One of the easiest Enterprise Search solutions to implement for medium to large enterprises
What do you like best about the product?
The SmartHub product and connector framework are flexible and powerful, allowing connectivity to common on-prem and cloud hosted endpoints. The real strength in BA Insight's Enterprise Search is in their technical team. Their implementation team proved to be highly knowledgeable and worked well with our in-house development team, which in turn allowed us to get all of the configuration and customizations we wanted before we went live.
What do you dislike about the product?
At the time of writing, the cloud-hosted Enterprise Search still relies on traditional servers for some functions and is less robust than other cloud-native solutions. We expect that this will improve quickly based on their latest roadmap.
What problems is the product solving and how is that benefiting you?
The need to provide a quick and easy way to find documents and emails across all of our on-prem, cloud-hybrid, and cloud-hosted platforms.
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