Order management made simpler
What do you like best about the product?
The best thing about this tool would probably be the fact that multiple orders and returns can be accessed on the same page, within the same tool. There's no need of opening different orders separately or under different tabs.
What do you dislike about the product?
Not much, but the most annoying part of this tool is that it doesn't stay logged in for a long period of time. It auto-logs off after a particular time period, even while the page is open, and in the middle of accessing an order. Additionally, it tends to lag way too much at times. The UI could also be better.
What problems is the product solving and how is that benefiting you?
It displays customer's address, order status, tracking information, return status, cancellations and holding orders and order allocations to a specific location. Along with this, every move made by a particular user/store/warehouse shows up under the Activity info, which doesn't seem very important but is an integral part.
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