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IBM Instana Observability

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Harsh M.

Overall amazing experience, very powerful UI with almost all details captured and displayed properly

  • January 16, 2019
  • Review verified by G2

What do you like best about the product?
As UI developer, knowing console error for various client browser is the most helpful feature. Also it shows requests from various geographical location which is very helpful during analysis and sometimes serves as a pointer to a bug you are looking into.
What do you dislike about the product?
It's been just couple of months since I started using, so for me getting request parameters for each client request is something also very useful, which I found missing (or may be I did not dig in that much)
What problems is the product solving and how is that benefiting you?
The need to ask client for console error are completely eliminated with instana.
Recommendations to others considering the product:
Very easy to use and offers very powerful and useful features. Integration with various modules are also very easy and documentation is also very helpful and up to point.


    Information Technology and Services

Best APM tool for developers

  • January 15, 2019
  • Review verified by G2

What do you like best about the product?
- Ease of installation, you just have to spin up the daemon set, no code changes needed
- User interface is modern and intuitive
- No call sampling is done. So all calls (REST, gRPC etc,) can be viewed
- Distributed call tracing is awesome.
- Alerting and error reporting
What do you dislike about the product?
None, I don't see any obvious shortcomings with Instana.
What problems is the product solving and how is that benefiting you?
Developers use Instana to detect and fix issues with complex application call graphs. if there are any performance issues, they are very easy to detect. Unlike other APM;s that show only overall latency, memory and CPU utilization, this goes into great detail into every layer of application, starting from host, to container, to application.


    Computer & Network Security

Alerting

  • January 13, 2019
  • Review verified by G2

What do you dislike about the product?
Need to improve the by adding more services on application monitoring
What problems is the product solving and how is that benefiting you?
Monitoring systems level metrics , infrastructure metrics


    Kai B.

Instana is a very good tool to measure your whole platform

  • January 12, 2019
  • Review provided by G2

What do you like best about the product?
- Instana was easy to implement
- has great metrics and insight
- supports clients and servers
- works very stable
- great support
- good organized online seminars
- identifying performance problems easily
- complexity, even it is also a contra for beginners
- flexibility
- provides a great range of graphs and metrics
- Stan is great
What do you dislike about the product?
- instana running on a client costs some performance
- sometimes things are a little bit hard to understand
- the user interface is not very intuitive in the beginning
- complexity makes it hard for beginners
- some features we need are still in development
What problems is the product solving and how is that benefiting you?
We are using Instana as a tool of monitoring of our platform. We are monitoring and measuering servers and clients. It is an excellent tool to get the full overview of your plattform. We also using it to monitor and identifiying the issues in our applications. In our company, we benefited greatly from Instana and were able to analyze some things and improve our product
Recommendations to others considering the product:
Instana is a good product with great features and great flexibility and with a little more features there is still room for improvement. Especially in the Graphic User Interface there are some improvements worthy also the usage should be more intuitive to get beginners an easier entry into it. In our company, we benefited greatly from Instana and were able to analyze some things and improve our product. Also Stan, the Logo of Instana is very cool.


    Media Production

Monitoring tool with great detail

  • January 10, 2019
  • Review provided by G2

What do you like best about the product?
It's amazing to see how much detailed information is available in Instana. You are able to drill down on servers so monitor particular metrics.
I like the infrastructure overview a lot as well
What do you dislike about the product?
The detail makes it a bit complex when you just started to use Instana
What problems is the product solving and how is that benefiting you?
We were able to find servers within a large stack that had maxed out CPU. Furthermore we could monitor the JVM metrics of particular pods in Kubernetes


    Tobias B.

Innovative self instrumenting APM and monitoring solution with high potential for Enterprises

  • January 10, 2019
  • Review verified by G2

What do you like best about the product?
Simplicity and flexibility of the solution. Excellent customer support. Application focused product with available to drill down to infrastructure details. Self learning model, with huge capabilities to support the automation of ops processes.
What do you dislike about the product?
High consumption of client performance. High amount of changes on the SaaS platform lead to failures, but customers support is quite fast to fix them immediately. Some enterprise relevant features are still missing.
What problems is the product solving and how is that benefiting you?
We do the whole monitoring of the Platform. Also APM is used by > 40 Developers to analyze and prevent failures.


    Facilities Services

performance management platform

  • January 09, 2019
  • Review verified by G2

What do you like best about the product?
How robust the tools are., they are very flexible.
What do you dislike about the product?
There is nothing that sticks out that I do not like.
What problems is the product solving and how is that benefiting you?
We use this for analytics of our software.
Recommendations to others considering the product:
None at this time.


    Andreas H.

Most flexible monitoring I ever used

  • January 09, 2019
  • Review verified by G2

What do you like best about the product?
The overview of everything and the easy handling. Instana is very easy to use and can see everything on the first look. The realtime monitoring is very usefull.
Also the nice webinars.
What do you dislike about the product?
The setup on endclients. To get it work you have to be on the client and setup it manualy. Also, you have to consider, if it's 32 or 64bit system. This could be easier, at least for endclients (desktop PCs etc.)
What problems is the product solving and how is that benefiting you?
I'm responsible for the frontend support. We can easy realize, how often the issue occured and how long it went on.


    Information Technology and Services

Instana Review

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
It gives us a very good overview of the whole infrastructure and for what code is executed.
What do you dislike about the product?
Nothing. Evryting looks good. It serves all our needs.
What problems is the product solving and how is that benefiting you?
We are identifying issues on production environment.


    Retail

Instana is the best and innovative micro-service tool

  • January 09, 2019
  • Review provided by G2

What do you like best about the product?
I like the amazing monitoring details about your infrastructure with adroit and subtle.
It also introduces flexible analysis for micro services, traces, and calls
What do you dislike about the product?
It is hard to say the disadvantages, i found only advantages.
What problems is the product solving and how is that benefiting you?
Monitoring and fixing the issues of Cloud cluster and applications