We use the tool as a gateway security solution.
FortiMail Secure Email Gateway - Enterprise ATP (PAYG)
Fortinet Inc.External reviews
48 reviews
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External reviews are not included in the AWS star rating for the product.
Moderate Solution for Mail protection
What do you like best about the product?
Easy to setup and manage
If you have fortibase infrastructure Fortimail completes Fortinet Fabric Technology
Easy to integration with other solutions
If you have fortibase infrastructure Fortimail completes Fortinet Fabric Technology
Easy to integration with other solutions
What do you dislike about the product?
FortiMail does not have negative feature
What problems is the product solving and how is that benefiting you?
FortiMail provides email protection
Fortimail is a has great capabilities at a reasonable price!
What do you like best about the product?
Fortiguard integration. It has alot of capability. Sandboxing is included also.
What do you dislike about the product?
Setup is poorly documented. Documentation needs to be updated for Fortimail cloud. Although support is very good for this product.
What problems is the product solving and how is that benefiting you?
Fortimail provides email security. Protects from SPAM and phish attacks as well as providing malware protection and secure email capability.
A gateway security solution that needs to offer grace period after license expiration
What is our primary use case?
What is most valuable?
Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies.
What needs improvement?
The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names.
For how long have I used the solution?
I have been using the solution for 15 years.
What do I think about the stability of the solution?
The solution is stable except for the downtime due to the subscription extension.
What do I think about the scalability of the solution?
Scalability is poor for tools that are clubbed with hardware.
How are customer service and support?
The tool's vendor support is poor.
How was the initial setup?
A person setting up the tool must have the technology and domain experience. The preliminary deployment can happen within three to six hours. The tool's fine-tuning happens over one to two weeks.
What other advice do I have?
I rate the product an eight out of ten.
With a great interface and exceptional integration capabilities, the product also offers good stability
What is our primary use case?
In my company, we use Fortinet FortiMail for its email security capabilities.
What is most valuable?
The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy.
What needs improvement?
There is not much about the solution that I would like to improve. I am satisfied with what the solution has to offer.
Fortinet FortiMail's technical support team has shortcomings and needs improvement.
For how long have I used the solution?
I have been using Fortinet FortiMail for two years. I use the solution's latest version. I am an end user of the product.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
Though unsure, more than 500 people in my organization use the solution.
How are customer service and support?
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution is deployed on AWS Cloud, which is a private cloud.
What's my experience with pricing, setup cost, and licensing?
Price-wise, you get what you pay for in Fortinet FortiMail. Apart from the licensing costs, no additional expenses are attached to the solution's pricing.
What other advice do I have?
Maintenance is needed for the solution when its license expires or when they change the product's interface, after which there is any need to get a new license before upgrading the product.
Four engineers in my company are involved with the maintenance of the product.
Whether I recommend the solution to another person depends on the size of that person's organization since the bigger the organization is, the more struggle involved in using the product.
I rate the overall product an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Provides efficient scalability, but its cybersecurity features need improvement
What is most valuable?
They offer a range of features like firewalls, email, endpoint security, etc. Fortinet’s support services are good. We can provide a demo for customers to see email filtering during their POC.
What needs improvement?
The product's cybersecurity features could be better compared to Proofpoint.
For how long have I used the solution?
I have been using Fortinet FortiMail as an integrator and reseller for four years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The product's technical support team is good.
Which solution did I use previously and why did I switch?
Some customers find Fortinet easier to use, while others prefer Proofpoint. There are differences in catching malicious emails and handling false positives in both solutions. Based on customers' feedback, Proofpoint is often seen as more robust but comes with a higher cost.
How was the initial setup?
The initial setup is easy. Anyone with an experience in email security solutions can install it. Deployment time depends on the environment; it may take as little as two days or up to two weeks. It requires one executive to implement and maintain it. The product needs tuning every one or two months for maintenance. The engineer has to check for email caches.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiMail is inexpensive.
What other advice do I have?
You have to consider the specific environment's requirements, including the cost and its impact on the business while looking for a vendor.
I rate Fortinet FortiMail a seven out of ten.
An easy-to-use email solution with reasonable pricing and user-friendly interface
What is our primary use case?
What is most valuable?
The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution.
What needs improvement?
The product should work on licensing and provide more detail once the license is selected for the customer.
For how long have I used the solution?
I have been using Fortinet FortiMail since last month. We are a partner of Fortinet.
