Meltwater Suite
MeltwaterReviews from AWS customer
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Influencer Manager
What do you like best about the product?
Engagements rates are very helpful when building out client decks.
What do you dislike about the product?
Very long time to process creators not already in the system. I receive many error messages.
What problems is the product solving and how is that benefiting you?
Finding ERR for client facing decks.
Pros and Cons - Depends what kind of tool you need
What do you like best about the product?
Insight Reports
Managing PR and Social all in one platform
Being able to crop photos for social within the platform
Managing PR and Social all in one platform
Being able to crop photos for social within the platform
What do you dislike about the product?
Not being able to schedule on multiple platforms at different times
No notifications for when a post fails to publish (you only know by logging in and seeing the error message)
No notifications for when a post fails to publish (you only know by logging in and seeing the error message)
What problems is the product solving and how is that benefiting you?
Managing multiple social media platforms and accounts
Useful after I comprehend the tools
What do you like best about the product?
being able to see performance of posts and tracking number of posts across a custom duration
What do you dislike about the product?
the lack of filters while researching or looking for new influencers to work with, for instance Asian, Empowerment.
What problems is the product solving and how is that benefiting you?
It helps me solve the manual process of checking through accounts and tracking performance of the posts under a tag or account
Offers basic insights, but you need further research
What do you like best about the product?
It offers a full campaign overview and help. It also has a clear design.
What do you dislike about the product?
The search machine is very sensitive to wordings and often shows the same profiles. Also not all filters are really implemented
Futher you need to do your own research to really see how influencers perform. Klear makes an estimation, but this might be far from the truth.
Futher you need to do your own research to really see how influencers perform. Klear makes an estimation, but this might be far from the truth.
What problems is the product solving and how is that benefiting you?
It gives an idea on how influencers perform and if you can trust them. Klear also helps discovering new influencers.
Meltwater Review
What do you like best about the product?
The customer service is incredible and extremely helpful. The actual tools on Meltwater have also been amazing for my organization to stay updated on news, posts, and trends!
What do you dislike about the product?
At first, getting to know the platform can be a bit confusing. However, the customer service is extremely helpful and will walk through and answer any questions.
What problems is the product solving and how is that benefiting you?
Typically, our Twitter feed has an overwhelming amount of content, some of which does not apply to our work. Meltwater helps filter out those conversations and see what information is relevant to us.
Meltwater is a cost-efficient, valuable resource
What do you like best about the product?
Customer service is excellent, best in the business.
What do you dislike about the product?
It does not "crawl" website/webpages so there are limitations from a CI perspective.
What problems is the product solving and how is that benefiting you?
Collection of wide variety of news sources, especially on social media, and then reporting.
Often brings interactions to team that we'd have to laboriously seek out on native otherwise.
What do you like best about the product?
The way you can select more than one post to mark with certain tags or to mark sentiment is super helpful when our business has give-aways!
What do you dislike about the product?
It would be helpful to be able to access more than just listening on the platform, more of a "one stop shop" vs. a specialized site for just listening.
What problems is the product solving and how is that benefiting you?
Finding listening mentions of our business that would not come our way otherwise.
wind market media analysis
What do you like best about the product?
Data display is very clear, such as the line graphs, comparative charts over the years, etc.
Show the data sources
Show the data sources
What do you dislike about the product?
Data correctness needs to be improved, there are a lot of repetitive data, irrelevant data is not removed, and not all the main data is included
What problems is the product solving and how is that benefiting you?
trade media analysis
Continuing to learn Meltwater
What do you like best about the product?
I like using the social listening tool to understand what is relevant chatter that will help us track influencers that will push our message forward. Our team has been able to pick up the advanced search and make use of this tool, so because its user-friendly, we can take advantage of it more.
What do you dislike about the product?
I would love it if meltwater could gather data from videos to get a better understanding of what is happening on that medium. At the moment, we are only able to 'social listen' to text made on social posts, and sometimes, ist hard to customize the booleans to filter out some of the noise our keywords are attracting.
What problems is the product solving and how is that benefiting you?
We have been able to focus on news that is relevant and target media sources's to get them to try our app. It has allowed us to get an understanding of the need our app is solving to and to learn about the people that are our best fit.
Good Platform
What do you like best about the product?
I like Meltwater for their data softwares and it's useful features like Klear.
What do you dislike about the product?
Working for a fashion brand, Meltwater's resources aren't always useful in finding the date my company is looking for.
What problems is the product solving and how is that benefiting you?
Meltwater is helping my company find useful credits and mentions in the media.
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