Meltwater Suite
MeltwaterReviews from AWS customer
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Meltwater has been a very useful tool for our team.
What do you like best about the product?
The compiling of articles and the social media related tools.
What do you dislike about the product?
I know Meltwater can be expensive, making it not overly accessible to some but that's the only thing that comes to mind.
What problems is the product solving and how is that benefiting you?
Meltwater certainly helps alot with our daily media scan which is very valuable to the entire team. The last organization I worked at would have to manually search for articles online and create a newsletter themselves. Meltwater makes it so much easier and faster.
Fastens up our morning press routine
What do you like best about the product?
It allows to work efficiently in a daily basis for our press monitor analysis, making the search more easily and quickly.
The upgrades of the platform allow to be more efficient and create more opportunities for our needs.
The upgrades of the platform allow to be more efficient and create more opportunities for our needs.
What do you dislike about the product?
That you need to learn about technicalities for a better search.
It has trainings that are easy to understand but it needs time and practice to get in "shape".
It has trainings that are easy to understand but it needs time and practice to get in "shape".
What problems is the product solving and how is that benefiting you?
We are able to complement our manual search in digital press media, increasing the scope of our company's mention search, and making us saving time ir our morning work routine.
Easy to use media monitoring product
What do you like best about the product?
Meltwater is an easy to use media monitoring product and the support team is very responsive.
What do you dislike about the product?
There is not a downside to working with Meltwater.
What problems is the product solving and how is that benefiting you?
You can quickly find media coverage set to your search terms and also see the reach of publications making it easy to select the coverage that is important to you. Daily reports and alerts help you keep informed on the most recent articles.
Great platform to fulfill all of my marketing needs
What do you like best about the product?
Melwater is an easy-to-use fully integrated platform that provides a centralized workflow for all of my marketing needs.
What do you dislike about the product?
I have not experienced any dislikes since I've used the platform a few months ago.
What problems is the product solving and how is that benefiting you?
Meltwater removes the problem of having to go through other third-parties, or work on different platforms, to execute successful influencer campaigns. It is all done through Klear.
great tool and rep is super helpful
What do you like best about the product?
real-time monitoring, hands-on help, custom dashboards, new and innovative features
What do you dislike about the product?
Contracting was tough but made it thru. sometime features are released and we'd like more one sheeters on how to use
What problems is the product solving and how is that benefiting you?
Monitoring conversations on social faster and easier, helping get ahead of social crisis comms. sentiment analysis
Meltwater has made my social media experience a breeze!
What do you like best about the product?
Meltwater has insights that I didn't even know exsisted! The sentiment tracking is great for our brand (especially with a rebrand coming in the near future). The post scheduling and approval process is easy to use and great for planning ahead!
What do you dislike about the product?
Meltwater is always evolving. This means it takes a lot to keep up with. The account managers can struggle with having the most up to date information on what we can and can't do on the platform.
What problems is the product solving and how is that benefiting you?
It can be difficult knowing which influencers are right for your brand. Klear makes it easy to tell who is worth our time and money. We can also track KPIs with ease and report back to management.
An innovative tool with a very knowledgeable team
What do you like best about the product?
- The useability of the platform
- How in-depth the features are
- The incredible customer service and people like Cameron Sarch, who are always available to answer your questions - whether big or small
- How in-depth the features are
- The incredible customer service and people like Cameron Sarch, who are always available to answer your questions - whether big or small
What do you dislike about the product?
There are a couple features in the media relations section that could use some work. In particular, when it comes to the newsletter feature. Rather than only allowing us to send articles we explore and analyze, it would be great to have a way to send a basic newsletter (such as something you see on MailChimp or Constant Contact) to our stakeholders. That way we don't need to use multiple platforms and can have everything on one.
What problems is the product solving and how is that benefiting you?
In my role specifically, it is helping me monitor keywords in the news world so that I can find where our organization lives within the media and if we are mentioned/what important topics are being talked about.
I use meltwater mostly for social media scheduling, tracking and engagement.
What do you like best about the product?
What I like best about Meltwater is the ability to tag posts and overall organize our content so that our ability to track and measure is very easy. I've also appreciated the more recent built in tool of AI for caption building, and how many options there are within that tool.
What do you dislike about the product?
Unfotunately I find it difficult to tag other people and/or businesses directly in my posts in meltwater. I'm not sure why this is (and this is likely something I need to bring up with our rep) but more often than not I am needing to tag a partner or person in our social posts, and am unable to retrieve the correct account I'm looking. Thus leaving me to post the without and then needing to edit the post and tag the necessary accounts manually through each social app.
What problems is the product solving and how is that benefiting you?
Meltwater has allowed us to really get ahead with our social calendar, whilst allowing me to analyze our social performance all in one home. With this elevated sense of efficiency and for lack of a better word - view, we've been able to really elevate our quality and quantity of content and have seen a pretty great increase in our social enagagement and following.
Good comprehensive solution for media monitoring and posting on social
What do you like best about the product?
Being able to program posts on social and do all social accounts at once. Excellent reach for media monitoring. Good customer service. A lot of options for customization.
What do you dislike about the product?
Sometimes the programming features are a bit fiddly, but they solve issues quickly. They can be expensive for everything. Competitive on most things, but given the services decent value.
What problems is the product solving and how is that benefiting you?
Staying on top of what's going on in the world, what people are saying about us, what impact our initiaves is having but also whether our comms/pr steageies are working. Helps with reporting to my colleagues on the Executive Team.
I think this is a really convinient and comprehensive platforms for all our social needs.
What do you like best about the product?
The ability to schedule all kinds of content and personalize it as needed.
What do you dislike about the product?
there are a lot of glitches in posting and analytics sometimes.
What problems is the product solving and how is that benefiting you?
being able to summarize analyses and schedule social.
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