Meltwater Suite
MeltwaterReviews from AWS customer
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Meltwater transforms our Media Monitoring and PR Analytics
What do you like best about the product?
Comprehensive coverage across online and print media
Powerful analytic tool to slice up adnd interept data
Powerful analytic tool to slice up adnd interept data
What do you dislike about the product?
Less archive acess further back in time
No storage of searched keywords in quick search
No storage of searched keywords in quick search
What problems is the product solving and how is that benefiting you?
As a digital anayst monitoring our clients online presence is very necessary to maintain their online reputation, Meltwater tracks everything real time and helps us do a proper analysis on them
Decent tool, a bit costly but offers good coverage of Canadian media.
What do you like best about the product?
Easy to use and mostly user-friendly, good for media monitoring.
What do you dislike about the product?
Sometimes the platform misses clips/coverage.
What problems is the product solving and how is that benefiting you?
It captures media coverage across Canada. We also use the influencer tool Klear, which provides access to millions of influencers.
Reliable software
What do you like best about the product?
Super helpful for media monitoring and tracking client news
What do you dislike about the product?
Contact information for media is not updated often enough so it's usually out of date
What problems is the product solving and how is that benefiting you?
Makes it easier to identify coverage especially now that Google news isn't working well
Meltwater Newsletter
What do you like best about the product?
I use Meltwater to curate a weekly newsletter on environmental news. The searches have been helpful in streamlining the curation process.
What do you dislike about the product?
The Meltwater website takes a longer time to load compared to other websites. It would be nice to let users easily design and tailor each newsletter template.
What problems is the product solving and how is that benefiting you?
It helps me to monitor relevant news article and curate newsletters.
Meltwater: a helpful tool for media monitoring and communications
What do you like best about the product?
Meltwater saves time by streamlining the media monitoring process and integrating other aspects of communications in one place. The ability to customize views and monitor key topics and terms is incredibly useful. Its user-friendly interface makes it practical for everyday use.
What do you dislike about the product?
Despite numerous filters and keywords in place, Meltwater occasionally misses relevant content and also includes quite a bit of irrelevant content which reduces its efficiency as a time-saving tool.
What problems is the product solving and how is that benefiting you?
Meltwater saves time by combining content in an accessible and customizable format. Additionally, the integration of engagement and social media tools increases efficiency and the ability to collaborate as a team.
A solid media monitoring platform
What do you like best about the product?
Meltwater is good at capturing most media and social hits depening on your search terms. Meltwater is very user friendly and easy to operate.
What do you dislike about the product?
Meltwater's sentimate scores are often incorrect and not reliable. The algorithum could be improved significantly. I wish Meltwater tracked ALL outlets.
What problems is the product solving and how is that benefiting you?
Meltwater helps with our clients daily media monitoring needs.
Easy to Handle social CRM tool
What do you like best about the product?
It was helping us in many ways such as generating good reports for Social CRM and the way cases are received were very simple best way to start if you catching up for social CRM
What do you dislike about the product?
sometime we were not able to receive cases captured and we used it in our previous organization where we found the tool to bit slow as compared to other tools
What problems is the product solving and how is that benefiting you?
It has many features which can ease your work, but now I think they need to be upgraded as other tools are able make it much better then them, there is always pros and cons to the tool
Using Meltwater for media monitoring is simple and efficient
What do you like best about the product?
I like how efficient it is and easy to use.
What do you dislike about the product?
Can be a little confusing at first but it gets easier as you learn to use it.
What problems is the product solving and how is that benefiting you?
It's a lot easier to use Meltwater for media monitoring and PR analytics than doing it by hand. With bigger clients, there is a lot more coverage to be accounted for.
Great platform, but doesn't capture 100% of coverage
What do you like best about the product?
Meltwater is easy to learn (even advanced search/Boolean logic) because of its easy and inuitive user interface. It provides great coverage, but the coverage is not 100%.
What do you dislike about the product?
It is not able to capture all syndications for Canadian media outlets (Post Media outlets, Black Press Media, Glacier Media), that we had to develop our own system to find all these syndications. It also doesn't cover Globe and Mail and Narcity, among others.
What problems is the product solving and how is that benefiting you?
Looking for earned media coverage.
Meltwater is a reliable tool for all your media relation needs
What do you like best about the product?
I appreciate that Meltwater is easy to use, reliable, and efficient. I never feel overwhelmed when using it and I always acquire all the information I need for each task.
What do you dislike about the product?
I dislike that Meltwater sometimes doesn't show results or needs to be reloaded in order to work properly. Sometimes, it says results not found even though there are results.
What problems is the product solving and how is that benefiting you?
I need to find specific pick ups/ media for a press release and Meltwater enables me to find the media I need by typing in key words for an advanced search.
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