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PrinterLogic SaaS

PrinterLogic | 1

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External reviews

252 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Law Enforcement

My favorite printer management solution

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
The UI is great for the end user portal and admin portal. This was fairly easy to set up using the virtual appliance. It is also very simple to add printers / drivers etc. Overall a great product. I would highly recommend to anyone.
What do you dislike about the product?
I have not found any downsides to using this product.
What problems is the product solving and how is that benefiting you?
PrinterLogic helps me track all my network printers. It also helps me simplify adding network printers for end users.


    Steve S.

PrinterLogic makes managing your printer environment a breeze!

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
PrinterLogic provides us the ability to define printers to users based on their VLAN/Subnet as well as Active Directory groups and user accounts. We use PrinterLogic to deploy printers, and define default printers via VLAN as we have a lot of "Floating" users that go from branch to branch, and we wanted to make their printing as easy and effortless as possible for those users. That's where PrinterLogic SHINES!!
What do you dislike about the product?
I really don't have any "dislikes" about PrinterLogic! Every issue or question I had with the product, I leveraged their support and had good answers promptly, and accurately!
What problems is the product solving and how is that benefiting you?
We needed to be able to define printers and set the default users for several "floating" users using their VLAN/Subnet/IP Address range. PrinterLogic is GREAT for this need!


    Bryan S.

Great Remote Mgmt Program

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
PL allows you to manage numerous devices across multiple locations/networks. You can set custom permission for each printer. Also, use remote deployment for specific or all users
What do you dislike about the product?
There was a little bit of a learning curve during implementation, but customer support was a real asset.
What problems is the product solving and how is that benefiting you?
Remote mgmt of almost 200 printers for 1000+ staff, across various remote sites


    Electrical/Electronic Manufacturing

Printerlogic is much better than Printer Servers

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
It makes printers easy. Not having to deal with a Print Server anymore is a best thing since sliced bread.
What do you dislike about the product?
Everything about this software is great and I have no complaints
What problems is the product solving and how is that benefiting you?
Getting rid of unsecure print servers.


    Yasin J.

PrinterLogic Review

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
The ease of adding and removing printers and the ease of setting up printers.
What do you dislike about the product?
How you have to save the changes in one section of the setup before moving on to another tab of the same printer setup.
What problems is the product solving and how is that benefiting you?
It automatically removes/adds the office printer when end users leave/enter an office based on the devices IP address. This feature gives it some security for confidential client information.


    Hospitality

Once I was given admin access it was very easy to manage and add new drivers for different OS's

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
It is very easy to use, I don't have to guess where a developer put an option or control.
What do you dislike about the product?
Don't really have too many things, finding help on a couple of things seemed a pain intil I just realized that I had the support emial already.
What problems is the product solving and how is that benefiting you?
Being able to support so many different brands of printers and locations makes it nice when the setup is so easy


    Sean D.

Ease of Use

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Easy to deploy to multiple sites without on prem servers.
What do you dislike about the product?
Some drivers may be difficult to work with.
What problems is the product solving and how is that benefiting you?
Able to easily deploy printers to servers and clients with no need for on prem servers.


    Scott W.

Very user friendly

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
PrinterLogic has made our jobs in the IT deparment a lot easier. Before PrinterLogic we were flooded with tickets to add specific printers to users computers. With PrinterLogic our users are able to simply go to our link that has our printers orginized by building and floor, select the printer they need and it installes it for them.
What do you dislike about the product?
The only complaint that I have with PrinterLogic is I wish that we could have been using it a lot sooner that we have been.
What problems is the product solving and how is that benefiting you?
The amount of tickets that we were getting to add printers to users computers.


    Computer & Network Security

Printer Logic

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
Printerlogic makes it easy to remote print and deploy,

I dont have to pull my hair out eveyr 10 minutes, as printer logic makes it easy to update softwares ect

Customer support is really good so far, i have no complaints,

Printer logic is used on a daily basis here
What do you dislike about the product?
When integrating it for the first time i had to use command prompt, add the exe into the public users file location and make a batch file in order to run it to get it working with the key,

Im not sure if thats how we have the business set up as it came in just before my time and i wasn't involved int he decision process
What problems is the product solving and how is that benefiting you?
Print management, we do not need to update each printer with the software manually as printer logic sorts this out,

Makes it easy to clear print queues and check statuses of printers,

Easy to remote print with it


    Government Administration

Easy to use and works well

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
We had experienced problems with the MS PrintNightmare making deploying printers very buggy. Switching to using PrinterLogic was fast, reliable, and has enabled us to not have to worry about our printers and focus on other tasks. Initial deployment went mostly smooth with a few minor issues but support was excellent to get the issues figured out and get the product deployed. Ongoing support has also been excellent.
What do you dislike about the product?
I am not fond of browser extension based agent deployment and we had some initial work to get it to work correctly but it has been fine since.
What problems is the product solving and how is that benefiting you?
Microsoft print servers and driver deployment were crippled by PrintNightmare exploit. Made it extremely difficult to consistently add printers and drivers to workstations. PrinterLogic immediately fixed the issues once deployed.