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Reviews from AWS customer

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105 reviews
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    Sujeet V.

A heavy load system dimmer.

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Starts with boot, and auto login. does not prompt repeatedly for passwords. works silently in the background.
What do you dislike about the product?
The installation of Zscaler has made the systems extremely laggy and slow.
most of the times the system freezes. perhaps our systems hardware is to be blamed, as they are 4 year old, and 8 gb systems.
What problems is the product solving and how is that benefiting you?
Used over trellix to monitor and restrict any unwanted breach of security of operational limits of intranet based network.


    PRAVEEN P.

Best ZTNA solution to achieve digital transformation

  • July 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy Integration with multiple identity providers, including Microsoft AD, Entra ID, Google, Okta, and Ping. And it supports both SAML and SCIM provisioning methods.
Quick Connectivity through the Client connector and multiple data centres available in different regions, we can select the nearest based on user and Application availability.
Some features, like Source IP Anchoring(SIPA) and Nano log Streaming Services, will really help to address special use cases.
We can raise a support case from the tenant, and the response from the TAC team is timely and effective.
What do you dislike about the product?
It is expensive to compare with a VPN solution, and it requires an additional subscription to utilise some features like NSS and SIPA.
What problems is the product solving and how is that benefiting you?
No complexity to connect apps- Private applications are hosted in differnt on-prem datacenters and clound environments, without doing any changes in network architecture, easily connect applications via App connectors.
Secure way of connect- Application & datacenter network details are not publicly accesble/hosted, there is no direct connectivity between end device and Applications. Appications connected with App connectors, and App connectors accessble via Client connector only.
IP requirement- In some use cases, client applications only accessble via corporate public Ip, by deploying SIPA, we have access client application via our own IP not through Zscaler cloud IP.


    Abishek S.

Secure access without VPN hassles

  • July 05, 2025
  • Review provided by G2

What do you like best about the product?
Zscaler Private Access provides fast, secure access to internal apps without using a traditional VPN. It improves productivity and ensures strict access control through its Zero Trust model, which is essential for maintaining client data security.
What do you dislike about the product?
At times, Zscaler Private Access feels more like an extra step than a benefit. When internal apps don’t load properly or access is denied for no clear reason, it disrupts my workflow. The tool doesn't always feel helpful in day-to-day tasks, especially when working on low-risk or routine activities
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves the problem of secure remote access to internal apps without using a VPN. It improves data protection, reduces access delays, and helps maintain client security compliance in my role


    Hospital & Health Care

I have used zscaler at work for the past few months.

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
I don't really like zscaler that much at all.
What do you dislike about the product?
I do not like how random it is and how it comes up at the worst times
What problems is the product solving and how is that benefiting you?
I guess it helps keep our computers safe


    Mohammed O.

ZPA in Action: A Deep Dive into Zscaler’s Zero Trust Solution

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
ZPA doesn’t rely on traditional VPNs. Instead, it connects users directly to applications—not the network—minimizing lateral movement and reducing the attack surface.
What do you dislike about the product?
Figuring out why something isn’t working can be confusing. If your internet is down, you can’t access your apps.
What problems is the product solving and how is that benefiting you?
Traditional VPNs give users full access to the network, which can be a security risk and often slows things down but ZPA provide application base networking which does not slow my system down.


    Athimoolam A.

its one of the Best VPN i have worked

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
Seamless Remote Access
Ease of Use & Scalability
No Hardware Dependency
Reduces time spent on redundant access mapping and troubleshooting.
Enhances performance by routing traffic through Zscaler’s cloud.
Boosts business productivity by simplifying secure access
What do you dislike about the product?
still the cisco Jabber is not supporting properly.
Users report slow loading times, latency, and connection delays, especially under poor network conditions or when accessing high-bandwidth internal apps.
The subscription model can become expensive over time, especially for smaller organizations.
What problems is the product solving and how is that benefiting you?
VPN clients require manual updates and maintenance.
Mapping user access to applications is time-consuming and error-prone.
Public-facing IPs and open ports are vulnerable to exploitation.
Benefits:
ZPA enforces least-privilege access: users connect only to specific applications, not the network
Cloud-native and easy to deploy across global sites.
Supports hybrid workforces and IoT/OT device access


    Computer Games

Seamless and Secure Zero Trust Access for Remote Users

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zscaler Private Access is how easy and secure it makes remote access. There's no need for a VPN, and users get fast, direct access to only the apps they need. It just works in the background, and we get better control and visibility without slowing anyone down.
What do you dislike about the product?
Some time during new changes, it become very slow for user to access and we have heard a few complaints and escalation.
What problems is the product solving and how is that benefiting you?
It helps us move away from traditional VPNs, which were slow and hard to manage. It solves the problem of giving users secure access to internal apps without exposing our network. Now, users get faster, safer access from anywhere, and we have better control, visibility, and fewer support issues.


    Ayush K.

Zscaler Private access

  • February 08, 2025
  • Review provided by G2

What do you like best about the product?
It is smooth and high secure which increases your reliability to the website.
What do you dislike about the product?
Need some improvements in website speed as well frontend.
What problems is the product solving and how is that benefiting you?
The most impressive thing about Zscaler is smoothness and uder friendly.


    Marketing and Advertising

Secure and seamless access to applications and data

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
From a security and IT standpoint, it helped 6sense to be more secure and efficient when it comes to wireless connectivity. It very easier to use and frequency of use is regular with multiple number of features.
What do you dislike about the product?
The implementation and integration part was little bit difficult and took time to sync with the data. Although customer support was prompt to respond to all the issues.
What problems is the product solving and how is that benefiting you?
It is providing secure network environment and providing wireless secure access to applications without connecting to 6sense network.


    Computer Software

Zscaler Private Access Review

  • February 01, 2025
  • Review provided by G2

What do you like best about the product?
Zscaler Private Access (ZPA) provides us with a seamless and secure connection to private applications without using a VPN service. It uses to zero trust model to achieve this secure connection.

ZPA has a vast global network consisting of multiple data centers, making it easy to connect and use the application smoothly with seamless on frequent use of the application.

ZPA is easy to implement with your cloud or on-premises hosted application as it does not require any hardware installation.

ZPA has several features like customizable policies by administrators, support for legacy systems, and comprehensive security features.

ZPA provides API support that makes it easy to integrate with the existing tools and workflow.

ZPA has good and very helpful customer support that is available 24x7 to help there end client.
What do you dislike about the product?
The cost of the service is one of the major factors that cause an issue for some growing businesses.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access are replacing the traditional way to use private application using VPN by there zero trust architecture that help to make secure and yet a seamless connection with application.