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External reviews

295 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jordan W.

Excellent fraud detection, but complex setup

  • May 14, 2023
  • Review provided by G2

What do you like best about the product?
SEON. Fraud Fighters is great because it has a lot of features to prevent fraud, like analyzing things quickly and giving risk scores. We can change the system to fit our needs, and it's easy to connect it to other things we use.
What do you dislike about the product?
Setting it up can be hard because you need to know a lot about how to find fraud. Sometimes it says something is fraud when it's not, but that doesn't happen much.
What problems is the product solving and how is that benefiting you?
Seon stops fraud from happening, so we don't lose money or have problems with customers. It finds anything weird really fast, which makes our customers trust us more. We can work on making our business bigger without worrying about fraud.


    Larry C.

A comprehensive and effective anti-fraud system worth the investment

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate Seon Fraud Fighters for its all-inclusive way of stopping fraud. It uses device tracking, online activity analysis, and smart computer learning to catch and stop fraud effectively. It also fits well with our current systems, making it simple to watch and control our security.
What do you dislike about the product?
My biggest issue with Seon Fraud Fighters is the complex and long setup process. This can be hard for small businesses with few resources. Also, the software can sometimes give false alarms that need manual checking for correctness.
What problems is the product solving and how is that benefiting you?
Seon Fraud Fighters has helped us solve many fraud problems in our business. It finds and stops fake transactions, which lowers our money loss and makes customers trust us more. The software also gives us useful information to make better decisions and improve our security.


    Karina M.

Staying ahead of cyber threats with cutting-edge fraud prevention

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
I like SEON. Fraud Fighters because it's good at finding and stopping fraud. It watches user behavior in real time to catch threats early. The risk scoring system can be customized, and it works well with other security systems.
What do you dislike about the product?
SEON. Fraud Fighters can be hard to set up and use if you're not very technical. Also, it can sometimes make mistakes and flag things that aren't really fraud, which means you have to check and fix the risk scores yourself.
What problems is the product solving and how is that benefiting you?
SEON. Fraud Fighters has been instrumental in reducing fraudulent transactions within our business. By effectively identifying and preventing fraudulent activities, we have saved considerable time and resources that would have been spent on dealing with chargebacks and disputes. Additionally, it has helped us maintain a positive reputation with our customers and payment providers.


    Sean C.

A deep dive into the world of fraud prevention and the platform that's got my back

  • April 01, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate the advanced machine learning capabilities of SEON. Fraud Fighters, which has helped our company significantly reduce fraud rates. Their comprehensive approach to fraud detection combines device fingerprinting, email, and IP analysis. Moreover, the integration with our existing systems has been seamless.
What do you dislike about the product?
SEON works well for finding fraud, but the way it looks can be hard to use sometimes. Also, getting it started takes a lot of time and work to set up just right.
What problems is the product solving and how is that benefiting you?
SEON. Fraud Fighters helps fight internet scams and lowers risks in our company. It finds and marks strange actions, so we can stop bad things before they happen. This makes our customers trust us more and keeps us safe. We can change how it works to fit our needs, making sure it stops fraud well.


    Heath B.

Efficient tool for identifying and stopped scams

  • March 12, 2023
  • Review provided by G2

What do you like best about the product?
One of SEON Fraud Fighters' finest features is its convenient interface, which makes managing fraud notifications a breeze. It uses machine learning techniques to quickly identify and stop scams. Due to its adaptable API connection capabilities, it is simple to combine with other programs and tools, enabling a more streamlined approach to fraud protection.
What do you dislike about the product?
Although SEON Fraud Fighters is a powerful fraud protection tool, due to its pricing, it might not be appropriate for companies with lower funds or transaction quantities. Additionally, it lacks some features that may be crucial for some companies, like chargeback claim management.
What problems is the product solving and how is that benefiting you?
By resolving a number of issues with fraud detection, I've discovered that this instrument has considerably enhanced our company processes. The software has grown to play a crucial role in our operations thanks to its real-time risk analysis and capacity to connect with other applications like Shopify, Stripe, and PayPal. Additionally, we have found it simple to watch risk ratings and spot possible dangers thanks to the software's customizable dashboard.


    Amit V.

