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KYC specialist
What do you like best about the product?
SEON is very convenient for everyday use when checking users, as it includes a wide range of data that is useful at different times.
What do you dislike about the product?
Because SEON has so many different functions, it's always difficult for a new user to understand its intricacies. Network analysis is also not always user-friendly, as it doesn't include all the necessary parameters and requires customising the rules.
What problems is the product solving and how is that benefiting you?
The way SEON collects and analyses device data has repeatedly helped in investigating fraudulent patterns
Reliable Fraud Detection with User-Friendly Interface
What do you like best about the product?
I like the interface of SEON. Fraud Fighters and how easy it is to go through the features. The initial setup was very easy.
What do you dislike about the product?
I find the Clone Search feature could be improved to make it easier to understand the results. The results showing the connections could be distributed in a more organized way, without the brackets and quotation marks.
What problems is the product solving and how is that benefiting you?
I use SEON. Fraud Fighters to identify linked accounts and groups with suspicious activity, and it helps me create rules and find these connections.
Flexible anti-fraud rules and alerts, with increasingly better data visualization
What do you like best about the product?
Seon allows us to create rules and alerts that can adapt to different types of fraud or different fraudulent groups. Additionally, over time it has evolved and shown improvements in data visualization, which facilitates faster decision-making.
What do you dislike about the product?
When creating alerts or rules, the language and configuration process are too technical, primarily oriented towards Data Analytics. In many cases, fraud analysts do not have that level of technical knowledge, which makes it difficult to use. It would be ideal if these functions were more "user-friendly" and intuitive to facilitate their configuration.
What problems is the product solving and how is that benefiting you?
In our case, it provides us with the option to have a Black List and White List to block fraudulent data. Additionally, it allows for the implementation or adaptation of rules according to the new products or developments that the company may have.
New User Using Fraud Detection
What do you like best about the product?
I recently began using SEON, and it has transformed my approach to security. The advanced fraud detection tools allow me to identify suspicious activities swiftly and effectively.
What do you dislike about the product?
So far, as a new user, I haven't encountered anything about SEON that I dislike.
What problems is the product solving and how is that benefiting you?
SEON stands out for its user-friendliness, allowing us to easily spot potentially fraudulent transactions without requiring extensive technical knowledge. The platform's real-time insights enable us to address issues proactively, ultimately saving us both time and money. Additionally, the customization options are a significant advantage, as we can adjust the settings to meet our specific requirements.
Best-in-Class Data Enrichment with a Clear UI, Great Docs, and Splendid Support
What do you like best about the product?
SEON enriches existing data sources like no other provider, and it comes with a very clear web UI, solid accompanying documentation, and splendid customer support. Continuous data enchantments are also a point to note down.
What do you dislike about the product?
Some features still lack automated fixes, such as handling larger batch-import uploads, although the support system has been proactive in helping address these issues.
What problems is the product solving and how is that benefiting you?
SEON helps us detect unwanted behavior early in our application funnel, including bot attacks, fake or stolen identities, phishing, and similar activity.
Specialists in their field with a mature, well tailored product
What do you like best about the product?
Specialists in their field, very mature product on the market.
What do you dislike about the product?
I'd appreciate option of instant support.
What problems is the product solving and how is that benefiting you?
SEON is great software for real-time transactions scoring and smart-decision making. It helps to maxime usage of data for the benefit of risk management and fraud prevention. In addition, they provide AML module which complements the checks and scoring. It greatly helps to save time and maxime the detection.
Effective, Flexible Fraud Prevention with Strong Insights
What do you like best about the product?
Fraud Fighters stands out for its ease of use and quick implementation, allowing teams to get up and running without friction. The platform integrates smoothly with existing systems, offers a strong set of features, and is intuitive enough for daily use. Combined with responsive customer support, it’s a reliable tool for managing fraud efficiently.
What do you dislike about the product?
One downside is that the learning curve can be a bit steep for more advanced features, and fine-tuning rules to match specific risk profiles may require ongoing effort over time.
What problems is the product solving and how is that benefiting you?
SEON helps solve key challenges around detecting and preventing online fraud by using rich data signals, real-time scoring, and flexible rule logic. This means fewer fraudulent transactions and lower chargeback rates, which saves time and money while letting our team focus more on genuine customers and strategic work rather than manual investigations.
Practical Fraud Insights Backed by a Strong Community
What do you like best about the product?
SEON – Fraud Fighters stands out for its ease of use and relatively smooth implementation, allowing teams to get value quickly without a steep learning curve. Integration with existing systems is generally straightforward, and the platform offers a solid range of features that cover core fraud-prevention needs. Customer support and community engagement are strong, making it easy to get help or insights when needed, and the platform is useful on a frequent basis for staying up to date on fraud trends and best practices.
What do you dislike about the product?
On the downside, some aspects of the platform and community can feel slightly promotional toward SEON’s own products, which may reduce perceived neutrality. While integration and implementation are usually manageable, they can still require notable technical effort for more complex environments. The number of features, while sufficient for most use cases, may feel limited for advanced teams seeking deeper customization, and the depth of support or content can vary depending on the specific session or interaction.
What problems is the product solving and how is that benefiting you?
SEON – Fraud Fighters is solving the problem of fragmented fraud knowledge and the difficulty of staying ahead of constantly evolving fraud tactics by creating a centralized, practical community for fraud professionals. By sharing real-world insights, trends, and proven strategies, it helps reduce guesswork, speeds up decision-making, and supports more effective fraud prevention without harming the customer experience. This benefits me by keeping me informed, improving risk strategy alignment, and providing actionable guidance that can be applied quickly to day-to-day fraud and risk challenges.
Packed with Useful Tools and Easy Navigation
What do you like best about the product?
A lot of useful tools and easy to navigate, everything you search for can be easily found
What do you dislike about the product?
Sometimes filters can be challenging to find and learn.
What problems is the product solving and how is that benefiting you?
Fraud detection , transactions and users easy filtering.
Effortless to Use and Intuitive
What do you like best about the product?
The user interface has been meticulously engineered to ensure that the end-user experience is as intuitive and frictionless as possible. By eliminating steep learning curves, the platform allows individuals—regardless of their technical background—to navigate the system with effortless precision and immediate proficiency.
What do you dislike about the product?
While the system generally performs its core functions, we have observed intermittent periods of significant latency that occasionally culminate in total application failure. These performance bottlenecks appear to be inconsistent, yet they result in unexpected service interruptions that force a manual restart of the workflow.
What problems is the product solving and how is that benefiting you?
Fraud detection and transactions review
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