External reviews
741 reviews
from
External reviews are not included in the AWS star rating for the product.
Best tool for marketing automation
What do you like best about the product?
Its interface is very user friendly. Easy to use SaaS. Very smooth integration process.
What do you dislike about the product?
Sometimes, it works very slow. Downloading reports takes a lot of time.
What problems is the product solving and how is that benefiting you?
Launching marketing automation campaigns for lead generation, registration, via push, webpush, email, sms, whatsApp campaigns
Must Have for all App retention and product marketers
What do you like best about the product?
- Helps send push, SMS, email, and Whatsapp campaigns for existing app users
- Helps create a personalized journey for existing users
- Integration with product analytic tools such as Mixpanel helps in creating multiple cohorts
- AB testing in push helping better understand and optimize
- Great customer success team to resolve queries
- Helps create a personalized journey for existing users
- Integration with product analytic tools such as Mixpanel helps in creating multiple cohorts
- AB testing in push helping better understand and optimize
- Great customer success team to resolve queries
What do you dislike about the product?
There is nothing specifically negative about WebEngage. Adding some of the pointers that can be improved
- The UI can be better
- Faced some problems on attribution and reporting of data
- Segment creation takes some time at times
- The UI can be better
- Faced some problems on attribution and reporting of data
- Segment creation takes some time at times
What problems is the product solving and how is that benefiting you?
- Sending personalized push to cohorts helps users better engage with the app
- Helps to push users down the funnel during onboarding
- Pushes for significant events and activities in the app, helping improve overall retention
- Helps to push users down the funnel during onboarding
- Pushes for significant events and activities in the app, helping improve overall retention
Recommendations to others considering the product:
Excellent marketing automation tool for app personalization, engagement and to increase retention
Brilliant Product for App Engagement Metrics
What do you like best about the product?
For any Growth Hacker driving in-app engagement is absolutely critical for improving app session time and generating revenue. Web Engage lets you as a Growth Hacker to define user journeys and drive app engagement via strategic push notifications. Further more it lets you analyse what's working and what's not so that you can take data driven decisions.
What do you dislike about the product?
The overall product is really good and to be honest, there is nothing to be disliked about the product. Maybe the interface can be a bit better so that the learning curve can be reduced.
What problems is the product solving and how is that benefiting you?
The problem we are solving is that of app engagement. The benefits have been improved DAU, an increase in returning users, which has a direct positive impact on the ARPU of the app.
Recommendations to others considering the product:
As a growth hacker, it's critical to have a product that can give you in-app data analysis and lets you take actions at run time. WebEngage helps you achieve both and would highly recommend fellow growth hackers to consider WebEngage when you are looking for a solution.
Best for its price
What do you like best about the product?
It is very easy to use and intuitive so saves on time. also, the unique features like user tracking, competitor analysis really works wonder.
What do you dislike about the product?
The attributes for reporting and monitoring social campaign data are a little less effective and customizable. More detailed data is needed for exact reporting.
What problems is the product solving and how is that benefiting you?
We are tracking our customers and preparing competitive analysis reports. We save a lot of time since everything on the platform is easy to find and retrieve.
Recommendations to others considering the product:
Easy to use for day-to-day tasks with a considerable amount of customizations available.
A very useful marketing automation tool
What do you like best about the product?
We adopted webengage in 2018 to automate the marketing process for our brands. The integrations to the site and other tools like ESP and other tools were fairly straight forward with a plug and play approach with their APIs. We could also easily upload legacy data to their backend through CSVs files, which made the setup very easy. Marketing automation such as email drips, popups on the website, automated API hits, etc makes the whole process very easy to manage without much training.
What do you dislike about the product?
Webengage, as such, is fairly feature-rich. If I do have to point out something, it would be that 1) it doesn't have a feature that allows dynamic text to be directly displayed on a webpage, although this can be done through a popup, and 2) it uses external ESPs to send emails. It would be great if they have their own ESP service which also verifies emails to prevent unnecessary bounces.
What problems is the product solving and how is that benefiting you?
Webengage solves the marketing automation gap with most legacy businesses like ours had. It brings in almost all features to get in touch with your client based on the interaction you had with them and helps improve enagement.
Perfect tool for marketing automation
What do you like best about the product?
The ease with which I can do marketing automation is the best part.
What do you dislike about the product?
Integrations could be done much faster by the team
What problems is the product solving and how is that benefiting you?
Automated customer marketing, reaching customers at the right time.
Best CRM software for Edtech
What do you like best about the product?
It's interface is very good and easy to use. Dashboards are also awesome.
What do you dislike about the product?
Sometimes, it works very slow. Segment brewing takes a lot of time.
What problems is the product solving and how is that benefiting you?
Sending communications to users for new courses and offers on them.
Recommendations to others considering the product:
Good. Go for it.
Really good product for marketing automation
What do you like best about the product?
I think the best product in the market for marketing automation. Love the tool.
What do you dislike about the product?
Integration takes a lot of time, plus the team is not quick in helping with the same.
What problems is the product solving and how is that benefiting you?
Reaching out the customer at the right time, leading to higher conversion rates for us.
A reliable CRM alternative
What do you like best about the product?
More than the product itself, which catered to my company's CRMs needs at an affordable price, I liked how responsive the support team was, always ready to jump in a call and help us out with any issues we faced.
What do you dislike about the product?
At times, the product was unstable, bugging out during days when we needed it to work at full strength, but thankfully enough the team at WebEngage was quick to respond and prioritised the fix of our issues, clearly understanding why the bugs we faced were critical for our own product's well being.
What problems is the product solving and how is that benefiting you?
I've used WebEngage as an app automatization and CRM tool. It turned out to be a great alternative to more prominent names on the market and a much better price. It helped me communicate with the userbase and automate the customer journey with minimal friction.
Best CRM for companies, Used for multi Channel Communication
What do you like best about the product?
1. Simple UI
2. Whatsapp Easy Integration
3. Journey Builder
4. Verifying the Integrations
2. Whatsapp Easy Integration
3. Journey Builder
4. Verifying the Integrations
What do you dislike about the product?
1. Push Delivery can be improved
2. Email Campaign Designing
3. Push Customisation with colours
2. Email Campaign Designing
3. Push Customisation with colours
What problems is the product solving and how is that benefiting you?
Communication with customers based on various life cycle events, It has helped us to grow 3X times for the last year
showing 551 - 560