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External reviews

295 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gambling & Casinos

DANIEL MITTON - SOFT2BET

  • November 25, 2021
  • Review provided by G2

What do you like best about the product?
The SEON Team - top-notch. I've been very impressed with all team members' knowledge and proactiveness regarding our collaborations.
What do you dislike about the product?
Nothing yet, to be honest, but we are yet to test the system on our most prominent brands.
What problems is the product solving and how is that benefiting you?
Yes, we are targeting bonus fraud mainly to stop syndicates on markets with real concerns.


    Internet

A good procut that fits our needs well

  • November 23, 2021
  • Review verified by G2

What do you like best about the product?
Variety of data being scraped, user interface, ease of use and various other features. Additionally, quality customer support as well as timely answers to various queries.
What do you dislike about the product?
Everything seems fine regarding SEON as I seem to like everything they have and have no complains regarding their provided features. I would like to see more improvements in more data being detected.
What problems is the product solving and how is that benefiting you?
Financial fraud on a systematic level, bad users overall. Yes we are benefiting financially using this product as our fraud prevention helps us to filter more fraudulent users.
Recommendations to others considering the product:
I would suggest using that for other customers since it is easy to use and implement and does prevent fraud easily. SEON is email based fraud prevention tool as it puts emphasis on emails and a lot less emphasis on other data points. If your business if focused on ecommerce I think this would be a way to go although if specific data points are the way you evaluate your customers some other solutions might fit you a lot better. As an internet based company we use SEON to strenghten our KYC process so it really is enough for us. As earlier suggested I would prefer to add more data points in which you evalute customers especially on manual page. If there was a possibility to see more data about the customer itself that would be great.


    Gambling & Casinos

SEON is a great back office and very user friendly , has many features

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
That it helps so much in regards to detecting Fraud and the program itself is quite easy to use.
What do you dislike about the product?
Nothing really comes to mind, I find SEON a very useful back office.
What problems is the product solving and how is that benefiting you?
Personally I use SEON only to blacklist Players as in my department we do not have other uses for it
Recommendations to others considering the product:
I recommend using SEON as it is a super user friendly program and has many perks and tools to detect and prevent Fraud.


    Gambling & Casinos

Proactive team with a great solution

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
Profesional team, easy integration, well working product
What do you dislike about the product?
We haven't encountered any issues so far.
What problems is the product solving and how is that benefiting you?
Multiple account registration, device/browser sharing, fake accounts


    Internet

Great tool for risk management as well as lead enrichment

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
Broad scope of the services provided, especially email data enrichment. Broad range of rules are great too
What do you dislike about the product?
Would need greater user interface improvements when analyzing connections with other accounts. Especially taking degrees of separation into account
What problems is the product solving and how is that benefiting you?
Payment fraud, coupon abuse


    Vlad-Mihnea D.

Surprisingly efficient and helpful fraud tool

  • November 20, 2021
  • Review verified by G2

What do you like best about the product?
The thing that I like best about SEON, aside from the team (everybody there seems super nice, very well-rounded in pretty much everything Fraud-related, and always eager to help) is their tool's remarkable accuracy - I've been working in the online gambling industry for over 10 years now, and I must admit, when I first heard about a 3rd party platform for risk analysis, mostly automated, I thought 'yeah, right!'. Now, after more than one year of having used SEON daily, I'm at a point where I couldn't picture a day's work without it. The interface is user-friendly, fast, and intuitive, the customized rules work flawlessly, and the machines seem to be learning and evolving constantly. In terms of Fraud Prevention &Fighting, I think SEON is the future!
What do you dislike about the product?
Nothing really, everything is on point and always working flawlessly.
What problems is the product solving and how is that benefiting you?
I use SEON on a daily basis to assess the risk level of dozens, sometimes hundreds of newly registered customers, in hopes to minimize fraud for the company I work for. There are a lot of benefits that came with SEON, one of the most important being time efficiency. What would have normally taken days, can now be achieved in just a couple of hours. But I think the most important aspect is the fact that it actually helps users prevent fraud - before, we were mostly identifying and reacting to fraud, now, with the help of SEON, we are able to spot it at very early stages and stop it in its tracks.


    Gambling & Casinos

useful tool with many functions

  • November 19, 2021
  • Review verified by G2

What do you like best about the product?
flexible customization, your own rules, the ability to recreate any user
What do you dislike about the product?
it is hard to say.I personally lack the ability to make test users who will have a strictly defined number of points for certain events
What problems is the product solving and how is that benefiting you?
The seon provides complete protection and there is no need to use your own solutions.
there are clearly fewer fraudters
Recommendations to others considering the product:
it is better to use a ready-made, well-established instrument, with good support when it comes to high financial risks


    Gambling & Casinos

Powerful

  • November 19, 2021
  • Review verified by G2

What do you like best about the product?
I find very helpful the tracking of the activities and the possibility to blacklist or whitelist each of them
What do you dislike about the product?
When finding more links I can't use the shortcut Ctrl + mouse click to open the customers in a new tab. But instead, I have to use the right-click and manually choose "open link in a new tab"
What problems is the product solving and how is that benefiting you?
I mostly use SEON to find the customer's connections and I find this feature the most useful for my actual role in the company


    Sports

Very good customer success team

  • November 19, 2021
  • Review verified by G2

What do you like best about the product?
The team has a fast response time and great product. They integrate their support directly in your Slack team.
What do you dislike about the product?
Nothing really to dislike about Seon. Great company
What problems is the product solving and how is that benefiting you?
We're preventing fraud attempts for deposits and withdrawals and also duplicate account abuse


    Computer & Network Security

Fraud Day by Day

  • November 19, 2021
  • Review verified by G2

What do you like best about the product?
I do like that is Fast, reliable, and accurate in Checks. Helps every day by improving the workflow.
What do you dislike about the product?
I do not believe is something that I dislike about it. If I will find it, I will let you know guys,
What problems is the product solving and how is that benefiting you?
Checking the IPs of the customer, Mobile Numbers, Emails, and addresses. It's a real deal with this application.
Recommendations to others considering the product:
Best to GO! I do recommend this for everyone trying to fight and find the fraud.