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Reviews from AWS customer

3 AWS reviews

External reviews

462 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Good Observability tool in market

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
It gives good reporting metrics in the chart based formats which helps you to drill down into any KPI to find more details.
You could also look at the aggregate data.
What do you dislike about the product?
It would be better if they have given us some user customization to change the view as per user preference and the choice of chart library.
What problems is the product solving and how is that benefiting you?
It helps our team for the proactive monitoring our applications. We can get a detailed view of all the db performance and container monitoring in a concise view.


    Uederclay V.

Instana is the best APM for my Applications

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
- Fast install and configuration
- Efficient discovery by agents
- Easy of Use
What do you dislike about the product?
- Instana does not ingest and analyze logs
What problems is the product solving and how is that benefiting you?
- Various applications to get observability
- Simplicity on setup


    Francesco S.

Excellent Application Performance Monitor tool easy to configure and use

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy configuration, strong with cloud native applications, full stack visibility, excellent for Root Cause Analysis
What do you dislike about the product?
For the time beeing nothing there is no feature I dislike
What problems is the product solving and how is that benefiting you?
MOnitoring of SAP application and SAP HANA DB monitoring


    Erkan D.

Instana Experience

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
What I really appreciate about Instana is its excellent user interface. It's also incredibly useful that I can monitor details from multiple servers simultaneously, a feature I use frequently throughout the day. Additionally, the customer support is outstanding, and it's very easy to integrate into our projects. These are the main aspects I've found most valuable.
What do you dislike about the product?
While I can't find anything to dislike about Instana given its wealth of features, the subscription price is a significant concern as it's currently too expensive for us.
What problems is the product solving and how is that benefiting you?
Monitor services and detect and track interactions in applications using microservice architecture.


    Marcos J.

perfect for microservices

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Great tool to monitor your microservices (on-premise and/or Cloud)
It also gives you recommendations on how to proceed to fix problems.
What do you dislike about the product?
Perhaps one of the biggest problems is the poor marketing of this tool.
I see that it is a tool with a lot of potential (as long as it is used with Turbonomic)
What problems is the product solving and how is that benefiting you?
Typically companies have hundreds of microservices. This tool helps monitor these microservices and notify you if any of them are not working well.


    Vasuki D.

IBM Instana Review

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
IBM Instana is very easy to use and customer support is very good. It offers a lot of functions and User Interface is very good. Monitoring and tracking is very good
What do you dislike about the product?
IBM Instana is a bit expensive. It requires a learning curve it requires experience to work on this. Setup can be improved
What problems is the product solving and how is that benefiting you?
IBM Instana helps to identify the root cause of the issue and integration is very simple


    Sarthak P.

IBM Instana Review

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Instana's paltform monitors applications automatically and provides real-time insights for DevOps. It helps improve performance, innovation, and risk management.
What do you dislike about the product?
Apart from high pricing and a limited support for legact apps rest is fine. Platform is headed in right direction.
What problems is the product solving and how is that benefiting you?
Helped in monitoring customer DevOps environment.


    Sanfiya P.

IBM Instana - APM Tool for effective monitoring

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
IBM Instana is a cool application for monitoring my complex applications. The insights are good to decide for our future planning of applications and resources for our cloud platforms. The monitoring by IBM Instana is real-time so that we can see our bottle necks and perform immediate actions if something is not in line.
What do you dislike about the product?
I feel the cost of the service is higher compared to other similar softwares in the market. The learning curve of IBM Instana is higher, where experienced persons only can effectively use the service. This service is exclusively built for some platforms where others find it difficult to perform certain task
What problems is the product solving and how is that benefiting you?
I use IBM Instana for managing and monitoring my application performance. We identify the applications' bottlenecks in real-time and make necessary processes. The service also helps us identify the root cause of the issues and provides various insights around it. The correlation among the various complex components is handled by this service.


    Information Technology and Services

IBM Instana: A mixed bag

  • August 21, 2023
  • Review provided by G2

What do you like best about the product?
- The standout feature has to be the consistently responsive customer service. They are remaining attentive and helpful. It is reassuring they are there when you need them.
- Instana casts a wide net when it comes to monitoring. It is a versatile tool when it comes to monitoring. The break down of traffic and infrastructure that it does for you can really help you stay on top of your game.
What do you dislike about the product?
- It is hard not to notice a slowdown in innovation since the IBM acquisition. While stability is essential, we all carve fresh features and improvements.
- Instana offers a smorgasbord of monitoring capabilities. Some features shine, but others lag behind. It is a bit of a mixed bag.
What problems is the product solving and how is that benefiting you?
Automated anomaly detection done for us. It follows best practices and is done in an integrated way that would be difficult to accomplish on our own.


    Krutarth D.

Good experience, great data points, helpful in identifying issues and debugging.

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
End-to-end tracing which pans across Frontend and Backend. To be able to identify 1 request through FE Web or Mobile app to gateway to downstream service gives a complete idea that what is going on.
What do you dislike about the product?
For web observability SDK, while the platform provides great insights like breakdown of latency's and tcp/ip handshake latency and other vitals, it misses out on giving a clear picture to identify total latency observed by the end user.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, the end-to-end tracing for a request is a great help also Mobile and Website monitoring are great to see what is going on a user session level.