IBM Instana Observability (contract)
IBM SoftwareExternal reviews
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Best Performance Management Platform for our Application
What do you like best about the product?
It helps us identify any shortcomings in our application performance through it's detailed dashboard.
What do you dislike about the product?
There's no perfect way to know what exactly causes downtime for our server.
What problems is the product solving and how is that benefiting you?
It helps us manage the performance of our application and make sure that the user gets the best experience out of it.
My Short Term Review of Instana
What do you like best about the product?
The footprint of Instana is small, providing continuous discovery and capturing of metrics with negligible manual human intervention.
What do you dislike about the product?
Currently, I do not dislike any features of Instana.
What problems is the product solving and how is that benefiting you?
Instana is solving the component and technology discovery task and reducing manual human intervention, which significantly reduces the overhead cost of manual metric collection and analysis.
I love Instana
What do you like best about the product?
I enjoying using Instana to for distributed tracing of our microservices setup
What do you dislike about the product?
.Net Instana.Tracing.Core.Rewriter.Linux is not easy to customize the instrumentation.json
What problems is the product solving and how is that benefiting you?
Error logging and distributed tracing is helping monitoring the microservices setup
A streamlined and effective approach to tracking and debugging.
What do you like best about the product?
One thing I really like about Instana is how quickly you can get insights without a ton of setup. The interface is straightforward, and it’s easy to follow what's going on across different services. For us, it's been really helpful during debugging,you can trace the calls, check the logs, and see where something might be going wrong. I also like how, during load testing, you can actually watch the server handle requests in real time and get a clear view of how many are succeeding or failing. It just makes troubleshooting a lot more efficient.
What do you dislike about the product?
There isn’t much to complain about, especially since the high CPU usage issue has improved quite a bit recently. That used to be a challenge during debugging and load testing, but it’s been much better lately.
What problems is the product solving and how is that benefiting you?
Even with a slow response, if the problem is raised to the team, they do solve it by providing the new versions, sometimes old versions too. Usually, our issue includes noot capturing the desired points and CPU usage.
Easy installed, easy used.
What do you like best about the product?
As a system administrator providing Instana to the developers and using it myself for operational purposes, it gives direct insight into what is happening in the application.
What do you dislike about the product?
Sorry, there is nothing I dislike. It's an awesome product easing my life.
What problems is the product solving and how is that benefiting you?
Understanding internal communication flow and identifying dependencies that result in erroneous or slow responses. Hereby I can solve more problems in less time with higher resolution quality.
Instana will make your tracing remarkably better *if implemented correctly*
What do you like best about the product?
The UI is incredibly user-friendly and easy to navigate. Moving from pages to back-end traces makes finding errors much faster and provides more meaningful context than logs alone.
What do you dislike about the product?
Sometimes it can be somewhat challenging to find what I'm looking for. This may be an implementation detail that DevOps should improve, but it takes a bit more training than I would've expected to be proficient with this tool.
What problems is the product solving and how is that benefiting you?
Instana makes it easy to find services in our distributed system. We have been able to improve our MTTR since implementing this tool which helps developers, operations and our end-users feel more confident in our products.
Overall great after sales support, some improvements to be made though
What do you like best about the product?
Always willing to help when an outage or issue is experienced.
Love the monitoring functionality across various technologies, stacks and teams within the organisation.
Love the monitoring functionality across various technologies, stacks and teams within the organisation.
What do you dislike about the product?
I can't say that I have too many complaints, however, support turnaround can be quicker, by no means am I saying you do not get support. If more constant updates are provided, at least we can advise internal teams on timelines.
What problems is the product solving and how is that benefiting you?
We have full environment monitoring which helps operational uptime and high availability.
This also allows for a range of live environment tracking to ensure overall functionality.
This also allows for a range of live environment tracking to ensure overall functionality.
Instana - The Go To Tool
What do you like best about the product?
Instana brings us the status of the entire architecture on one screen. Gone are the days we had to log into the server box and check the java process, heap space, garbage collection stats, or whatever. We got to remember that all these require some additional settings too. But now, for us in our organisation, the entire responsibility is owned by Instana. Forgot to mention this has API monitoring too. There are many more advantages of using this tool, which helps us debug live customer issues and ensure system stability.
What do you dislike about the product?
When we have multiple docker containers in one server, sometimes I find it challenging to go down and trace a particular node from that set. Probably an even more user friendly zoom-in and click-through will be helpful.
What problems is the product solving and how is that benefiting you?
As said above, monitoring and tracing back is absolutely made simple with the help of Instana. Instana reaps us a lot of developer productivity and enables a quicker turn around time for our customers.
Very useful tool for monitoring and analyzing issues
What do you like best about the product?
Very intuitive UI ensures productivity from day one. It offers a very easy way to drill down to the details of API calls from a higher-level view.
What do you dislike about the product?
It would be better in some cases if it could help capture network traffic or API requests/responses for error diagnosis.
What problems is the product solving and how is that benefiting you?
System monitoring. Issue identification and analysis. It saves a lot of time for the development team by bringing the team close to the core problem area.
Easy to setup, simple pricing model
What do you like best about the product?
When we were looking for a solution,almost all pricing models in the market were complex and scary. Some asked for huge payments in front, some had too many variables. Instana has a very simple and predictable pricing.
What do you dislike about the product?
Setting up the agents and alerts are easy but a step by step guide for the interface would be great. We needed to spend some time to get used to it.
What problems is the product solving and how is that benefiting you?
We are monitoring our apps, the infrastrusture and resources effectively. We are informed about the potential issues and incidents. It is good to be aware of the problems and bottleneck before your clients.
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