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Best Marketing Automation software
What do you like best about the product?
Support is extremly fast and problem solving skills of " SID" is so cool i cannot explain
What do you dislike about the product?
until now i like everything about it sosdf
What problems is the product solving and how is that benefiting you?
We was facing the automation work flows issue but after using the webengage everything works fine
All in one tool to scale up your brand visibility and awareness
What do you like best about the product?
Number for features, Customer Support...
What do you dislike about the product?
The execution, Implementation takes long
What problems is the product solving and how is that benefiting you?
Webengage has helped us creating a brand awareness amongst our buyers. Existing and new buyers. It has helped us creating retention journeys. It has helped us increase our AOV. It has also helped us in email marketing and whatsapp marketing. We have made some website personalisation on our website that have helped us increase our sales overtime. Overall, a very good tool to have for a new brand like ours.
Power Packed Platform for Digital Marketing
What do you like best about the product?
Competitive package out of everything available in the market presently and CSM plays a crucial role in delivering the best results for clients. One of the best things about WebEngage is its super responsive support team.
What do you dislike about the product?
There is nothing about disliking the platform. The slowness in getting new developments is the only feedback I would like to post.
What problems is the product solving and how is that benefiting you?
WebEngage is bridging the gap between the Company and its Customers through popular features like Push & Building automated user journey's
User Friendly Dashboard & Supportive Team
What do you like best about the product?
The ease to which a user can understand the dashboard, non-complications. Simple to use. All at one place for Data. The easily available Customer Support team
What do you dislike about the product?
Sometimes glitches which are unidentified by the team & takes longer to get resolved.
What problems is the product solving and how is that benefiting you?
Personalised Comms to the audience with a single click & Easy User Journey creation
Overall experience is good with few improvements
What do you like best about the product?
The platform is user friendly. Number of features present in the platform helps in resolving numerous amount of use cases. Customer support also tries to resolve issues/query promptly. There has been a lot of improvement in the dashboard in the recent years.
What do you dislike about the product?
The integration is easy with WebEngage compatible platforms but when it is not, it takes time. Also, there is delayed response from technical teams when stuck in a campaign/use case.
What problems is the product solving and how is that benefiting you?
WebEngage is helping us focus on the consumer journey on our website and to create touchpoints to bring them back on the website. It is helping us create numerous journeys/use cases by which we can reach the customer at right time through right channel.
Ease of use and good support
What do you like best about the product?
Traffic data is intuitive, hence it becomes easy to track if the traffic drops suddenly
What do you dislike about the product?
Feature like journeys is not very user friendly, and also not retrievable
What problems is the product solving and how is that benefiting you?
Marketing communication like WhatsApp, Email and SMS
Excellent Experience While Working On WebEngage Platform
What do you like best about the product?
The platform is known for its intuitive and user-friendly interface, which makes it accessible even to those without extensive technical expertise. This ease of use can help teams quickly adapt and make the most of the platform’s features.
What do you dislike about the product?
Nothing as such to be honest.
However, the cost sometimes can be high for small businesses or startups with limited budgets.
However, the cost sometimes can be high for small businesses or startups with limited budgets.
What problems is the product solving and how is that benefiting you?
WebEngage addresses several key challenges faced by businesses in customer engagement and marketing.
It consolidates fragmented customer data across platforms into unified profiles, allowing for better personalization. Advanced segmentation tools enable precise targeting, enhancing the effectiveness of marketing campaigns.
Automation features streamline multi-channel campaign management, saving time and reducing errors.
WebEngage also ensures personalized interactions through tailored content and recommendations, improving customer satisfaction and loyalty. Its multi-channel support, including email, SMS, push notifications, and web, provides a cohesive customer experience.
Additionally, analytics and reporting tools offer valuable insights for optimizing marketing strategies.
It consolidates fragmented customer data across platforms into unified profiles, allowing for better personalization. Advanced segmentation tools enable precise targeting, enhancing the effectiveness of marketing campaigns.
Automation features streamline multi-channel campaign management, saving time and reducing errors.
WebEngage also ensures personalized interactions through tailored content and recommendations, improving customer satisfaction and loyalty. Its multi-channel support, including email, SMS, push notifications, and web, provides a cohesive customer experience.
Additionally, analytics and reporting tools offer valuable insights for optimizing marketing strategies.
User friendly dashboard and lot of good features
What do you like best about the product?
It is mostly effortless to use for new people who just started retention marketing.
What do you dislike about the product?
Few fearures like not being able to see Click-through revenue in the overall dashboard.
What problems is the product solving and how is that benefiting you?
In a single dashboard where entire retention marketing accomodate like A to Z. You can see the clear structured data of campaigns you send.
Webengage makes retention easier
What do you like best about the product?
Easy accessible and interactive dashboard
Analytics in hand
Easier to retain the customer
Much easier API integrations
Great customer support like Philip and Nishit
Easy implementation of API and custom events by simple CSV
What do you dislike about the product?
Data capturing delays sometimes occur. The server is rarely down.
What problems is the product solving and how is that benefiting you?
I started as an email marketing specialist at Edvoy without any experience in WebEngage. Now, I am a growth marketer managing push notifications, emails, WhatsApp, SMS, data uploads, personalization, and lifecycle marketing communications—all thanks to WebEngage. After completing the WebEngage course you provided, I am now becoming a marketing and retention expert.
Thanks to the team.
Thanks to the team.
Excellent service and ease of usability
What do you like best about the product?
As a budding marketer, i have had the opportunity to work wiht the customer retention team at my firm and web engage as a marcom tool has come been of greta help to understand the world of customer retention through content marketing
The creation of flows and journeys and being able to access dashboard to evaluate performance of campaigns has been an enriching experience for me and a greta learnign start
The creation of flows and journeys and being able to access dashboard to evaluate performance of campaigns has been an enriching experience for me and a greta learnign start
What do you dislike about the product?
The frequent bugs make it difficult to retrieve drafts which can sometimes get lost
What problems is the product solving and how is that benefiting you?
Evaluate the user journey better and understand the lapses in the journey from lead to customer
Automating the delivering system for large voume of communication
Automating the delivering system for large voume of communication
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