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Working with the swimlane team has been an amazing experience
What do you like best about the product?
I like the versatility and the swimlane staff have been great to work with.
What do you dislike about the product?
I dislike how each input needs to be a record. I wish you could have data within a record without needing to create a seperate application to hold that data.
What problems is the product solving and how is that benefiting you?
We were able to automate many activities for a client.
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Great product and team
What do you like best about the product?
I like that it gives you the capability to develop your own solution and the customer success team is great.
What do you dislike about the product?
Marketplace is outside of Swimlane itself
What problems is the product solving and how is that benefiting you?
Swimlane solves the problem of taking all alerts and performing automation to provide to analysts into our ticketing solution. It saves them time on alerts and mundane tasks.
Swimlane -- Very Flexible SOAR Tool
What do you like best about the product?
The flexibility to create a playbook easily and able to easily integrate with all the integrations with the prebuilt plugins.
What do you dislike about the product?
Since the product is new in the market, there are very limited resources online. Other than that I give it a thumbsup!!
What problems is the product solving and how is that benefiting you?
Automating the incident response, Ip blocking, vulnerability scanning etc., Manual block of IP involves multiple people doing the manual work on Firewall servers, using Swimlane we automated it and blocking the ip within 20-40 mins.
Make Your Life Easier!
What do you like best about the product?
One of a kind! I really like to work with Swimlane, because it is not so common anymore that you have a proper product and a team behind it. Well done and I hope they will stay the same.
What do you dislike about the product?
So hard I try to find any dislike but I cannot find it to be honest, I could say price compares to SIEM solutions, but still overall the SOAR solution is not cheap.
What problems is the product solving and how is that benefiting you?
It makes our life really easier, because integration with existing solutions is smooth and all the playbooks behind it makes the use of our SOC much faster and better.
Great platform with good look
What do you like best about the product?
Swimlane allows us to create workflows for our operations, while making it easy to do so. In the past we've had to consider so many different elements when designing solutions; Swimlane wraps all these up in one package, making it simple and straightforward.
What do you dislike about the product?
There could be more community around Swimlane, and more examples of widgets / plugins would be appreciated.
What problems is the product solving and how is that benefiting you?
Swimlane is helping to reduce the labor hours required to ingest and respond to security events from our customers. With everything we need in one area, it makes our productivity increase significantly.
Swimlane is a Powerfull SOAR tool
What do you like best about the product?
Swimlane lets you create a playbook easily and integrate with almost every integration, security appliance, cloud, security validations, communication, mail, etc. hundreds of technologies that you can get and send data to improve your playbooks. Integration is fast and easy to create, config, and use.
The web interface helps to understand all you need to create, maintain and reuse your application base to new playbooks or improve the existents with new features using a low-code approach.
The web interface helps to understand all you need to create, maintain and reuse your application base to new playbooks or improve the existents with new features using a low-code approach.
What do you dislike about the product?
Could be complex to maintain the infrastructure if you use existing clusters with Kubernetes and some skills are needed but support helps to solve always on time.
What problems is the product solving and how is that benefiting you?
Permite to automate incident response integrating to AD, user management, security appliances, and other technologies to prevent an incident escalate while the teams are notified and the tickets needed are created automatically with all information already attached to the ticket.
With Swimlane. response time is reduced and Analysts can be more productive in their roles.
What do you like best about the product?
The ability to be flexible while also allowing us to automate multiple internal tools and processes. This allows out teams to perform more technical functions and introduce new use-cases all the time.
What do you dislike about the product?
While not every tool may be built for Swimlane, their team seems to understand the needs of customers and will typically respond with solutions within a decent timeframe.
What problems is the product solving and how is that benefiting you?
We have synchronized our processes and procedures by utilizing the orchestration and automation functionality to streamline data analysis and minimalize alert fatigue.
Increased Efficiency
What do you like best about the product?
The low code solution has allowed our team to develop the platform into what our team needs. We have been able to leverage automation to scale our business in a way that keeps our staffing down even while increasing the variety of services being offered.
What do you dislike about the product?
The UI design could use some polishing to look less industrial. The overall look does tend to appear boxy and rigid. Outside of the UI, the platform is phenomenal.
What problems is the product solving and how is that benefiting you?
Swimlane is solving the problem of repetitive tasks and actions that analysts would normally need to perform manually. It is also allowing us to leverage API calls with other tools to respond without having to provision access for each person on our team in the customer's environment and tools.
Swimlane is a must have solution for every SOC
What do you like best about the product?
Swimlane is one of the best SOAR platforms in the market in terms of ease of use and the flexibility to integrate with many different solutions out there in the market.
What do you dislike about the product?
As the product is considerably new in the market, there are pretty limited resources online, and the community might not be as huge as other SOAR platforms. However, this can be improved with time.
What problems is the product solving and how is that benefiting you?
Swimlane helps automate many processes in the organisation, reducing the decisions needed in our SOC team. It enables our SOC team to be more efficient as they can focus on other tasks which cannot be automated.
SwimLane SOAR Automation
What do you like best about the product?
The ability to automate Threat Enrichment, Case Creation and Customer Escalation and remediation are Amazing!
What do you dislike about the product?
As an administrator of the platform, sometime integrations fall a bit behind, but this is normally overcome by the Swimlane support team.
What problems is the product solving and how is that benefiting you?
SIEM Alarm ingestion is the number one problem we as a SOC have, Swimlane does this amazingly.
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