Zscaler Private Access Service Edge
Zscaler, Inc.Reviews from AWS customer
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Effortless Security and Speed with Zscaler
What do you like best about the product?
What I like most about Zscaler is how easy it is to use while still keeping everything super secure. It’s fast, cloud-based, and I don’t have to deal with any hardware or VPN hassles. The dashboard gives great visibility and control, and it just works smoothly.
What do you dislike about the product?
What I like least about Zscaler is that it can be a bit tricky to troubleshoot when something goes wrong. The logs and error messages aren’t always clear, and changes can take a while to propagate. It can also feel restrictive at times — great for security, but sometimes gets in the way of testing or quick fixes.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access is solving the problem of secure remote access without relying on traditional VPNs. It gives users access to internal apps safely, without exposing the network itself. For me, that means faster, more reliable connections, less time dealing with VPN issues, and stronger security overall. It’s also easier to manage who can access what, which saves time and reduces risk.
Scalar Makes VPNs Simple, Minor Setup Hiccups Like Any App
What do you like best about the product?
VPNs are often difficult to set up and confusing for most users. Troubleshooting connectivity issues while a user is out of office is nigh impossible. Scalar eliminates those headaches.
What do you dislike about the product?
There are start up and configuration issues, but no different than any other application. Teaching users first how to use it and more importantly why and when to use it in the greater challenge
What problems is the product solving and how is that benefiting you?
Remote access to secure applications is the biggest use. Not having to create and maintain a vpn frees up engineers for other tasks, such as ai implementation
Zscaler Privat Access:Secure and Seamless Access
What do you like best about the product?
Zscaler Private Access (ZPA) delivers secure and seamless remote access through a Zero Trust approach. By removing the need for traditional VPNs, it enables direct, cloud-based connections to applications, offering detailed control, scalability, and enhanced performance. Deployment is straightforward and does not require any changes to the existing network design.
What do you dislike about the product?
Zscaler Private Access (ZPA) can be challenging to configure, especially for smaller teams, as the setup process is often complex and the costs can be high. Administrators may also face a significant learning curve when getting started. Additionally, ZPA sometimes has difficulties supporting legacy applications and relies heavily on a stable internet connection as well as consistent access to the Zscaler cloud.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access (ZPA) addresses the challenge of providing secure remote access without relying on traditional VPNs. By enabling Zero Trust access to internal applications, it allows users to connect directly to the app rather than the entire network, which helps minimize potential attack risks.
The advantages include faster and more dependable access for remote users, enhanced security through identity-based policies, and easier management since there is no need for VPN upkeep or exposing the network.
The advantages include faster and more dependable access for remote users, enhanced security through identity-based policies, and easier management since there is no need for VPN upkeep or exposing the network.
Great Remote Access, but Zscaler Login Issues Can Be Frustrating
What do you like best about the product?
For user experience: Fast, transparent access to internal apps from anywhere.
For work from home it's best we can connect remotely and connect to internal apps
For work from home it's best we can connect remotely and connect to internal apps
What do you dislike about the product?
Sometimes the zscalar login will not work properly I faced a soft lock issue recently on the login it .I had to raise Ihd for removing the soft lock on my user id
What problems is the product solving and how is that benefiting you?
Zscaler Private Access eliminates the need for traditional VPNs by providing secure, zero-trust access to internal apps. It prevents lateral movement, reduces attack surfaces, and improves performance with seamless, cloud-delivered connectivity for users anywhere.
Strong Security with ZTNA, but Challenging Admin Console and High Cost
What do you like best about the product?
Excellent security posture via its Zero Trust Network Access (ZTNA) model which provides seamless, fast, and granular user-to-application connectivity without placing users on the network.
What do you dislike about the product?
The primary downsides are the steep learning curve of the admin console, inconsistent standard customer support, and the high overall platform cost for smaller to mid-sized organizations.
What problems is the product solving and how is that benefiting you?
This benefited us by minimizing the attack surface and eliminating lateral movement, while delivering a seamless, high-performance experience for our hybrid workforce.
Seamless Automatic VPN Connectivity, Stellar Support
What do you like best about the product?
