IBM Instana Observability (contract)
IBM SoftwareExternal reviews
462 reviews
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Easy and user friendly monitoring of environments
What do you like best about the product?
What i like best is the simplicity of the tool to analyze issues and find root causes in a smooth manner.
What do you dislike about the product?
What was problematic is the fact that the docker repository of instana has moved from https://hub.docker.com/ to IBM docker repository without notice so it took us some time to figure out this change that was preventing us from deploying new instances.
What problems is the product solving and how is that benefiting you?
It is helping us to monitor our environments without having dedicated teams to do it.
Amazing tool for our platforms
What do you like best about the product?
All the ways that it has to check the performance of our sites.
What do you dislike about the product?
No bad things to say. It had it in the past but they were resolved.
What problems is the product solving and how is that benefiting you?
Detects when apis are not responding or there are delays in responses
Configuring instana helped us getting the alerts on time. It helps in monitoring application health.
What do you like best about the product?
The alerts trigger and monitor the health of the applications.
What do you dislike about the product?
Sometimes the exact alerting VM is not easily viewable. We need to dig into it to find the effected VM.
What problems is the product solving and how is that benefiting you?
The problems like if the system is running out of memory of running out of space then the triggering system helps in getting to know this in advance.
Fast and User friendly
What do you like best about the product?
Quick response times to get results and ability to drill down to the details
What do you dislike about the product?
Expecting more support for MQ related items
What problems is the product solving and how is that benefiting you?
Providing average response times and showing the dashboard with any abnormal behavior
application Perspective & Smart alerts very useful
What do you like best about the product?
Instana provides data from a system, from an application to the outside, so people from the outside can basically judge what’s happening inside of an application
What do you dislike about the product?
Automated way of onboarding new teams, Templates & UI/form to script converters should be available. Lot of config things are done by specialized teams in prod simply to change thresholds using api. There should be more edit control in the hands of the dev teams.
What problems is the product solving and how is that benefiting you?
Easy Integration with various devOps tools like moogsoft , Service now, etc...
Awesome insights when learned how to use it properly
What do you like best about the product?
Instana gives an awesome insight on many different situations around monitoring, alerting and analyzing your applications. It comes easy to set up and has an intuitive ui.
What do you dislike about the product?
Well as with any tool, if you don't use it quite often, it is hard to get used to it and know where to look for specific issues. It is not really a dislike, because once you learn it it helps you a lot.
What problems is the product solving and how is that benefiting you?
Coming from tools like Zabbix, Instana helps us to detect problems even deeper than just monitoring cpu, ram, disk and the regular things. Also it allows us to detect problems before they are happening.
Solid APM for Platforms - Good Dashboard
What do you like best about the product?
Used for over a decade to monitor our web service integration layer. Always easy to use and customize. When it comes to the things I want out of an APM Instana delivers ease and details. Support is above average on speed and nearly always delivered a solution or workaround in a timely manner.
What do you dislike about the product?
Can fight with some platforms and getting them to talk is an exercise in forum-necromancy and support-desk-tag. We had a few things it just wouldn't ever work with and neither Instana nor the other vendor could or would budge. Check your compatibilities first.
What problems is the product solving and how is that benefiting you?
Monitoring metric on servers, transactions, total infrastrucutre and environment health. We even have it monitoring a portion of our mainframe work (integrations mostly).
Insightful
What do you like best about the product?
Traceability of events and performance for users.
What do you dislike about the product?
Limited suite for logs and confusing UI.
What problems is the product solving and how is that benefiting you?
The idea of tracking users behaviours but also perfomance.
Great product!
What do you like best about the product?
I like Instana because I can see all erroneus call of my application and all logs too.
What do you dislike about the product?
I don't like that Instana store only last week.
What problems is the product solving and how is that benefiting you?
With Instana I can fix several bugs of my applications thanks to logs.
Good and efficient tracking tool
What do you like best about the product?
It is quite a handy and powerful system for thorough system monitoring.
What do you dislike about the product?
It could be a bit more auto-guiding user-friendly.
What problems is the product solving and how is that benefiting you?
Able to track systems and collect logs at a single point. When there is a need to debug, it comes in quite handy.
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