Agentforce Service
Salesforce, Inc.External reviews
6,982 reviews
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Great for organizing prospects and making salesmen accountable
What do you like best about the product?
We like the ability to run reports and compare fiscal quarters and years
What do you dislike about the product?
We wish it would cost less, but also know it has increased our salesmen accountability
What problems is the product solving and how is that benefiting you?
Better evaluation of each salesmen based on actual sales data
Recommendations to others considering the product:
If you have a team of 10 or more salesmen this is a must have.
User friendly, no complaints
What do you like best about the product?
I liked that the portal was easy for all parties to use. It didn't take much time for people to pick it up. We preferred it to our previous portal.
What do you dislike about the product?
I didn't really have any issues with the portal. We were all been happy with the way that it was implemented in our day to day work and felt that it was better than our previous portal.
What problems is the product solving and how is that benefiting you?
We used it for staffing and traffic through our site. We have liked how easy it is for everyone to use. We realized that it was more user friendly than other alternatives.
Salesforce enables engagement and the results are game changing
What do you like best about the product?
Salesforce enables comprehensive and holistic engagement with constituents. and when done right the results are measurable and meaningful. in one use case, we needed to increase applications among a target group. we used to send an email and hope.
What do you dislike about the product?
The Basic Product works well as Out of the Box. Building Current Business Processes took more effort than was projected.
What problems is the product solving and how is that benefiting you?
Customer and employee management
Great Software
What do you like best about the product?
Salesforce Customer Portal is incredibly user friendly, with great customer service and customization.
What do you dislike about the product?
There is nothing I dislike about this product
What problems is the product solving and how is that benefiting you?
Setup a customizable portal for client needs to display relevant information to end users
Massive solution does almost everything
What do you like best about the product?
customization is what this software is about. ties in to O365 very easily and cuts down time and effort.
What do you dislike about the product?
you cannot use it right out of the box. salesforce sells you the solution but then have to find a consultant to help you set it up
What problems is the product solving and how is that benefiting you?
CRM, web interface for interaction, and payment tracking
Recommendations to others considering the product:
If you are new to it do not expect to start using it right away, invest in a 3rd party consultant to tailor it for your need. this will save you so much time and money
Pretty good and company standard
What do you like best about the product?
I have used it at various sales and costumer service jobs in the past, is really user friendly and easy to pick up.
What do you dislike about the product?
Small bug glitches, cannot recall specific instances.
What problems is the product solving and how is that benefiting you?
Capturing costumer orders quickly and accurately.
Review of Salesforce Customer Portal
What do you like best about the product?
Collaborative portals and social discussion forums are best in class with Salesforce.
SalesForce is best in class when it comes to CRM and its capabilities. Several systems integrate with Salesforce. In our organization, we have integrated SalesForce with Celigo, NetSuite, TSheets, Box, SImpplr Intranet and Microsoft Outlook.
SalesForce is best in class when it comes to CRM and its capabilities. Several systems integrate with Salesforce. In our organization, we have integrated SalesForce with Celigo, NetSuite, TSheets, Box, SImpplr Intranet and Microsoft Outlook.
What do you dislike about the product?
Would be nice if there were nice training vidoes around it. There is really nothing else to not like. They did a great job. Creating reports and Dashboards could have been a little easier. I am sure they are working on some advanced training tools for this.
What problems is the product solving and how is that benefiting you?
System and people collaboration, system integration. SalesForce is our system of record and we are pleased with SalesForce. Its a great product.
Recommendations to others considering the product:
Great Product, glad we went live with it.
My advice to other users looking to use SalesForce is "GO for it, you really cannot go wrong with this tool"
It is an open CRM which can connect to pretty much anything. The workflow and functionality is simply awesome!
My advice to other users looking to use SalesForce is "GO for it, you really cannot go wrong with this tool"
It is an open CRM which can connect to pretty much anything. The workflow and functionality is simply awesome!
Sales force works efficiently
What do you like best about the product?
I like how I can search for all open cases
What do you dislike about the product?
Sometimes it's hard to navigate in the website especially when I'm on the phone and I don't have that much time to fill in all of the information. I wish there was an automatic fill in extension that help speed the process.
What problems is the product solving and how is that benefiting you?
I help people get information about their shipments, and solve problems they faced with their shipments. Sales force really helps us record every case.
Salesforce
What do you like best about the product?
It's useful for my company some errands have various organizations.
What do you dislike about the product?
Too many tabs. Hard to run reports at times. Not user-friendly.
What problems is the product solving and how is that benefiting you?
Managing SLA
Safelforce for start ups
What do you like best about the product?
How many different views and all the information about each person in it
What do you dislike about the product?
How confusing navigating the website is.
What problems is the product solving and how is that benefiting you?
Being about to run audits
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