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External reviews

295 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bogdan Ionut U.

Great fraud tool

  • November 24, 2022
  • Review verified by G2

What do you like best about the product?
Great tool to use to identify fraudulent patterns and behavior.
What do you dislike about the product?
Great tool overall but some development is needed on identifying VPNs.
What problems is the product solving and how is that benefiting you?
Helps identifying fraudulent accounts at the signup stage.


    Entertainment

It's a robust and well rounded tool

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
That I can customize how I see the information I need on the overview page, it's a great timesaver. I also love the quick pop-up window option; it's very convenient for reviewing account information quickly and easily, especially when you already have multiple tabs open.
What do you dislike about the product?
I wish I had more visibility into the associated registered profiles on the email search feature. It would be cool to see the age of the associated registered profiles so we can ascertain if someone recently created several new profiles in order to falsely inflate an established web presence.
What problems is the product solving and how is that benefiting you?
It makes it easier and faster to determine if the customer is who they say they are and gives me a small window into their online presence. This helps us clear more accounts that actually have good information while stopping accounts that may need further verification. It's beneficial to our customers and to us.


    Jordan S.

Great platform, solid performance

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
Seon helps us reduce fraud for our online sportsbook company. They comply with all compliance requirements we have set out for them and are very easy to work with.
What do you dislike about the product?
No real downsides, it does what they say it will do.
What problems is the product solving and how is that benefiting you?
It helps us Identify fraud in our platform and integrates with our application. Seon also provided a dev environment for us to test and work with.


    stacey k.

Fantastic piece of kit !

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
Knowing that there is always something working in the back ground to keep an eye on Fraudulent registrations and detailed information on a clear and easy to read platform.
What do you dislike about the product?
I struggle to find anything that I don't like.
What problems is the product solving and how is that benefiting you?
Seon detects non-genuine registrations which has saved us thousands in bonus abuse. It helps to detect multi-accounts making it super helpful to ensure player's are easy to manage.


    Jad K.

best fraud review

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
it gives all users details and related topics
What do you dislike about the product?
Mostly I like everything, but it takes time for the system to learn
What problems is the product solving and how is that benefiting you?
not accepting fraud transactions


    Gambling & Casinos

SEON delivers to merchants what they should already be looking for. 😉

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Close business relationship, guidance and advise. SEON commit to sharing as much knowledge as they can to their clients in a professional manner.
What do you dislike about the product?
I can't say I've got a complaint just yet. 😝
What problems is the product solving and how is that benefiting you?
iGaming's biggest gap in the market: fraud consultancy. Merchants are scared to admit their vulnerabilities because it has a slew of high-impact repercussions. By conducting their operations the way they do, they mutually benefit between their own network and their client's networks because finally fraud is being given a spotlight and a platform to communicate its cause and effect, and how to mitigate the risk to each business by combatting it.


    Joshua B.

Good system, great CS assistance, good price - some imperfections.

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
CS assistance is very very helpful and responses are fast. The system itself works without problems, and the quantity of rules you can set is almost unlimited.
What do you dislike about the product?
The system speed could be improved - a lot of times the reports reload for almost no reason. A better optimization would help. The system also does not allow you to pick up too many stats as I would like, making report dashboards somehow lacking.
What problems is the product solving and how is that benefiting you?
It helps us discover fraudulent registrations and payment systems. It also help us discover fake users in countries such as Tanzania where we do not collect many info. Seon is able to provide us good info in these countries thanks to the manual mobile number check.


    Financial Services

Accurate data

  • November 21, 2022
  • Review verified by G2

What do you like best about the product?
SEON Helps target any suspicious behaviors like IP Address changes, non-deliverable emails, and suspicious domains. I particularly like that we can change the rules as we go. Their Customer service is PHENOMENAL!
What do you dislike about the product?
I am not a fan of the typology as I am not a tech person and have to keep following up on rules etc. I would have liked for it to be more layman's terms so that I am not overwhelmed with information
What problems is the product solving and how is that benefiting you?
We have managed to catch some clients with incorrect email IDs and thus contact them to change said email ODs, thus helping our customer service and increasing our customer base


    Gambling & Casinos

Fantastic

  • November 20, 2022
  • Review verified by G2

What do you like best about the product?
Excellent support and communication. Unlike other competitors, it is very easy to set-up rules and alerts. Also the interface is very intuitive for our analysts. We have not used the Machine Learning yet, but it sounds promising. Device Fingerprint works great. Easily customisable with API + custom fields. I highly recommend it.
What do you dislike about the product?
After using it for some time, there is nothing we dislike so far.
What problems is the product solving and how is that benefiting you?
Early detection, customisation, analysts' productivity.


    Eugene N.

Eye opening, comprehensive and informative

  • November 18, 2022
  • Review verified by G2

What do you like best about the product?
Easy to navigate and to use. Very in-depth analysis of financial and location activities.
What do you dislike about the product?
Integration and intercommunication with our platform could improve to minimize loss of data.
What problems is the product solving and how is that benefiting you?
Easier to analyze business inticators in one platform, and catch out fraudulent online financial activities like use of VPN and suspicious links between customers.