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I had encountered several Fraud Fighter tools in my life and SEON had impressed me the most.
What do you like best about the product?
Hah, loads of things, Helpful, Knowledgeable stuff, easy interface. A can-do attitude and, of course, costs.
What do you dislike about the product?
The downside? none that I can recall. Clearly, nothing stands out as a lack.
What problems is the product solving and how is that benefiting you?
The Seon Fraud tool was delivering all that was required. Integrations, activations, and cooperation were top-notch. Seon still surprises me how easy it is now to reach out to anyone from Company, and they will more than happily help you solve outstanding issues.
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My experience with SEON
What do you like best about the product?
How easy it is to integrate into existing workflows
What do you dislike about the product?
No clear documentation on accepted formats for certain API request fields
What problems is the product solving and how is that benefiting you?
Getting as much information about a customer is critical for FairMoney in order to adequately assess risk and underwrite loans.
SEON provides us with actionable information on customer risk to helps us make better decisions
SEON provides us with actionable information on customer risk to helps us make better decisions
Great Platfrom to be inegrated with your own.
What do you like best about the product?
First of all, support is great. Within a matter of seconds, one can book a meeting with them. A free trial account is too good that allow understanding the platform without wasting money on RnD but right after that, realised that their solution is what we need for our problem.
What do you dislike about the product?
There is nothing that we need and this platform is not having
What problems is the product solving and how is that benefiting you?
We are having problems like Fake Accounts
Excellent professionals and nice communication
What do you like best about the product?
The fast communication. Nice ratio product/price
What do you dislike about the product?
Lost of non - relevant information in the documentation, could it be more customized.
What problems is the product solving and how is that benefiting you?
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Quite practical. Data showed in depth
What do you like best about the product?
The detailed information about the transactions offers information about the phone or the email, for example, if the phone could be fake or if it is linked to social networks and the same with the email. I consider very useful how it differentiates the registered address from the IP geolocation or even how it provides you all the info about the device used and its features. In summary, I like it because it offers handy information in depth
What do you dislike about the product?
Nothing so far, I think it shows all the info I need to analyze a transaction
What problems is the product solving and how is that benefiting you?
I use it to check suspicious players who recently registered in our casino, I analyze new players and pending withdrawals they could have.
It shows me information I would not identify without SEON, such as a player links to another player via IP, if the player is using a VPN, geolocation doesn't match with registered address....
It shows me information I would not identify without SEON, such as a player links to another player via IP, if the player is using a VPN, geolocation doesn't match with registered address....
Great product and team.
What do you like best about the product?
There are a few things that I like best to be honest. First, the portal is well designed, fast, and intuitive. Second, the team is pretty amazing. I've learned more about fraud in the three months of using SEON than I have in three years.
What do you dislike about the product?
So far, there is nothing I dislike and have nothing negative to say.
What problems is the product solving and how is that benefiting you?
Fraud is expensive, so reducing fraud is essential due to its cost and impact on profitability.
Recommendations to others considering the product:
The SEON team is very helpful, but you will also need to analyze their data with your data to gain insights.
Recommend SEON
What do you like best about the product?
Very good API documentation and quite accurate fraud detection
What do you dislike about the product?
Pricing could be improved more downside.
What problems is the product solving and how is that benefiting you?
Using SEON in fraud detection processes.
Fraud Prevention at it's best
What do you like best about the product?
How easy it is to use and the continued support from Seon team
What do you dislike about the product?
There is nothing. It does exactly what it says on the tin!
What problems is the product solving and how is that benefiting you?
Seon has helped us reduce multi-accounting, bonus abuse, affiliate fraud, self-exclusion fraud and much more. The amount of time saved not having to go through manual checks on accounts and the amount of information it provides so you get a complete overview.
Recommendations to others considering the product:
If you want a fraud prevention and Fraud detection tool which is easy to use, fantastic support and is great value for money, then look no further.
Great Customer Experience
What do you like best about the product?
The intensive data provided for decision making .
This makes the decision making process more seamless and detection of fraud transactions and accounts easily.
This makes the decision making process more seamless and detection of fraud transactions and accounts easily.
What do you dislike about the product?
No complaints so far, to improve better experience maybe some tooltip on the dashboard works a long way.
Self-help documentation can be better.
Self-help documentation can be better.
What problems is the product solving and how is that benefiting you?
Solve my issue on knowing a customer better and making accurate and precise decisions.
Fraud Fighters is right.
What do you like best about the product?
This is an extremely powerful toolset. It sort of scales with your experience with it. Anyone can log in here and see a ton of information useful in protecting yourself from fraudsters, but as well, useful in seeing what's happening in your business and with your customers. Extremely informative. Over time, the level of protection and control just increases.
What do you dislike about the product?
It did take me a little time to get used to some of the logic - it's not perfectly intuitive (although it certainly makes sense once you work it out). Takes a little practice to get the hang of it.
What problems is the product solving and how is that benefiting you?
There are a lot of different things we need to be aware of in our industry, and SEON helps us see most of them very easily. It's perfect for spotting people logging in on multiple accounts, and the information provided there helps us track down a lot of others that we need to be aware of.
Recommendations to others considering the product:
Definitely worth investigating. Spend some time checking out the documentation and certainly talk to the team if you can. If you're trying to protect yourself from fraud, this is what you need.
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