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IBM Instana Observability

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Surendra K.

manage microservices its obvious tool

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
A practical and smooth way to check micro-services, we can keep an eye on our infra.
What do you dislike about the product?
Its update and os patch create hurdles; we face issues in a load test. It also causes slowness in the node where the application is hosted.
What problems is the product solving and how is that benefiting you?
Agent installs in node consume CPU, and most of the time, when too many request CPU spikes, we have observed. We have compare without Instana; our load test result improved compared to the baseline.


    John C.

Nice tool for checking apps.

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
I love how to follow up on my app in all the different reports and features I can find on Instana; it's a helpful tool that I love to use to have a monitoring review.
What do you dislike about the product?
I think there could be an improvement in how information is displayed in graphics; I think there should be customizable options to understand better and make the best decisions according to provided data.
What problems is the product solving and how is that benefiting you?
Lot of them, for example, we had a problem with a tool of the company that was being longer over time by the number of users, and I'm pretty sure that without Instana's help, we couldn't detect it.


    Banking

Quick finding of the production problem.

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Verfication of memory and finding the problemetic areais what I like the most helpful
What do you dislike about the product?
Nothing much to complaint on the instana,
What problems is the product solving and how is that benefiting you?
Helped me to find out the memory issue with the application, This helped to fix production problem which we saw.


    Financial Services

Best monitoring tool with great insights

  • April 26, 2023
  • Review verified by G2

What do you like best about the product?
pictorial representation of the calls going through linked services of application
What do you dislike about the product?
Instana support team is very slow in responding and getting back with updates
What problems is the product solving and how is that benefiting you?
We integrate with pager duty and Instana helps in debug of network latency etc


    Information Technology and Services

good overall solution for observability

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
Agent-based tool and can easily monitor multiple Kubernetes cluster, easy to configure and reliable
What do you dislike about the product?
not available as opensource offering and works more as a SAAS based solution
What problems is the product solving and how is that benefiting you?
Instana is offering a single go-to solution for observability of cloud-native infrastructure, easy to setup and good for production based environment


    Marilia M.

A good and necessary tool

  • March 21, 2023
  • Review verified by G2

What do you like best about the product?
We use Instana to help our services observability and it improves our delivery rates.
What do you dislike about the product?
It is unstable sometimes and we'd like to modify some features.
What problems is the product solving and how is that benefiting you?
Mainly it helps us to observe our services and help to increase our delivery rates


    Pravin R.

Instana Review

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
Instana is used to monitor and analyze application performance data and has customized dashboards and analytics
What do you dislike about the product?
Instana focuses on web apps, and monitoring non-web applications might not be more productive.
What problems is the product solving and how is that benefiting you?
Instana gives the solution in all monitoring forms, from performance to operations and employee efficiency.


    Ben R.

very informative demonstration of the capabilities

  • March 17, 2023
  • Review provided by G2

What do you like best about the product?
it puts all the information you need in one app and just a few clicks
What do you dislike about the product?
i didn't get a chance to see what the installation and implementation looks like.
What problems is the product solving and how is that benefiting you?
this helps put all the information i need for resolution under a single pane of glass.


    Mehdi K.

Very good APM

  • March 17, 2023
  • Review verified by G2

What do you like best about the product?
Clean dashboards, good relation beween apm and infrastructure, useful logs.
What do you dislike about the product?
prices a little bit too high but still a very good product
What problems is the product solving and how is that benefiting you?
Monitoring of our front web sites and debug when incidents occurs.


    Verified User in Information Technology and Services

Mighty and helpful monitoring tool

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
You got a lot of possibilities to create monitoring dashboards and a lot of metrics to view.
Your are able to see in one view where the system that you are monitoring got problems which can help you to find a good solution for the problem.
What do you dislike about the product?
You have to deep dive into this tool otherwise it can be very frustrating. The Tool is mighty and you can do a lot but have to understand it.

Several Times we experienced some problems with client agent but when you got the problem once it is easy possible to solve the issue.
What problems is the product solving and how is that benefiting you?
Instana helps us to have a full qualified monitoring tool that shows us a lot of information in one dashboard. You can see if your have problems with you application or with the infrastructure.