challenging, but the Meltwater team is always available to provide timely support when needed.
What problems is the product solving and how is that benefiting you?
They are allowing us to remain more relavant because we can really track how our customers are reacting to something in the moment. As opposed to before when we would have to wait for the monthly report.
Helpful resource and team at Melwater
What do you like best about the product?
Responsive team and insightful content from them
What do you dislike about the product?
lack of more in depth analysis/ knowledge sharing
What problems is the product solving and how is that benefiting you?
media monitoring - timely and complete
Very positive experience
What do you like best about the product?
It's very intuitive to use and I find the regular alerts really useful in supporting our day-to-day work.
What do you dislike about the product?
I would like to have more customisation options in the search.
What problems is the product solving and how is that benefiting you?
Using Meltwater allows me to save time on media and social media monitoring and it also offers data at hand without having to research it elsewhere.
Very helpful platform and great support team
What do you like best about the product?
How versitile it is allowing to monitor a complete PR campaign
What do you dislike about the product?
It is not very customisable in terms of uploading your own coverage and downloading spesfic data
What problems is the product solving and how is that benefiting you?
Saving time and picking up missing searces
Amazing tools that helps our marketing team
What do you like best about the product?
The team is super friendly and take the team to understand our needs and explain all the offers that they offer. We had a full on review with them and all the tools they offer are great. We are currently use Klear and its super easy to use. This has become a daily tool that we use and has made us take on proper decision when working with influencers. Intergration was easy as well.
What do you dislike about the product?
While all the tools the offer, these come with a cost. In times that we are in today, it be great if they can adjust. Paying upfront for the full tools is difficult for small to medium businesses.
What problems is the product solving and how is that benefiting you?
Our problem before was that we never really knew if the audience and reach was valid. Now with Klear, we are able to have the real data to make better decisions.
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