Great conversational AI bot in the market
What do you like best about the product?
Interacts with users and understands the queries very promptly. Seamless and easy to implement this bot on the channels. Aisera bot will reduce human intervention for simple issues using bots knowledge (acquired from historical data and Knowledge articles) and resolves them, this way we can efficiently use support analysts to work on real problems.
What do you dislike about the product?
Lack of documentation/training to individuals
What problems is the product solving and how is that benefiting you?
act as a helpdesk agent and respond to user queries faster
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