IBM Instana Observability (contract)
IBM SoftwareExternal reviews
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Very intuitive APM and a great help for detecting problems
What do you like best about the product?
Speed in metrics, quick queries, and problem detection
What do you dislike about the product?
The user profile could be improved so that they only see business units that one assigns.
What problems is the product solving and how is that benefiting you?
Bottlenecks, call with errors, overall improvement of our applications
Instana best APM for DEVOPS and SRE teams
What do you like best about the product?
Instana provides excellent infrastructure and application visibility for SRE, DEVOPS, and DEV teams. The tool is easy to use and understand for troubleshooting analysis.
What do you dislike about the product?
One of the aspects that most fascinated me is being able to do the trace from the user's browser to all the application layers.
What problems is the product solving and how is that benefiting you?
Being able to monitor multiple Kubernetes clusters on a single screen, providing a fantastic operational view.
Very good solution for performance monitoring
What do you like best about the product?
- On-prem use, very good support during implementation (workshops)
- Simple, intuitive installation (Linux skills required)
- Feature requests very often find their way into the finished product
- Support always reacts quickly and delivers competent solutions
- Extensive monitoring of a wide variety of technologies without great administrative effort
- Provides a detailed overview of the system landscape
- Alerting possible via various channels (email, Slack, Opsgenie, ...)
- Simple, intuitive installation (Linux skills required)
- Feature requests very often find their way into the finished product
- Support always reacts quickly and delivers competent solutions
- Extensive monitoring of a wide variety of technologies without great administrative effort
- Provides a detailed overview of the system landscape
- Alerting possible via various channels (email, Slack, Opsgenie, ...)
What do you dislike about the product?
- On-prem version always slightly behind the cloud version
- Operation not always intuitive, training required
- Operation not always intuitive, training required
What problems is the product solving and how is that benefiting you?
- Discover performance problems
- Alerting before major problems occur (example "You will run out of disk space in about 58 minutes")
- Alerting before major problems occur (example "You will run out of disk space in about 58 minutes")
I am a beginner in Instana
What do you like best about the product?
* cloud native deployment on kubernetes / openshift
* autodetection of resources
* connectivity (include the instana-metrics in to custom grafana boards on prem) ,
* nice UI
* awesome support
* autodetection of resources
* connectivity (include the instana-metrics in to custom grafana boards on prem) ,
* nice UI
* awesome support
What do you dislike about the product?
* special configs for networkpolicies (should be included as batteries)
* missing monitoring for HA-Proxy and Prometheus
* missing monitoring for HA-Proxy and Prometheus
What problems is the product solving and how is that benefiting you?
Providing APM for customers on (shared / dedicated) K8s cluster.
Cost savings compared to dynatrace.
Cost savings compared to dynatrace.
Recommendations to others considering the product:
There are so many thing detected automaticly that you focus more on put things together instead to get it running.
Out of the box application monitoring with Instana
What do you like best about the product?
Automatic discovery and monitoring including tracing of all applications
What do you dislike about the product?
The OnPrem update process was previously complex and prone to errors
What problems is the product solving and how is that benefiting you?
Detailed performance monitoring of applications
An end to end tool
What do you like best about the product?
It's a really awesome tool, It's easy to get it running into your infrastructure and their automatic correlation between the different "layers" (application to infrastructure) is really great.
What do you dislike about the product?
I have been using it for a few months and so far I'm really happy with it.
What problems is the product solving and how is that benefiting you?
I have been using it to handle several different "solutions" running into the same infrastructure, and the Instana team have been really supportive to understand the different scenarios and to suggest the right approach in each one of them.
a flashlight in the dark
What do you like best about the product?
distributed tracing shows the volume and type of traffic between application components as well as how long each call within a trace takes.
follow-your-nose breadcrumb paradigm: everything is clickable, link-able, and related
monitoring and alerting capabilities
intuitive design and easy to understand ui
instrumentation of almost any technology
super easy installation for any type of environment, whether k8s, bare-metal, or containerized
low-configuration
follow-your-nose breadcrumb paradigm: everything is clickable, link-able, and related
monitoring and alerting capabilities
intuitive design and easy to understand ui
instrumentation of almost any technology
super easy installation for any type of environment, whether k8s, bare-metal, or containerized
low-configuration
What do you dislike about the product?
nothing too mentionable really. the only thing that could be better right now is creating alerts based off of information in the ui and perhaps better or more flexible visualization in-product.
What problems is the product solving and how is that benefiting you?
initially, we got instana for root cause analyses of production incidents. we use instana for end user monitoring, rcas/iras, performance testing, monitoring of services, infrastructure, etc., alerting, and so much more. our application is java/scala, and has very large heaps (>200g), so we used instana heavily during the tuning of heaps and garbage collection.
we also ue the tracing quite a bit to understand what code is being invoked, how many times, and in what context. this insight led us to identifying hundreds of instances of unintentional queries, requests for unused information, and unexpected code paths. within the first three months of using instana, we created hundreds of jiras for developers to enhance and refactor code.
we also ue the tracing quite a bit to understand what code is being invoked, how many times, and in what context. this insight led us to identifying hundreds of instances of unintentional queries, requests for unused information, and unexpected code paths. within the first three months of using instana, we created hundreds of jiras for developers to enhance and refactor code.