What do I think about the stability of the solution?
Fortinet Fortimail is a very stable product. I have compared it with Barracuda devices, and they filter mail servers. Customers prefer Barracuda, but I propose the FortiMail server. Barracuda is expensive compared to FortiMail. I ensure support to customers during the deployment times if they go with Fortinet.
I rate the solution’s stability a nine out of ten.
How are customer service and support?
Support is very good. They provide timely support to the customer.
Overall, I rate the solution a nine out of ten.
Which solution did I use previously and why did I switch?
I have used Barracuda but it is more expensive than FortiMail.
How was the initial setup?
The solution’s initial setup is configurable and easy to manage and handle.
What's my experience with pricing, setup cost, and licensing?
Fortinet Fortimail has reasonable pricing.
What other advice do I have?
FortiMail is easy to integrate, deploy and troubleshoot the issue. I always recommend it to the customer.
A very powerful solution that can be used to protect emails from spam attacks
What is our primary use case?
Fortinet FortiMail is a very powerful product we use to protect our emails from spam attacks and malicious emails.
What is most valuable?
The most valuable feature of Fortinet FortiMail is its fully detailed dashboard. Fortinet FortiMail is fully integrated with other Fortinet products, including the firewall, the analyzer, and the manager.
What needs improvement?
Fortinet FortiMail's pricing could be improved.
For how long have I used the solution?
I have been using Fortinet FortiMail for three years.
What do I think about the stability of the solution?
Fortinet FortiMail is a very stable solution.
I rate Fortinet FortiMail ten out of ten for stability.
What do I think about the scalability of the solution?
Around 130 to 180 users are using Fortinet FortiMail in our organization.
I rate Fortinet FortiMail ten out of ten for scalability.
How are customer service and support?
Fortinet FortiMail's technical support team is very supportive.
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
We did Fortinet FortiMail's implementation and installation within one hour.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiMail is a little bit expensive. I rate Fortinet FortiMail a four out of ten for pricing.
What other advice do I have?
I am using the latest version of Fortinet FortiMail.
Fortinet FortiMail needs no maintenance other than upgrades.
I would recommend Fortinet FortiMail to other users.
Overall, I rate Fortinet FortiMail ten out of ten.
Fortimail Email security
What do you like best about the product?
The Fortimail platform allows us to have very granular controls over the handling and inspection of email, allowing the creation of policies with security profiles according to
What do you dislike about the product?
On the Cloud platform, there are certain instability issues, as one does not have full control over the tool, and you rely heavily on the Fortimail cloud's support, which means certain functions are not available.
What problems is the product solving and how is that benefiting you?
Detailed inspection of email, attachments as well as heuristic analysis for email detection. Additionally, we can analyze images, URLs, discard attachments by extension or regular expressions.
Usefull solution for Mail Protection
What do you like best about the product?
If you have a Fortinet base infrastructure Fortimail complete SecureFabric and provide us cyber intelligence to company security professionals. Frotimail is also a very useful tool easy to manage and use for deployment
What do you dislike about the product?
There is no negative feature I remember that. fortimail is price performance tool If you don't have huge budget and want to solve mail protection problem. Fortimail is an alternative
What problems is the product solving and how is that benefiting you?
Fortimail provides us more cyber intelligence, and we have a Fortinet base infrastructure. so that is very important to use Fortinet solution in each area. If Fortigate catches some suspicious get alert to all Fortinet products and we have a chance take action according to suspicious alert
Has good stability, but its scanning features need improvement for authentic emails
What is our primary use case?
We use the solution to scan the email for phishing or spam. We filter those emails, send them to the server and then deliver them to the end users.
What is most valuable?
The solution has all the essential email scanning features, including bulk scanning, fraud detection, etc.
What needs improvement?
Sometimes, authentic emails get blocked by the solution's firewall. In this case, our network team has to keep tuning the device from time to time.
For how long have I used the solution?
We have been using the solution for the last five years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. We have 3000 solution users in our organization.
How are customer service and support?
The solution's technical support is good.
How was the initial setup?
The solution's initial setup process is easy. In case of any difficulties, we contact the vendor's support team. The process involves configuring the policies of the device as part of the information security.
What's my experience with pricing, setup cost, and licensing?
The solution is reasonably priced compared to Cisco.
What other advice do I have?
It is an old and excellent product. You can use it on your organization's core system. I rate it a seven out of ten.
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