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IBM Instana Observability

IBM Software | 1

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External reviews

365 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Alerting

  • January 13, 2019
  • Review verified by G2

What do you dislike about the product?
Need to improve the by adding more services on application monitoring
What problems is the product solving and how is that benefiting you?
Monitoring systems level metrics , infrastructure metrics


    Kai B.

Instana is a very good tool to measure your whole platform

  • January 12, 2019
  • Review provided by G2

What do you like best about the product?
- Instana was easy to implement
- has great metrics and insight
- supports clients and servers
- works very stable
- great support
- good organized online seminars
- identifying performance problems easily
- complexity, even it is also a contra for beginners
- flexibility
- provides a great range of graphs and metrics
- Stan is great
What do you dislike about the product?
- instana running on a client costs some performance
- sometimes things are a little bit hard to understand
- the user interface is not very intuitive in the beginning
- complexity makes it hard for beginners
- some features we need are still in development
What problems is the product solving and how is that benefiting you?
We are using Instana as a tool of monitoring of our platform. We are monitoring and measuering servers and clients. It is an excellent tool to get the full overview of your plattform. We also using it to monitor and identifiying the issues in our applications. In our company, we benefited greatly from Instana and were able to analyze some things and improve our product
Recommendations to others considering the product:
Instana is a good product with great features and great flexibility and with a little more features there is still room for improvement. Especially in the Graphic User Interface there are some improvements worthy also the usage should be more intuitive to get beginners an easier entry into it. In our company, we benefited greatly from Instana and were able to analyze some things and improve our product. Also Stan, the Logo of Instana is very cool.


    Media Production

Monitoring tool with great detail

  • January 10, 2019
  • Review provided by G2

What do you like best about the product?
It's amazing to see how much detailed information is available in Instana. You are able to drill down on servers so monitor particular metrics.
I like the infrastructure overview a lot as well
What do you dislike about the product?
The detail makes it a bit complex when you just started to use Instana
What problems is the product solving and how is that benefiting you?
We were able to find servers within a large stack that had maxed out CPU. Furthermore we could monitor the JVM metrics of particular pods in Kubernetes


    Tobias B.

Innovative self instrumenting APM and monitoring solution with high potential for Enterprises

  • January 10, 2019
  • Review verified by G2

What do you like best about the product?
Simplicity and flexibility of the solution. Excellent customer support. Application focused product with available to drill down to infrastructure details. Self learning model, with huge capabilities to support the automation of ops processes.
What do you dislike about the product?
High consumption of client performance. High amount of changes on the SaaS platform lead to failures, but customers support is quite fast to fix them immediately. Some enterprise relevant features are still missing.
What problems is the product solving and how is that benefiting you?
We do the whole monitoring of the Platform. Also APM is used by > 40 Developers to analyze and prevent failures.


    Facilities Services

performance management platform

  • January 09, 2019
  • Review verified by G2

What do you like best about the product?
How robust the tools are., they are very flexible.
What do you dislike about the product?
There is nothing that sticks out that I do not like.
What problems is the product solving and how is that benefiting you?
We use this for analytics of our software.
Recommendations to others considering the product:
None at this time.


    Andreas H.

Most flexible monitoring I ever used

  • January 09, 2019
  • Review verified by G2

What do you like best about the product?
The overview of everything and the easy handling. Instana is very easy to use and can see everything on the first look. The realtime monitoring is very usefull.
Also the nice webinars.
What do you dislike about the product?
The setup on endclients. To get it work you have to be on the client and setup it manualy. Also, you have to consider, if it's 32 or 64bit system. This could be easier, at least for endclients (desktop PCs etc.)
What problems is the product solving and how is that benefiting you?
I'm responsible for the frontend support. We can easy realize, how often the issue occured and how long it went on.


    Information Technology and Services

Instana Review

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
It gives us a very good overview of the whole infrastructure and for what code is executed.
What do you dislike about the product?
Nothing. Evryting looks good. It serves all our needs.
What problems is the product solving and how is that benefiting you?
We are identifying issues on production environment.


    Retail

Instana is the best and innovative micro-service tool

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
I like the amazing monitoring details about your infrastructure with adroit and subtle.
It also introduces flexible analysis for micro services, traces, and calls
What do you dislike about the product?
It is hard to say the disadvantages, i found only advantages.
What problems is the product solving and how is that benefiting you?
Monitoring and fixing the issues of Cloud cluster and applications


    Market Research

Ideal tool for spark submit jobs

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
I have been using it for monitoring the performance of spark jobs and using the metrics for fine tuning the infrastructure needed for spark jobs. Instana has helped me right from the installation script, yes, just a one liner. The graphs are detailed, very easy to detect and altogether i like the feel of the website as well.
What do you dislike about the product?
The spark jobs i was running on was of 2.3.0. However after some time, i found out that this version of spark is not supported by instana. It would be great if you can add this to your future releases. However i was able to get generic details of cluster usage.
What problems is the product solving and how is that benefiting you?
I am trying to use it for monitoring the performance of spark jobs and using the metrics for fine tuning the infrastructure needed for spark jobs.
Recommendations to others considering the product:
This is the right tool for monitoring your entire system


    Sporting Goods

Best APM after struggling with others

  • January 09, 2019
  • Review verified by G2

What do you like best about the product?
Instana has really made life easier. After trying super costly APM like AppDynamics and Buggy New Relic, Instana makes things easier
What do you dislike about the product?
The UI I feel can still be improvised. Node JS monitoring can provide more details, like Database connections etc in a better way.
What problems is the product solving and how is that benefiting you?
We use Instana to monitor our Kubernetes Cluster. The biggest benefit is we don't need to configure apps now. It just picks them up. This saves time.