AI For Work
Kore.aiReviews from AWS customer
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Review on Kore AI XO Platform
What do you like best about the product?
The best I like Kore.AI is very easy to implement the Virtual Assistant or Chatbots which can help in customer support. while using this platform, no where i felt like it is tool. It has given feel of Human Interaction. GenAI inbuild capabilities is really helping us to implement the Dialog flows and it is very easy to integrate the other platforms by activate the channels.
What do you dislike about the product?
There is no much of Dislikes, but sometimes the platform is taking more time to reflect the changes.
What problems is the product solving and how is that benefiting you?
Kore.AI is helping us more in customer support to address the complex incidents and best part like about it is Agent Transfer where not only bot interaction we can also connect with live agent. It is really reducing the time of address the end user queries and provide the quick solutions with accuracy.
KoreAI for the Dub
What do you like best about the product?
The claim of KoreAI stands true because being a developer the ease of creating a conversational AI solution was something un-imaginable. The deployment is also very seamless with the ease of integrating and implementing with multiple channels.
What do you dislike about the product?
There are a few bug fixes which can be worked upon, like data check in the forms and compulsory use of scripts while auto populating forms based on context data.
What problems is the product solving and how is that benefiting you?
Instead of writing long tedious code KoreAI provides a very simple low code solution which facilitates for steady creations of virtual assistants.
Challenging
What do you like best about the product?
It is a very noble program and easy to work with.
What do you dislike about the product?
Sometimes the platform does not save some things
What problems is the product solving and how is that benefiting you?
It supports me in solving problems that I may have and thus I don't get so worn out.
Effective Training and Powerful Features
What do you like best about the product?
I like best that Kore.AI offers a user-friendly interface and comprehensive training, guiding users step-by-step through the process of building and deploying conversational AI solutions. The most helpful aspect of Kore.AI is its structured training approach, which includes hands-on exercises and clear guidance from instructors, making it easier to understand and apply the platform's features. The upsides of using Kore.AI include its robust feature set for developing sophisticated virtual assistants, the intuitive interface, and the excellent support and training resources that help users navigate the platform effectively.
What do you dislike about the product?
I dislike that frequently using bookmarks causes them to shift positions, which makes them difficult to manage and edit.
What problems is the product solving and how is that benefiting you?
Kore.AI is solving the problem of developing and managing complex conversational AI systems with ease. Its intuitive interface and comprehensive training streamline the process of building virtual assistants, allowing me to quickly implement advanced features and integrations. This has significantly increased my productivity and ability to deliver sophisticated solutions.
Kore.ai XO 11 Platform
What do you like best about the product?
The latest version of platform now integrates Generative AI in all the possible ways, making it even easier for us to create chatbots and flows.
What do you dislike about the product?
Random stutters and glitches while using the platform. it doesn't properly load the dialogflows some times.
What problems is the product solving and how is that benefiting you?
We had implemented some internal chatbots within JnJ. those are completly built on kore.ai from ground up. it includes internal ticketing systems, answering FAQs related to this system
It was very intellectual training
What do you like best about the product?
The best thing is its nocode low code platform
What do you dislike about the product?
search assist and mart to be integrated with bot builder
What problems is the product solving and how is that benefiting you?
It is helping me to build complex workflow with ease.
Very well explained
What do you like best about the product?
the simplicity of use and the potential to adapt, of implementation, detail in support, and easy to integrate
What do you dislike about the product?
some menu locations that allow better access
What problems is the product solving and how is that benefiting you?
lack of personnel or product automation that allows us to employ resources in other areas and gives us the opportunity to implement on many platforms and companies
Good to learn, helpful and quicker
What do you like best about the product?
Ease to build conversational AI/ Design better conversation experience
What do you dislike about the product?
limitation or issues with platform(concepts)
What problems is the product solving and how is that benefiting you?
designing conversation on business requirements
Kore.ai Features
What do you like best about the product?
Good Handson Experience while learning Course and doing some certifications. Easy way to build more and customize bots easily. Ease of Implementation.
What do you dislike about the product?
Some Feature like Nodes must be in workspace level
What problems is the product solving and how is that benefiting you?
Easily capturing intent and handling with bot action and using LLM in VA.
Platform terbaik untuk pengembangan chatbot
What do you like best about the product?
It is easy to develop a chatbot flow to train the bot. It is easy to make an API call to have a script to do core development tasks. NLP is the easiest to use and train the bot.
What do you dislike about the product?
The platform itself should use more advanced level JavaScript. API calls should have a timeout of more than 20 seconds.
What problems is the product solving and how is that benefiting you?
Building a chatbot and training chatbots. There are many channels already available to make it easy to integrate with different channels. A data table is available for SQL querying. It is the best platform with almost all the features.
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