I appreciate the automatic connectivity feature, which connects my computer to the appropriate country seamlessly each time I log in, eliminating the need for manual adjustments.","I value the user-friendliness of the service, which simplifies my work flow and makes it easy to use.","I like the responsive and helpful customer service, which resolves issues efficiently and supportively, usually through phone calls.","I didn't face connectivity issues with Zscaler that I experienced with Cisco AnyConnect, making it more reliable.we are using scaler daily as we require the VPN survice to use our web applications
What do you dislike about the product?
I dislike the complexity of managing passwords with Zscaler Private Access. I found the process of resetting or changing my password to be cumbersome and complex. This often requires me to contact Zscaler support to reset passwords, which is inconvenient and time-consuming. This is an area where I believe the service could be simplified to enhance user experience.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access automatically connects to the appropriate country on startup, simplifying my workflow and removing the need for manual connections. It's user-friendly, offers excellent customer support, and eliminates connectivity issues I faced with AnyConnect, ensuring seamless remote work.
Secure Connectivity without VPN Hassles, Top Choice for Hybrid Workforces
What do you like best about the product?
I appreciate how Zscaler Private Access secures remote connectivity for our hybrid workforce without the need for traditional VPNs, enabling safe access to internal applications from any location. I am impressed by the product's ability to noticeably reduce latency and enhance the overall user experience, all while upholding a robust security posture and compliance standards. Setting it up has been straightforward for me, thanks to the clear documentation and the support of an active community. I also value how users can connect directly to the specific applications they require, without exposing the entire network. The solution is lightweight and fast, removing the hassle of managing VPNs and their often sluggish tunnels. The admin console offers excellent visibility, and integration with identity providers like Azure is seamless. I find the cost of Zscaler Private Access to be reasonable and attractive, particularly for enterprises, and I appreciate its recognition as a market leader.
What do you dislike about the product?
I find myself wishing the troubleshooting process was a little more straightforward, since resolving issues can often be quite frustrating. Other than that, I think the cost of implementing Zscaler Private is relatively high, especially for smaller organizations.
What problems is the product solving and how is that benefiting you?
I rely on Zscaler Private Access to provide secure remote connectivity for our hybrid workforce, all without the need for traditional VPNs. This approach helps reduce latency and improves the overall user experience, while still upholding robust security and compliance standards.
Great Security for Clients
What do you like best about the product?
I like that it provides an additional layer of security to our clients. We use it to provide secure private client access to their mission critical applications.
What do you dislike about the product?
Costs are always a concern and Zscaler's partner pricing model can be somewhat complicated. I love using their product but offering their pricing can be a little problematic from an MSP perspective
What problems is the product solving and how is that benefiting you?
We use it for SSO for our clients to access their applications in place of using VPN. It's a solid product and the support is stellar. We have Zscaler baked into our VMware stack and the additional layers of security that it allows for is great.
Zscaler Private Access: Simple and Secure, but Occasional Connection Issues
What do you like best about the product?
What I appreciate most about Zscaler Private Access is its simplicity. I no longer have to connect to a VPN, yet I still feel confident in its security. It operates seamlessly from any location, which has made my work both easier and more efficient.
What do you dislike about the product?
One thing I find frustrating about Zscaler Private Access is that the connection occasionally becomes slow or even drops for a few seconds. Additionally, troubleshooting can be somewhat confusing when something goes wrong, as it's not always clear whether the issue is with the app itself or the network.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access addresses the challenge of securely connecting to company applications without the need for a traditional VPN. It ensures a safe connection and simplifies remote work, whether I'm at home or elsewhere. Personally, it saves me time, provides quicker access, and allows me to feel confident about network security.
Zscaler Private Access: Seamless Remote Access
What do you like best about the product?
Zscaler Private Access has truly transformed the way we handle secure remote connectivity. Our users now enjoy seamless, always-on access to internal applications, all without the need for a traditional VPN.
What do you dislike about the product?
Setting up the system initially can be somewhat complicated, particularly when it comes to configuring access policies and connecting with several identity providers. Additionally, users have observed short reconnections occurring when they change networks or wake their laptops from sleep.
What problems is the product solving and how is that benefiting you?
Improved our security posture and reduced the risk of lateral movement or unauthorized access.
it helped us move away from legacy VPN infrastructure and adopt a true zero-trust model.
it helped us move away from legacy VPN infrastructure and adopt a true zero-trust model.
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