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External reviews

4 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    George P.

Cost-effective and reliable managed service for Clickhouse

  • June 28, 2024
  • Review verified by G2

What do you like best about the product?
The benefits of using DoubleCloud to setup Clickhouse are:
- Ease of setup: it will take only a couple of minutes to set up and use a Clickhouse cluster
- Sensible pricing especially compared to the competition for managed Clickhouse
- "Bring your Own Account" feature: this allowed us to host the nodes and data
- Great support: they respond to and resolve critical tickets as fast as possible. But I was also amazed by the depth of detail in their responses even on small questions and requests.
What do you dislike about the product?
There is nothing to dislike.
I think some extra care is needed on the administrative actions and the monitoring page, but many improvements and features were delivered in the last few quarters and a few more are planned in the roadmap.
What problems is the product solving and how is that benefiting you?
It's used in our customer-facing charts and helped us speed up queries and reduce timeouts.


    Amit A.

Amazing support

  • June 03, 2024
  • Review provided by G2

What do you like best about the product?
Easy to Use, Helpful and reliable customer support.
What do you dislike about the product?
Should start supporting more databases like MongoDB, Redis, etc.
What problems is the product solving and how is that benefiting you?
Event sreaming using kafka and clickhouse


    Adarsh T.

Best Managed Service for Kafka and Clickhouse

  • June 02, 2024
  • Review verified by G2

What do you like best about the product?
1. Easy to get started - took us less than 1 week to setup POC for a big-data use case
2. Reliable - we have had 0 issues with downtime in the last 1 year
3. Easy to manage - high-quality dashboard to manage the Kafka and Clickhouse Clusters
4. Great Support - available to help during queries. Have also helped us with optimizing our queries and understand the cause of event drop-offs.
What do you dislike about the product?
Alerting setup can be enhanced - he monitoring in the UI is really good and provides important information, but it would be great to get alerts if the cluster has any issues.
What problems is the product solving and how is that benefiting you?
1. Managed Clickhouse (we migrated away from Google BigQuery which was getting expensive as we scale)
2. Managed Kafka (we migrated away from Kinesis Firehose which was getting expensive as we scale)
3. Ability to setup Clickhouse/Kafka clusters in any of the cloud providers (AWS, Google Cloud, Azure) and not being dependent on one cloud provider


    Todd P.

Easy to setup, great support, simple pricing

  • May 31, 2024
  • Review verified by G2

What do you like best about the product?
I was easily able to self serve setup a clickhouse cluster, and ingest all of our data on day 1. Doubecloud support is also fantastic, and has quickly responded on the rare times our cluster has had an issue. The pricing is also easy to understand, and easy to predict, since it's just a flat markup on the underlying compute.
What do you dislike about the product?
None that I can think of - we have had nothing but good experiences so far.
What problems is the product solving and how is that benefiting you?
We use managed clickhouse to power much if our in-app analytics and analysis.


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