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SEON Review
What do you like best about the product?
The platform is really easy to use and when reviewing accounts where the risk level sits. I like the detail provided from the enhanced data and really helps close off reviews / complaints. The customer success team are great, always on hand for questions or to provide insight.
What do you dislike about the product?
The main dashboard needs a bit of work, its provides an OK overview but really needs to be bespoke to each business. Being able to quickly see spikes in the customer touch points that are important to me would really help.
What problems is the product solving and how is that benefiting you?
Putting a stop to multi-accounting, account takeover and being able to quickly link multiple accounts together are just a few of the benefits. This leads to the operation team being able to spend more time on the 'good' problems within the business.
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Best fraud solution so far
What do you like best about the product?
Customer service is amazing, solution is easy to start ( demo account is a great way to discover the solution,
What do you dislike about the product?
I don't really think about anything I dislike about the solution
What problems is the product solving and how is that benefiting you?
identity theft and fraud networks, ROI was positive after only one month
Recommendations to others considering the product:
just do it !
I really like the platform SEON. You have a good overview about the possibilities.
What do you like best about the product?
Quick check of suspicious activities. Good Quote!
What do you dislike about the product?
some technical functions on the platform itself.
What problems is the product solving and how is that benefiting you?
blocking suspicious members on our platform. those members don't need to be checked seperately
Recommendations to others considering the product:
Good platform to quickly check suspicious activities on platforms.
An essential tool when other methods fall short.
What do you like best about the product?
SEON checks a variety of services that other services do not. It is easy to use and its integration into our dashboard is seamless. Whenever traditional methods come short, SEON often has the answer.
What do you dislike about the product?
SEON still falls short of the type of information that can sometimes be gathered for free through services like Holele/Osint. It would also be great if there was a way to determine that a match on email username and Twitter username, for example, is not definitive evidence of that email being used for that Twitter account, or that the Twitter account does not exist, or that it is not related at all to the original email holder.
What problems is the product solving and how is that benefiting you?
We determine whether or not an order was placed by the person who is going to receive it, particularly in the eCommerce space. SEON helps us determine whether the email has ample health and accounts associated with it, and oftentimes whether there is an identity match to the person that the item is being shipped to.
Versatile fraud prevention
What do you like best about the product?
You can configure almost anything creating complex escalating rules. You can also opt for a simpler approach and quickly adapt if your strategy is found wating.
What do you dislike about the product?
Compared to a real electronic ID it still falls short but for markets where an electronic id is not available it is a very competitive offering.
What problems is the product solving and how is that benefiting you?
I am trying to prevent customers from receiving multiple bonuses by creating multiple accounts on my website. It is quite important to be able to offer a nice bonus and the better SEON works the better a bonus I can afford to offer.
I'm very happy using SEON at my workplace!
What do you like best about the product?
The customizable & easy layout :) In the previous company I was using ThreatMetrix, and I have been loving SEON even more. As I mentioned, the layout is so easy to use and also aesthetically pleasing! All information needed is shown, and split into several white sections and boxes, making is super easy to navigate and organize information in my mind
What do you dislike about the product?
Sometimes it takes a while to load customers on SEON. We have to wait a little while, and since as payment analysts we need to process payments really quickly, it disrupts our productivity.
What problems is the product solving and how is that benefiting you?
We are stopped fraud gangs, gambling addicts, credit card fraudsters, bonus abusers and adhering to our casino legislations which are different from country to country. The most beneficial feature is definitely the ability to create rules to stop log ins and payments
Very customer-friendly and comfortable platform to use whenever it is your turn to recognize fraud
What do you like best about the product?
1. A possibility to blacklist most-likely fraudulent patterns of the possible customers;
2. A possibility to monitor transactions that are most-likely fraudulent with the rules you have already created and blacklisted
2. A possibility to monitor transactions that are most-likely fraudulent with the rules you have already created and blacklisted
What do you dislike about the product?
1. I dislike that some transactions during the transactions monitoring appear Risky and need to be reviewed when it is understandable that according to the blacklists and rules created these transactions should 100% go to Decline;
2. I do not like that SEON sees a potential fraud or a rule break only when the customer is depositing, it could be very nice if those things could have been checked when the customer logs in to the platform, as well
2. I do not like that SEON sees a potential fraud or a rule break only when the customer is depositing, it could be very nice if those things could have been checked when the customer logs in to the platform, as well
What problems is the product solving and how is that benefiting you?
1. Finding fraudulent customers;
2. Monitoring incoming transactions;
3. A really helpful possibility to blacklist customers with potentially fraudulent patterns before-hand
2. Monitoring incoming transactions;
3. A really helpful possibility to blacklist customers with potentially fraudulent patterns before-hand
Recommendations to others considering the product:
It is very easy to start a SEON journey even by yourself since the platform during the first usage shows everything you may need during an introduction video showing what and where you may do
Best service
What do you like best about the product?
I really enjoy the huge amount of tools SEON is offering which helps to prevent most of unlikely activities
What do you dislike about the product?
nope, everything runs perfectly with nothing to be improved
What problems is the product solving and how is that benefiting you?
Fraud
Recommendations to others considering the product:
Keep it up
I have been working with Seon for 3 months at Gambling industry
What do you like best about the product?
Detailed IP geolocation checks, screening of personal data for fraudulent indicators, check for social media profiles (very helpful in CDD process), rules management system is quite easy to use without specific knowledge (this means friendly environment). Great tool for manual search on lot of parameters like card BIN, card details etc, not so many providers have such solution
What do you dislike about the product?
Unclear Rule for "Domain is free provider", in time where most people are using gmail accounts it is too many false positives and too many alerts on such rule which makes employee work more time wasting
What problems is the product solving and how is that benefiting you?
A lot of fraudulent users could be found, specially whose who use the same data in their personal profiles, this specially helps if there is fraud attack from one related group which could be catched fast using SEON solution
Recommendations to others considering the product:
Deeply go through all opportunities of Ruleset configuration
Great functionality
What do you like best about the product?
easy to adjust to the specific needs and add new features, user-friendly interface
What do you dislike about the product?
Haven't found any issues yet. Transaction monitoring alerts sometimes could work better.
What problems is the product solving and how is that benefiting you?
Transaction monitoring, fraud prevention.
Recommendations to others considering the product:
The best market solution so far, I had experience with multitasking features
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