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Reviews from AWS customer

3 AWS reviews

External reviews

448 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

I am a beginner in Instana

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
* cloud native deployment on kubernetes / openshift
* autodetection of resources
* connectivity (include the instana-metrics in to custom grafana boards on prem) ,
* nice UI
* awesome support
What do you dislike about the product?
* special configs for networkpolicies (should be included as batteries)
* missing monitoring for HA-Proxy and Prometheus
What problems is the product solving and how is that benefiting you?
Providing APM for customers on (shared / dedicated) K8s cluster.
Cost savings compared to dynatrace.
Recommendations to others considering the product:
There are so many thing detected automaticly that you focus more on put things together instead to get it running.


    Insurance

Out of the box application monitoring with Instana

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
Automatic discovery and monitoring including tracing of all applications
What do you dislike about the product?
The OnPrem update process was previously complex and prone to errors
What problems is the product solving and how is that benefiting you?
Detailed performance monitoring of applications


    Maurício C.

An end to end tool

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
It's a really awesome tool, It's easy to get it running into your infrastructure and their automatic correlation between the different "layers" (application to infrastructure) is really great.
What do you dislike about the product?
I have been using it for a few months and so far I'm really happy with it.
What problems is the product solving and how is that benefiting you?
I have been using it to handle several different "solutions" running into the same infrastructure, and the Instana team have been really supportive to understand the different scenarios and to suggest the right approach in each one of them.


    aaron w.

a flashlight in the dark

  • June 09, 2020
  • Review provided by G2

What do you like best about the product?
distributed tracing shows the volume and type of traffic between application components as well as how long each call within a trace takes.
follow-your-nose breadcrumb paradigm: everything is clickable, link-able, and related
monitoring and alerting capabilities
intuitive design and easy to understand ui
instrumentation of almost any technology
super easy installation for any type of environment, whether k8s, bare-metal, or containerized
low-configuration
What do you dislike about the product?
nothing too mentionable really. the only thing that could be better right now is creating alerts based off of information in the ui and perhaps better or more flexible visualization in-product.
What problems is the product solving and how is that benefiting you?
initially, we got instana for root cause analyses of production incidents. we use instana for end user monitoring, rcas/iras, performance testing, monitoring of services, infrastructure, etc., alerting, and so much more. our application is java/scala, and has very large heaps (>200g), so we used instana heavily during the tuning of heaps and garbage collection.

we also ue the tracing quite a bit to understand what code is being invoked, how many times, and in what context. this insight led us to identifying hundreds of instances of unintentional queries, requests for unused information, and unexpected code paths. within the first three months of using instana, we created hundreds of jiras for developers to enhance and refactor code.
Recommendations to others considering the product:
their product is not up to par with the legacy players in the field, like appdynamics, new relic, and dynatrace - instana blows em out of the water! their product is easier to install, maintain, and use. it's significantly more cost-effective, especially for containerized environments. the ability to correlate disparate components' performance and load with other components is invaluable and has saved thousands of man hours over the years within my company. i truly cannot overstate the value of this product. on top of that, this is the only vendor in my decade and a half of being in this career, that feels like working with co-workers. they are proactive in our success, they are communicative, responsible, and accountable, and they are invested in our use-cases and needs. this is not just a good company with a great product, this is a group of people with integrity, humour, knowledge, and domain expertise.


    Leonardo M.

Instana is what you need to monitor your infrastructure/container/app

  • May 27, 2020
  • Review provided by G2

What do you like best about the product?
Instana allow us to troubleshoot issues easily. But Instana really shines to bring up problems and warnings before it becomes an issue by monitoring the system as a whole.

The capacity of deep-dive from an AWS host with issues into the container into the application is amazing and makes our lives much easier.

The support team was always fast to reply and solve issues together - also to provide way to improve the integration and monitoring.

It allows to create alarms to notify about issues is great too.
What do you dislike about the product?
To be honest no one likes to know that your application has issues - the Instana discover them all. Most importantly they are reported in an easy way to triage and give them priority to be fixed.
What problems is the product solving and how is that benefiting you?
We had memory leaks, application performance, multiple connections that were done serialized instead of taking advantage of concurrency, low performance SQL and MongoDB. Instana allow us to spot the issues, confirm that changes address them and measure the improvements.

Memory leaks are hard to track and having a tool that help to find out this one is causing it makes a huge different - by spending less time and confirming that the changes where effective.

Application performance are complex to nail down the culprit and having a way to quickly weed out the modules that are working makes it easier. Tracing down the calls from one API to another is huge. It was very interesting to note patterns of the connection.