Recommendations to others considering the product:
their product is not up to par with the legacy players in the field, like appdynamics, new relic, and dynatrace - instana blows em out of the water! their product is easier to install, maintain, and use. it's significantly more cost-effective, especially for containerized environments. the ability to correlate disparate components' performance and load with other components is invaluable and has saved thousands of man hours over the years within my company. i truly cannot overstate the value of this product. on top of that, this is the only vendor in my decade and a half of being in this career, that feels like working with co-workers. they are proactive in our success, they are communicative, responsible, and accountable, and they are invested in our use-cases and needs. this is not just a good company with a great product, this is a group of people with integrity, humour, knowledge, and domain expertise.
Instana is what you need to monitor your infrastructure/container/app
What do you like best about the product?
Instana allow us to troubleshoot issues easily. But Instana really shines to bring up problems and warnings before it becomes an issue by monitoring the system as a whole.
The capacity of deep-dive from an AWS host with issues into the container into the application is amazing and makes our lives much easier.
The support team was always fast to reply and solve issues together - also to provide way to improve the integration and monitoring.
It allows to create alarms to notify about issues is great too.
The capacity of deep-dive from an AWS host with issues into the container into the application is amazing and makes our lives much easier.
The support team was always fast to reply and solve issues together - also to provide way to improve the integration and monitoring.
It allows to create alarms to notify about issues is great too.
What do you dislike about the product?
To be honest no one likes to know that your application has issues - the Instana discover them all. Most importantly they are reported in an easy way to triage and give them priority to be fixed.
What problems is the product solving and how is that benefiting you?
We had memory leaks, application performance, multiple connections that were done serialized instead of taking advantage of concurrency, low performance SQL and MongoDB. Instana allow us to spot the issues, confirm that changes address them and measure the improvements.
Memory leaks are hard to track and having a tool that help to find out this one is causing it makes a huge different - by spending less time and confirming that the changes where effective.
Application performance are complex to nail down the culprit and having a way to quickly weed out the modules that are working makes it easier. Tracing down the calls from one API to another is huge. It was very interesting to note patterns of the connection.
Some applications were not optimized when calling other services - doing one at the time. Using Instana presented it visually and it was an super easy performance improvement to be implemented and having the same functionality using much less time was great.
We had SQL queries that were causing APIs to have low performance. This was pretty fast to identify the issue, add indexes to the database and seeing the improvement is great.
MongoDB also had issues that were quickly addressed and fixed timely.
I personally really enjoy how fast is to troubleshoot, identify points of failures and after applying the fix, find that it worked without guessing.
Memory leaks are hard to track and having a tool that help to find out this one is causing it makes a huge different - by spending less time and confirming that the changes where effective.
Application performance are complex to nail down the culprit and having a way to quickly weed out the modules that are working makes it easier. Tracing down the calls from one API to another is huge. It was very interesting to note patterns of the connection.
Some applications were not optimized when calling other services - doing one at the time. Using Instana presented it visually and it was an super easy performance improvement to be implemented and having the same functionality using much less time was great.
We had SQL queries that were causing APIs to have low performance. This was pretty fast to identify the issue, add indexes to the database and seeing the improvement is great.
MongoDB also had issues that were quickly addressed and fixed timely.
I personally really enjoy how fast is to troubleshoot, identify points of failures and after applying the fix, find that it worked without guessing.
Recommendations to others considering the product:
If you need a tool to help your environment as a whole - from AWS hosts, to docker swarm, to containers and applications, Instana is invaluable. I strongly recommend Instana.
Great vision
What do you like best about the product?
Their APM based around observed traffic is clever.
The scope of visibility is profound.
The scope of visibility is profound.
What do you dislike about the product?
APM is never complete, Instana is still creating integrations.
Works better with cloud and opensource based workloads than proprietary fat stacks.
Works better with cloud and opensource based workloads than proprietary fat stacks.
What problems is the product solving and how is that benefiting you?
Proactive alerting on problems
Instana is one of the best APM products on the market
What do you like best about the product?
Works well with containers and priced well. Easy to install in our container environment. Intuitive interface. Easy to see any ongoing issues. We are able to send alerts to Slack.
What do you dislike about the product?
We initially reached out shortly after hearing about them at re:Invent. It did take a bit of time to get back with us probably due to the volume of the requests. Once we connected and did a proof of concept everything went well. For the most part, issues were addressed quickly, but a few times it took a while to address an issue, but over the past year everything has been going smoothly.
What problems is the product solving and how is that benefiting you?
Our company is all cloud-based and while we've used APM products in the past at other companies we didn't have one here. We had been moving to containers for the past year and we were looking for an APM product that would work well with containers and where we could see the overall health of the system. Didn't know what we'd see exactly, but did see some slow running calls that we could address...and started catching container restarts almost immediately. We then started using the java metrics to help track down some memory issues. Our systems are fairly stable now, but jump on Instana alerts when they show up in Slack.
Recommendations to others considering the product:
We looked at other solutions alongside of Instana and the ease of use and quick install and pricing fit us very well. Anyone using containers would appreciate using Instana.
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