Identifies and reduces fraud

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
I particularly appreciate the fraud prevention capabilities that SEON provides. My ability to identify suspicious activity and detect fraudulent activity is boosted by its comprehensive analytics tools. By integrating a scoring system into our website, I can gain insight into user behavior that I would otherwise not have, enabling me to make better decisions and develop better strategies to protect our users and our business.
What do you dislike about the product?
I dislike how SEON can link IP addresses when scoring parties associated with a transaction, even though neither party is connected to the same IP address. In addition, while the SEON plug-in is a useful tool, the hover-over feature is too restrictive as it prevents users from clicking beneath the pop-up.
What problems is the product solving and how is that benefiting you?
SEON Fraud Fighters helps my organisation identify and mitigate fraudulent activity, which in turn protects our customers and our business.


    Bill W.

Secure anti-fraud solutions from a single source

  • March 05, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate SEON's Fraud Fighters the most. This feature protects my organisation and its customers from suspicious activity, while being fast enough to quickly detect anything out of the ordinary in patterns or transactions. It also provides detailed reports on fraudulent attempts with an easy-to-use interface so I can manage the information with ease. SEON's fraud fighters make it easy for me to identify questionable users, and their activity logs are presented in an organised manner - this helps to ensure that no data goes unseen by anyone.
What do you dislike about the product?
I love the effectiveness of SEON's Fraud Fighters plugin; however, I do have one suggestion. The 'Check email' button that appears is a little too large and prominent in comparison to other features on the screen - although this isn't much of an issue as a quick mouse over any hidden text will reveal it anyway. It would be incredibly helpful if, rather than just giving me information about existing profiles, there was a link embedded in the analysis itself so that they could be easily accessed or, even better, viewed directly within the tool.
What problems is the product solving and how is that benefiting you?
The fear of account takeover is something I know all too well. Seon has helped to put my mind at rest by providing me with an easy and effective way to identify any fraudulent activity.


    Sarah M.

Outstanding anti-fraud services

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
I like that software can check consumers' identities online without going through many time-consuming verification procedures that were done manually before. By doing so, it saves me a lot of time and makes chargeback avoidance simpler. The system also includes a ton of additional useful features. It is great that software can display a user's location and indicate whether or not their email is functioning correctly. Last but not least, I really like that the system provides you with all information regarding user transactions, which can assist in spotting any suspicious behavior.
What do you dislike about the product?
Although I believe the website to be user-friendly and simple to use, it may take some training to completely comprehend all of its functions. Overall, I have no issues or objections with the website because it is reliable and functional. Also, I can always get in touch with their support staff, who are usually helpful and able to handle any issues fast, if I ever run into any problems or technical difficulties. I genuinely think the service is worthwhile and beneficial.
What problems is the product solving and how is that benefiting you?
With SEON, we have found excellent protection. The software applies AI-based formulas to examine user conduct trends and detect aberrations that signify deceptive actions. Thanks to SEON we identified and apprehended scammers who managed to evade detection by our system. It helped us avoid many monetary losses. Thanks to it, our company feels more protected and assured when our clients perform any online transactions.


    Luca F.

The place where human-digital presence is available

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
I like that the presence on social network platforms is in one place. Identifying a profile can significantly facilitate the conclusion of a case. Especially if this person is decent and therefore, no problems are created for an innocent person.
What do you dislike about the product?
If SEON does not find any match on social networks, I think it is better to remove any icon that could divert attention. Often the logos of social networks are still visible in gray to show that there is no match, but I think this is superfluous. Instead, I would give greater visibility to all true-positive results and, in particular, to all open profiles (in which the profile's privacy is set to a minimum) to help quickly recognize everything.
What problems is the product solving and how is that benefiting you?
I save a lot of time searching for the suspect's social networks. The research itself is an action with low added value if it has to be physically carried out by an individual. But thanks to this program, it is much more helpful because I used it in other investigations at that time.


    Ximena C.

Easy to understand and friendly platform!

  • February 20, 2023
  • Review verified by G2

What do you like best about the product?
What it is most helpful about SEON is that they have a very friendly platform. It offers good monitoring, and the proposed information is highly valuable for fraud prevention.
What do you dislike about the product?
What I disliked about SEON is that when we started using it, we needed to refresh more than once some users to get all the information we wanted. Also, I think you can improve the filterings for searches.
What problems is the product solving and how is that benefiting you?
SEON is helping us to detect whether a user is more likely to commit fraud or not by analyzing their profiles. Also, the integration within our risk model was not that complicated.