Some applications were not optimized when calling other services - doing one at the time. Using Instana presented it visually and it was an super easy performance improvement to be implemented and having the same functionality using much less time was great.

We had SQL queries that were causing APIs to have low performance. This was pretty fast to identify the issue, add indexes to the database and seeing the improvement is great.

MongoDB also had issues that were quickly addressed and fixed timely.

I personally really enjoy how fast is to troubleshoot, identify points of failures and after applying the fix, find that it worked without guessing.
Recommendations to others considering the product:
If you need a tool to help your environment as a whole - from AWS hosts, to docker swarm, to containers and applications, Instana is invaluable. I strongly recommend Instana.


    Insurance

Great vision

  • May 19, 2020
  • Review provided by G2

What do you like best about the product?
Their APM based around observed traffic is clever.
The scope of visibility is profound.
What do you dislike about the product?
APM is never complete, Instana is still creating integrations.
Works better with cloud and opensource based workloads than proprietary fat stacks.
What problems is the product solving and how is that benefiting you?
Proactive alerting on problems


    Rick M.

Instana is one of the best APM products on the market

  • May 15, 2020
  • Review provided by G2

What do you like best about the product?
Works well with containers and priced well. Easy to install in our container environment. Intuitive interface. Easy to see any ongoing issues. We are able to send alerts to Slack.
What do you dislike about the product?
We initially reached out shortly after hearing about them at re:Invent. It did take a bit of time to get back with us probably due to the volume of the requests. Once we connected and did a proof of concept everything went well. For the most part, issues were addressed quickly, but a few times it took a while to address an issue, but over the past year everything has been going smoothly.
What problems is the product solving and how is that benefiting you?
Our company is all cloud-based and while we've used APM products in the past at other companies we didn't have one here. We had been moving to containers for the past year and we were looking for an APM product that would work well with containers and where we could see the overall health of the system. Didn't know what we'd see exactly, but did see some slow running calls that we could address...and started catching container restarts almost immediately. We then started using the java metrics to help track down some memory issues. Our systems are fairly stable now, but jump on Instana alerts when they show up in Slack.
Recommendations to others considering the product:
We looked at other solutions alongside of Instana and the ease of use and quick install and pricing fit us very well. Anyone using containers would appreciate using Instana.


    Information Technology and Services

Instana

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
How easy it is to install Instana, very little configuration is needed.
What do you dislike about the product?
We have 2 Instana tenants, one for Production, and one for everything else. There is no built-in way to move configurations and settings between these two tenants. This is a nuisance.
What problems is the product solving and how is that benefiting you?
Monitoring and observability. With Instana we are able to find and detect issues. With the ability to add custom rules and notifications we can alert internally of a problem before it is reported by customers.
Recommendations to others considering the product:
It is a great product, and pretty easy on the budget. Instana is moving fast, and very interesting things appear to be on the horizon.


    NIKHIL P.

Perfectly polished tool for seamless infrastructure monitoring

  • October 30, 2019
  • Review provided by G2

What do you like best about the product?
There are lot many features which makes this tool easy convenient and best in market to seamless monitoring of the whole infra on platform:
1) Easy for implementation.
2) Best User Interface: Best in class User Interface, Users can just hover over things or can query the things needed.
3) You can set up configurations for monitoring Servers, endpoints, Micro services, Processes, Databases and almost everything.
4) Comparison Tables: Compare all the servers and services at a glance with comparison table.
5) Integration for alerts: You can get the alerts on Slack for convenient and effective monitoring and also can be integrated with OpsGenie, AWS, Grafana.
6) Filters like choosing date and time to get the details for the specified time period.
7) Automated Discovery - It automatically detects if any of the servers are added or removed.
8) Detailed graphs
9) Last but not least is 24/7 support from Instana.
What do you dislike about the product?
Its been a while that me and my team are using this tool for infrastructure monitoring but as of now we did not came across any such flaw with the tool. The only thing I can say is bit hard for understanding for beginners.
What problems is the product solving and how is that benefiting you?
We have set different monitors for monitoring the infra of the one of the robust platform and we just have to look at the screen for checking the status of any of the Pods.
Recommendations to others considering the product:
Yes I would surely recommend this tool for seamless monitoring of the infrastructure.


    Information Technology and Services

Awesome Tool

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Its intricate details. It has all the features one should have in a monitoring tool.
What do you dislike about the product?
There is nothing as such one should not like in this.
What problems is the product solving and how is that benefiting you?
Capacity hit, any no. of errors are being traced by it. Benefits are too high as we are getting the bits without getting ibto the applictaion just by seeing the dashboard.
Recommendations to others considering the product:
Very nice tool, please go for it to be stress free !!